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"Chuck, Alex and Naki did a great job. Lots of attention to detail. Walked me me the whole process so I would feel comfortable"

"The visit to my home in West Hartford was a nice affair. The technician explained everything. He even mentioned that I had to get a plumber to remove the sink away from the wall, so the work could be done to repair the window and wall area, but I did not hear him mention that I had to pull permits. The problem with this permit pulling issue is that I never initiated the pulling of permits, and this also is a red flag for me. The pulling of a permit should always be done by the contractor who is doing the job. It ensures that the permit pulled is to code. It ensures that the permit pulled follows local ordinance and CT. laws and statutes regarding construction, and that also includes consumer protection mandates in the State of Connecticut. Having me pull the permit to allow the CT. Basement Systems to do the work is a big, red flag, and it can result in my home owner's policy being cancelled if the permits are pulled either after the fact, or the permits pulled do not line up with the inspection process. I can also be fined by the town for pulling permits after the fact too. I've had my furnace replaced. The plumbing company who replaced the furnace followed state law and guidelines. Especially, since funding provided through a loan from a Credit Union chosen by the State of Connecticut ensured that permits were pulled correctly, legally. The same applies to my roof being replaced. The roofing company pulled the permit. Having a customer whom you are charging in excess of $20,000 to pull a permit is putting that customer in legal jeopardy, which is unacceptable. If I sell my house, and I had the work done in my basement, and the permits were pulled by me. The person who bought my house could sue me for an incorrectly pulled permit. How would I answer questions from the town about the technical aspects of the job, which should be handled by the contractor directly? Why introduce another layer of bureaucracy that slows down communication? Have the contractor pull the permit, so that the contractor and the municipality, town or city can communicate directly, and the pulling of the permit is done correctly and legally. How would I know, when the town should be doing an inspection during or while the job is being completed or after the job is completed? This should never be a requirement of the customer to pull the permit for a job to be done. The tech who visited my home mentioned that I had to hire a plumber to move a basement sink, but they did not mention about pulling of permits, but I went and re-read the quote again, and it is at the bottom of the quote page under "Customer Will" that states not only hiring of the plumber but also pulling permits and scheduling inspections. I did not have this job financed by CT. Basement Systems. I, instead, decided to get a home equity loan. If I did not get the home equity loan, then decided to go with CT. Basement Systems financing, then I would be screwed. The best thing I did was slow the process down, seek my own financing, and ask larger, bigger, deeper questions that prevented me from making a mistake by allowing this work to be done."

"This past fall we had the front and side landscaping of our house completely redone by White Oak, and we are extremely happy with the result! After speaking with several landscaping companies the decision to move forward with White Oak was very easy. They got back to us very quickly and came to the house to discuss the project in detail. Both Shannon and Matt were very responsive with inquiries, including stone and plant selections based on our preferences. They also put together a render and discussed all details before kicking off the project. As part of the project they had to relocate some sprinkler heads, something that other companies would not do. Hats off to Shannon, Matt and the rest of their team - they are punctual, friendly, and hardworking. I highly recommend them and will certainly reach out to them for future projects!"

"Great. Kris is clear about each part of the project and we relied on him to clear it up. We could not have done it ourselves!"

"This company was excellent. Came when they said they would, when delayed let me know. Did everything requested and more. Would highly recommend Dave and his crew to anyone looking for landscaping work to be done."

"Rivera Roofing did an exceptional job repairing my 15-year-old roof. They were quick, efficient, organized, and left everything spotless. A special thanks to Jose for his kindness and outstanding customer service throughout the process. Highly recommend any roofing needs!"

"They were very attentive to my needs, they walked me through exactly what's gonna happen next. They were phenomenal, very good, and did expert things for me."

"Professional and efficient tech."

"They removed all of my old stone on the patio and walkways, replaced it with new stone and made my outdoor space look incredible, I would gladly recommend them to anyone, and would definitely hire them again, the workers were very professional, and went above and beyond to satisfy their customer. Thank You Husky Masonry And Pavers you guys are the best."