Get matched with top faucets, fixtures and pipes repair or replacers in Mission Viejo, CA

"Phill and Matthew were prompt, courteous, knowledgeable, and very thorough. They were professional and personable, and the replacement put my mind at ease that I will have hot water for years to come."

"This was by far the best plumbing company I have done business with. I called on new year eve in the morning, they had the valve replaced by 1:00 pm that day. Thanks for the great service"

"I called because I could not turn off the hot water. They said, someone, would be there within 2 hours. The plumber arrived in less than 90 minutes. He was neat and clean. He set right to work. After 15 minutes or so he had taken apart the old faucet tried to make a repair but the faucet was not repairable - not surprising since the faucet was quite old. I asked if he could replace the faucet but the one I wanted he did not have on his vehicle. He called the office and they had one in stock. He was gone about 40 minutes. He installed the new faucet in about 20 minutes. He cleaned up after himself."

"We hired this company to replace a countertop, sink and faucet in my 92 year old mother's home. The works was of good quality and quickly. The work are was left clean."

"They were very professional. They came in and look at it. They gave me a good price and did a very good job. I was really happy with the service."

"They were good know what they are doing. Have the right equipment for any job. On time, courteous, answer all questions. I sent a picture of my project to the office, and they gave me a max cost to complete the work. Then the actual plumbers came out to make sure about the job. Came out the next morning and completed the job. It took about an hour or so."

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Rooter came promptly.

Did the needed work quickly.

Then told my property manager that we need to remove and replace an old and deteriorated sewer pipe at total cost of $2563.When I questioned this further, he provided an estimate and explained that the pipe was old and deteriorated and needed to be replaced.

I then spoke with our regular plumber.  He reviewed the situation and concluded that while YES the pipe is old and will not last forever, NO we should NOT replace the pipe based on one backup during the four years we've owned the property and can probably wait for years before replacement is needed.  Further, Mr. Rooter did not follow the common practice of sending a camera down the system to fully examine for problems before recommending a high cost repair. 

That's the bad news.  NOW THE GOOD NEWS.  When I complained, the owner promptly called me and politely asked what went wrong.  He wanted to make sure he understood every detail of the interaqction and he acknowledged that his employee made an error in pushing as firmly as he did for the repair.  He apologized and said he'd be more careful about outlining options in the future.  He DIDN'T ask me to change my review.  Simply offered to do better next time.

My revised opinion.  This guy is for real.  He probably won't be my first choice next time, but I would go back to him for minor repairs or for a second quote on a big job.  So don't take it on faith if they say you need an expensive repair and do ask to speak with the boss in detail. 

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"Wyatt was very nice and professional. He worked with efficiency and took care of everything promptly. He answered all my questions and never tried to push a repair or product that wasn’t needed. I will definitely use Excel Air again. Thank you!"

"Gus at Pro Bright went above and beyond on a Sunday to detect and repair our master bedroom ceiling leak. With water to the house turned off at the street we were desperate to find a contractor who could respond right away. Other contractors offered appointments Monday or Tuesday. Gus responded that he could be here in 2 hours to repair the leaking pipe, but could have Jeff, his water mitigation project manager here within 30 minutes to assess the water damage. These guys were both so professional. They shared the process, timeline and costs, and were prepared to start right away. They promptly moved my disabled husband and his adjustable bed to another room away from the work area assuring his comfort and safety. Gus repaired the overhead leak and turned the water back on. Jeff scheduled the water mitigation process to begin first thing Monday morning. We are especially grateful for the kindness these 2 professionals showed us in our time of need."

"Just had my water heater replaced by these guys and honestly, they were awesome. They showed up on time and got everything done way faster than I expected. The whole team was respectful and easy to have around. They worked efficiently, cleaned up after themselves, and just made the whole experience stress-free. If you need a water heater replaced or repaired, I highly recommend these guys. I had called around a few places and Water Heater SOS was the quickest to get back to me with the best price as well. Solid work and just a great crew all around."