Get matched with top sink installers in Monte Vista, CO

"My old water heater went out yesterday and of course leaked water all over. I shut it off and stopped the leaking. Called early this morning looking for someone to install a new one. Jim was actually sent over by another plumber who could not get to my job right away. Jim showed up, looked at the job, we talked about the options and he gave me a bid. Let to get the new water heater. We back in about thirty minutes. He had to make some changes to the water and gas lines. Added shut offs and installed new one. Took the time to explain operation and maintenance of the new one. Cleaned up the work site. Removed all debris and old water heater. I was impressed with his work and his attitude.
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"Choice Home Warranty presents their company as the best home warranty. The sales pitch I received on the phone multiple times and in my countless e-mails that they sent. The information stated that repairs are done at times on the same day. I did purchase the warranty in June 2023. I called for my first service on July 21st. When my washer was draining the water my kitchen sink filled up with the water the washer was draining. I was then told that the job is sent out and we wait 24-48 hours for the response with an appointment. So I waited and followed up with a call to Choice. I was told no one had accepted the job. I received a phone call from Falcon Plumbing asking if I still needed service? I said yes!! The service was scheduled on July 26th. That is 5 days after my request for service. Not the same day not right away 5 days later. The young man that came out was very efficient . He cleared the pipe and asked me to run the washer to see that the water did not back up into the sink again. Problem solved. I did pay the required $75.00 for the service. I am very disappointed that Choice sounded like it was better than other home warranty co. I realize that Choice was not concerned with getting my repair right away. I have had a home warranty on my home since I purchased it 5 years ago. I think they are just like protection plans you purchase on a home appliance. Everyone will explain how you need this so much when they are trying to sell it to you. Hoping you never need to use it...Bad first experience."

"They were quick and affective. Very polite and knowledgeable."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

"Omar and his crew were great. He said it would take a week and a half and they finished in 4 days. His pricing was a bit higher, but it is worth it for the quality of work."

"The work was done on time and carefully."

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