Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Monterey, MA

"The project went great, from the first phone call to the end of the job. We were called a day before to confirm the arrival time, and the work crew arrived on schedule. It turned out they had some additional material from a previous job that day, so they actually repaired a bit more of the wall than had been agreed on, which we really appreciated. When we originally scheduled the job, we were given information on other services that Pioneer Basement provides, but at no time were we given any sales pitches. We're very confident that we picked the right firm to do our foundation repairs -- we'll definitely call them first for any similar work, and will recommend them to friends."

"I honestly do not even know where to begin with this review so let me start by saying you will not go wrong with hiring these professionals. I purchased a home that unknowingly had a ton of water issues such as, seeping water under the foundation that was coming up into my basement, a leaking hatchway, etc. and they took care of every issue. They installed a drain system and a catch grate under the hatchway. I was sent a two-man crew as promised the next day after signing a contract. Josh who communicated with me the most and another man I sadly canâ t remember his name, but both were awesome from beginning to end they showed up, and from day one looked forward to them arriving every morning after. They explained as they worked, keeping me informed of every aspect of the job. They got right to business carefully moving and covering every item I had stored in the basement, breaking up the floor, installing the drain, pouring the foundation, and clean up was awesome. Upon completion, they provided me with specific instructions to allow it to remain untouched until it was dried completely. I had several large items like my washer and dryer that I was unable to move, and they happily moved them as well. The process took several days to complete but these guys are awesome from the beginning with Robert the rep who assessed what was needed explained the process that I could expect, and broke the price-tag to me, LOL, the billing/office manager was great to work with, and the crew who showed up to do the work. Robert was also patient with my panic question/texts in the middle of the night. It was after all a large unexpected cost, but worth it in the end. They also explained to me that because it had to dry, they could not move my appliances back until the floor had properly dried but I only needed to call the office and they would get someone to take care of it. When I texted them, they acted with expedited customer service, that day they sent me two guys who came to move the washer and dryer back in place. They showed up and were pleasant and efficient. I did not know what/where my connections were for both the washer and dryer through no fault of the company so I told them it was fine just moving them back would be enough and to just leave it was fine. I would get someone else to hook them up after I purchased the connections. Shortly after that, I received a call from their office saying the guys would be returning within the hour to ensure the stuff was connected. I informed them the missing items were not due to their workers, but as soon as I hung up the two guys appeared at my door with connectors for both the washer and dryer. I received a call from the actual owner Constantine who took the time to listen to me rant about the other issues with my new purchase home and check on whether I wanted to move ahead with much-needed gutters, I informed him due to the circumstance that I needed to wait to do the gutters. BUT, I will be giving them a call as soon as I can have them replaced. I can tell you personally you get what you pay for so if you are looking at another company and motivated by cost do yourself a favor and call these guys, you will not be disappointed. They were worth every dime well QUARTER I spent, and if they replace it, service it, or install it they will be my go-to. I am currently stress-free with all water in my basement concerns, and 150% satisfied with every aspect of the install and customer service. AWESOME EXPERIENCE!!!!!!"

"Great job on basement insulation."

Groundworks is the North America’s leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we’re there with one mission – to repair, protect and improve their home.

"A failed sewer line led to a nightmare scenario requiring a new foundation wall, retaining wall and redesigned front walkways and steps. Throughout a nerve racking process, Bo and Serena kept in constant communication, explaining each step of the work. Their integrity and genuineness inspired a confidence that was priceless. They went above and beyond in finishing the job, and the finished product exceeded my expectations. Bo and Serena will be my first call if I have any masonry questions and concerns, and I recommend them highly and without reservation."

"Absolutely perfect service in every way. Thomas explained my options: my existing dryer vent could simply be cleaned out, or it could be improved: straighter path, safer materials. Replaced the whole vent, at my request. Disassembled and thoroughly cleaned out the inside of my dryer and the surrounding area of the basement. I happen to love data. Thomas measured the airflow to the outdoor end of the vent, before and after the whole process — and the airflow increased by 10 times! My clothes had been taking five hours to dry, and now they dry completely in just one hour. I couldn't be more satisfied."

"IT was great! I have never had a problem working with this company. The people (from the customer service reps to the billing to the drivers) have all been honest and realistic with expectations, answered all of my questions and never charged me more than what is advertised on their website. Patricia and Victoria have gone out of their way to return my many phone calls on the weekends too. You just don't get customer service these days anymore like the bullbag provides.They came when they said they would, did what they said they would do and did it professionally and pleasantlly. It is a pleasure working with such an honest and reputable company. Especially since the dumpster industry has not been know for this! These guys are definitely setting the bar high for all their competition."

"We are very impressed with their excellent masonry work, honest, thoughtful and very hard working. We will use this company in the future and refer this company to everyone we know."

"Pat fixed a badly leaking foundation in a 90 year old house. He followed up after the next rain storms and fixed the few new spots as well. His attention to detail is the best part. He wants to do the job right. Since then I have also had him do some extensive landscaping, building an access road to a part of the yard that had been unreachable, as well as excavating and pouring cement. Again, outstanding work and attention to detail. Hire him the job will be done right."

New England Foundation Crack Repair was founded with the sole purpose of providing economically sound solutions for you and your home while adhering to high safety standards and operating with honesty and integrity. We strive to ensure all of our clients needs are not only met, but exceeded, ensuring all our customers are left with a satisfying experience as well with a solid investment in their home's future.