Get matched with top tile, stone, marble clean, grout, polish and maintain service pros in Mooresville, NC

"Job was done very professional, cleaned up after and overall I was very pleased with the finished project. Satisfied with the work."

"The actual build/install of my bathroom was done nicely, the promises post completion have been very disappointing. I was told this business would come back to clean once a year for 10 years post completion. I have called for almost 9 months for him to come back to do what he promised without even a return call. Be wary of his promises as they are void. Very disappointing because his craft is good but his word is not"

"I recently had flooring installed in my home. There were some positive aspects of the experience. The flooring itself looks good and was installed correctly throughout the majority of the space. The contractor was professional during the installation, showed up on time, and completed the job within a reasonable timeframe. However, there were some significant concerns. I was originally given a written invoice with an agreed-upon price. After the job was completed, I was told the total would be approximately $500 more than what was originally quoted. After I brought forward the original invoice, I was not required to pay the additional amount, but this was stressful and concerning. Additionally, the job was not fully completed. A full piece of wood was left off around my center island. The contractor stated he would return to fix it, but he never responded to my follow-up requests and the issue remains unresolved. "

"Unprofessional! Use World Stone instead. Time from template to installation is longer than average. Vein matching quality was poor which generated multiple requests for template revision. The templates they provided for approval frequently had backward/upside-down pieces that required correction. Did not return phone calls/emails in a reasonable timeframe. Dented new vanity with installation. Did not use the sinks available as instructed during installation and did not include drill holes in templates, so they accidentally drilled 3 holes for each faucet instead on 1. When they had to correct this error by re-fabricating another slab, they created excessive construction delay by forcing me to re-template another virtually identical quartz slab. At the end of my project, I needed a 3” x 7” countertop side splash revised to a 3” x 11” piece due to a construction change. I tried to pay them to do this. They flat out refused and forced me to go to another fabricator, who was kind enough to generate this piece for me from a remnant for $37. I would not recommend this business!"

"Flooring Removal and Installation"

"I signed a contract with this one man company for a 5 figure bathroom remodel on March 17, 2018. He promised it would be a two to four week job. He also told me he had established "crews" that were the best in the business. When the job finally started after two delays the first two sub contractors showed up and quit before starting because of a dispute they had with him over "money". When I contacted the subs and asked them to return they told me they would be happy to if I could work with them directly but that they would never work with him again. I knew I was in trouble at that point. When he found new subs off of craigslist or Facebook marketplace (not what we agreed to) they finally got most of the job done in about 2 months. But they installed the tile backer board incorrectly and the grout kept breaking up. They came back and took out tile and screwed in the backer board but he had ordered the wrong tile so it did not match the rest of the floor. He has now delivered the wrong tile three times. He will go weeks without returning phone calls and his voice mail box is always full. He will not respond to text messages. His main counter top fabricator has refused to do further work for him but they did do a great job for me. I have been trying to get my defective tile replaced for six months. He has promised time and again to come do it but always has an excuse. A month long custody battle had him "at court" every day causing one delay. Then he left for Disney World and promised to be here to fix it on the Monday he returned. Have not heard from him for two weeks after calling and texting every day. There has been excuses and broken promises for six months. This is a classic "dog ate my homework" situation. Someone else is always to blame. Subsequent to hiring him and during the course of the job he bragged to me and his subcontractors one day that he had a run in with some local policemen over a custody issue and he showed us the altercation on the internet. He is very proud of it. I have attached a link so you can view for yourself and form your own opinion. youtube.com/watch?v=8bHk… Personally, had I seen this before signing the contract, I would have never done so. Seeing this, I decided to see if he had anything else on the internet. I subsequently found this link. givesendgo.com/GFQM In this link he posts that he is homeless and living out of his car and is asking for donations to his business through this religious website. He is a one man operation operating out of his car and has no office. He asked for half of the contract amount up front. Had I known he had posted that he was living in his car I would have never done that. He will promise 24-7 service and will promise to be onsite for the job but that was not our experience. During the tile installation I had someone there for two days who did not speak English and when mistakes were made I had no way to communicate so it just had to be done over correctly the next day. He was also supposed to replace three table tops with the left over material from my counter tops as I purchased an entire sheet. He later told me his fabricator mistakenly threw it away. I contacted the fabricator who told me that was not the case. I used this fabricator for counter tops before and know them to be honest and reliable. You will seen in another review he did the same thing to another customer and blamed the same fabricator. I told Travis I would not post negative reviews if he would just complete the job as promised. It's almost 8 months later and I still have an uncompleted job with faulty workmanship that has to be redone. He is nowhere to be found. I just hope this helps others make an informed decision."