Get matched with top in Mount Airy, NC

"The representative from Modern Plumbing took pictures, explained possible sources and how to figure out the source from use. Once the source was found, described the repair and had it done in 20 minutes with a minimum of fuss. Very impressed with the detailed explanation throughout this issue. FYI, this was done via my Home Warranty, so the cost is not indicative of the actual charges."

"Outlets and switches replaced. Ceiling fan installed"

"The actual cleanup in the basement was very good. I had a leak and Tom came, provided an estimate and initiated the work with good communication and professionalism. My issues have been with subsequent communication with Tom. He has not submitted any claim information to my insurance and he has not returned emails or phone calls for the last week. I need Disaster Response to submit the bill so that I can get reimbursed for the deductible that I paid them up front. Things were eventually sorted out but it took too much effort for me to consider hiring them again."

"Everything went great. Mr. Nelson is was very precise with all of the work he did. He worked hard at getting us the best prices for what he installed and his labor cost was very fair. We will always choose him to do any of our home repairs"

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Based on the favorable reviews of other members, I called three providers at noon. Unlike the other two, owner Scott Martin returned my call within 20 minutes even, as I learned later, he was away on vacation. I explained my heater had burst and needed quick replacement. I brought up the possibility of installing a tankless heater. He asked about my household make-up and usage, and advised the extra expense would not be cost-effective. He is a Rennai Tankless dealer/installer! He said he might be able to get a technician available in 2 hours and would call me right back. He did, and we arranged for a 4 pm installation.

His tech, Michael called 15 minutes beforehand reporting a traffic delay and he arrived soon after 4. He was very professional and, working alone,  completed the removal and replacement by 7. He checked the connections, discovered a small leak, and fixed that. We had hot water that evening. Scott did not charge extra for an emergency call that ran over into the evening; and, he applied an additional discount for my having found him through Angie's List!

The next day I discovered another small leak, called Scott and Michael was there and had it fixed by 1 pm.

I can't thank Scott and Michael enough for their responsiveness and professionalism. THAT'S how to run...and grow... a business!

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"After 3 weeks of living with no air conditioning, and a leaky ceiling, during which time I had 5 technicians (3 from one company that doesn't even have an option to leave a voicemail after 5pm!) attempt (and fail) to fix the problem, I finally had to get a new system. 



I sincerely hope you don't need to replace your AC system any time soon, but just in case you do, I highly recommend  Alpine Heating and Air.  Their telephone number is: 919-404-1717.  They went above and beyond customer service, and addressed my concerns, explained answers to my questions in detail re: energy efficiency, payment, warranty, etc., and did exactly what they said they would do re: installing on time.  I have a 10 year warranty for parts and labor and a lifetime warranty for the compressor.  If it breaks (the outside unit), they will replace the entire thing.



A week after my system was installed, the unimaginable happened, and my ceiling was leaking again!!!   I couldn't believe it!!!  I called them - this was on a Sunday evening at around 8:00pm - and they told me that they would send someone over right away, and they did.  I told them that this was unacceptable, and that I expected them to replace it w/a new system.  They assured me that they would do that if necessary. Fortunately, the issue wasn't the system, but the pipe in front of it, which the technician replaced.  I was still in shock that my brand new system had leaked, and I asked him to open the panel in front of the system to ensure that everything was OK.  He went back out to his truck and got his tools and it was fine.



The next morning, Alpine called me and apologized for what happened, and offered to have my ceiling fixed.  I was very surprised, and I told them that I wanted to give full disclosure, and that although it had leaked because of the pipe, I told them that I had previous damage from my other AC, but they said it was OK and that they wanted to make things right, so they sent someone to repair it (no charge to me). "

"Great customer service and were very thorough about their work. Will hire for any of my relative needs again!"

"The entire trim had to be removed and replaced.  While this sounds simple the workers had to install a roof jack type scaffold due to the angle of the roof.   The trim was removed, replaced, sealed and painted.  The workers were very thorough and cleaned up as if they were never there.
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"I hired Skippers & Rogers to go over a horrible paint job that was previously done by another company. My only regret is that I didn’t hire them sooner. They did a great job on my living room & kitchen walls. It feels like a brand new home. I definitely will be using them in the future."

"Tom did an absolutely amazing job fixing my house after a water leak. He was punctual, professional, and went beyond the call of duty multiple times. More than anything, he is a quality, trustworthy man. I would not hesitate to hire again and could not recommend him any more highly."