Get matched with top fridge, freezer or ice maker repair or service pros in Mount Airy, NC

"They did a great job"

"It has worked out so well for me and my family. And yeah, please do it all day. Please let me know if I can help. Please let me know when I get home, and I will be home in the next few days. Please let me know when I can get you. Please let me know when I get back. Please let me know if I need anything else. Please let me know if I can get you a text or text me or text or call me when I can. "

We paint houses, apartments, offices, sheetrock repairs, popcorn ceiling and more.\n\n

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."

"They did a good job, they come when they said they will come, and no need to call them back."

"They were the nicest people in the work. They make sure they were working properly and reasonable price."

"Great job. The technician immediately knew where the item went and the job only took 15 minutes. No other problems. Price was reasonable."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

Installation of appliances only!

"If I could give this company a negative 5-star rating I would. We had a technician come to our home to repair the AC portion of our heat pump. The technician looked at the portion of the unit that is outside and determined the capacitor needed to be replaced. He did not have the properly sized one on his truck, so he rigged two separate capacitors together and said we should be fine. He never went into the house to inspect the rest of the system. An hour later, the air went out again. The very next day, I called the office and told them the unit stopped working and asked them to send someone back out. They couldn't possibly send anyone because "we can't move anyone off the schedule to fit you in." I asked to speak to a supervisor to further explain the situation. I was put on hold and the girl quickly came back and said no one was available. Yeah right. I could get an appointment two days later though! Based on that conversation, and the fact this was now 4 days without air, I called another company. A couple of days later, the other company's technician was at my home when my husband received a call from Advanced to see if they could come and look at the unit. He told them to cancel the call. The new company's technician pulled the cover off the outside unit, looked things over, and told us the capacitors replaced by Advanced were improperly wired. Really?!! I called Advanced the first thing the following morning and told them about the findings of the new company's technician. I was finally able to talk to someone in management and I indicated, considering the circumstances, I should receive a refund. I went back and forth with them, gave them all the information the new tech provided (which was extensive), received all the standard BS and was eventually told (after having to follow-up with them), nothing would be done. The best thing about this is they "made our best effort to try to make things right." Their "best effort" was to: 1. not communicate anything other than I could get an appointment for someone to come out again in two days 2. not follow up to let us know they were even thinking of sending someone out 3. call us the day the other company's technician was there to see if someone could come and look at the AC 4. tell me they called me and left a message regarding their decision. I looked at my call history and yes, they called. There was no message 5. state my request for a refund was declined 6. charge me $400 for nothing So, I'm letting you know how this company treats its customers. Oh, and by the way, they "hope that we can continue to be a trusted resource for repairs around your home." LMAO! That'll be the day!"