Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Mount Pleasant, SC

"I will start by saying that the work they did waterproofing our basement looks good, and I am hopeful that it has fixed our problem. We've had a good bit of rain recently, and so far, so good. That, of course, is the most important thing. That said, I chose this company, even though they were on the high range of the quotes I received, because I did not mind paying more for a professional experience and great customer service. I was disappointed with this aspect of the experience. The day they were scheduled to begin they never showed up, and I ended up calling them three times that day. The woman in the office was responsive, but she said that they did not know where they were. The next scheduled appointment was for the morning, and they did not end up coming until 2pm, again without any communication. Both instances were due to car issues, but a phone call to keep me updated would have been appreciated to allow me to better plan my day. When they did start the work the crew leader was friendly and appeared to know what he was doing, but he offered little information about the job unless I asked. Prior to the work being done, I also had to keep after the sales representative to put their warranty in writing. Twice he promised to email it to me, and only after contacting him a third time did he send it through. If I had not paid so much (over $11,000) I would have given them another star, but at this price point my expectations were high."

"The team of Will S,, Brady M., Louis F., and Darrell D., provided SUPERIOR service. They were prompt in arriving, courteous, professional, knowledgeable, and friendly throughout our installation of spherical piers to stabilize our sinking foundation. Cleanup was excellent and pace of work was amazing. My ENTIRE experience from my first phone call to the completion of the job was without flaw or drama. I will definitely use them again, if necessary, and I will DEFINITELY recommend Mount Valley to anyone who needs any of their services. Special Kudos to Willâ s team!!"

"Matt is a pleasure to work with! Knowledgeable, reliable, and honest. He takes a holistic view of your home, current issues, and goals. He presents all the options and helps you create an action plan to fit your needs, budget, and timeline. The guys on his team were respectful and timely and genuinely seemed to enjoy their work, even in the sweltering August heat. I've had several other tradespeople go in the crawlspace for other projects and all have commented on how solid, stable, and clean my foundation is. I've recommended Matt to family and friends and will continue to use him as a resource and first choice for future projects."

"We have a contract with them. They come out every 3 months and check out the termite traps. With price, I don't have anyone to compare then with. They always call before they come."

"Very good. The job ran longer than initially estimated but this was due unforeseen / additional work required to provide a quality result. David Ritter, Foundation Team Leader, did an excellent job communicating the work performed as well as the work to be performed all week long. He was thoroughly professional and dedicated to providing a quality end product. His hands on approach during the final lift was reassuring to this homeowner. Dan Friesen performed a good initial assessment of the jobs and overview - we have had good previous experiences with Low Country Basement Systems and this helped guide our investment in having this work performed. Our dealings with Kathy Jones in the office were straightforward and correctly communicated. Every member of Low Country Basement Systems we came in contact with provided quality Service and among these, David Ritter stands out as the epitome of an installation professional."

"The guy that came out to do the quote was very knowledgeable about insulation and what did work and what didn't work. He was able to resolve the problem on the molds on my ceiling and moisture coming through the air vents, and the insulation that they did in the attic solved all the problems. The price that they charged me was reasonable."

"Chad, Cameron and their team are super helpful and professional. Emails and phone calls were answered promptly and all questions were answered knowledgeably. After inspecting my crawlspace PES (Palmetto Environmental Solutions) discovered mold and high moisture along with dripping wet duct work. The AC vents going into the house were wet with condensation as was the floor. PES explained that wet wood and damp conditions attract mold, wood damaging fungi, and potentially termites or wood rot. Removal of old insulation and vapor barrier, treating the mold/fungi, encapsulating the crawlspace, and installing a dehumidifier was proposed. The crew did a very good job of cleaning up the old insulation and vapor barrier. I was impressed with the preparation of the space and detail. The walls and floor were covered and a dehumidifier was installed. It all looks so clean and neat. Our crawlspace is dry already and my air conditioning seems to be running better. We are very pleased with the work performed and now have peace of mind that our crawlspace will be safe from any mold, moisture or wood rot issues in the future."

"Brian Mills and his people did an awesome job. My house went from a system that would not even cool the whole house to total comfort through out the house. Not only was I comfortable but my house no longer has a moisture problem and my utility bills are reasonable. <br />"

"Excellent! They were timely efficient friendly and their price was very competitive for a high-quality job well done. I would 100% recommend them to any of my neighbors or friends!"