Get matched with top computer repair, troubleshooting or upgrades pros in Mount Vernon, MO

"The process was easy and my experience with Mike was great. After being told my computer had a major problem that would require a $250 software repair I decided to get a second problem. I contact Mike on a Sunday morning and my project was solved later that morning. Mike fixed my problem in an hour and it only cost me $85. I would highly recommended Mike to help with any computer issue."

We take great pride in our experience, expertise, quality and customer service, that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship, and complete customer satisfaction, from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate, with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large, or small the job. Call us today!

"Garry called me exactly at the time we agreed upon. We discussed all my concerns and agreed that I would leave the error messages open for him to see once he could connect to my computer remotely. Once he connected to my laptop, he got to work and we hung up the phone. I was able to accomplish other things while Garry worked on my computer. When he finished, he called me back and showed me how there were no longer any error messages and Outlook was no longer asking if I wanted to compress my email messages. Not only did he get rid of all the error messages so my laptop could load faster but he downloaded a Malware program to protect my laptop, checked on the Internet speed and answered all my questions. He assured me of some concerns I had such whether or not I had enough remaining memory and whether I needed to try to correct a program that came with the computer and was no longer working. In fact, he asked me a few questions: whether or not I was getting error messages while working in a program for example, so he could determine if I may have any additional problems I forgot to mention or may come up at a later time I imagine. Garry was pleasant and friendly the whole time of our interaction and had a professional demeanor that gave me confidence. Sometimes I can get chatty which I imagine is annoying to others and takes work time away. But if Garry was annoyed (I wouldn't blame him!) he never let it show in his voice. He was always calm and professional. My laptop no longer has any error messages and loads faster. I am looking forward to using it without feeling a lot of frustration."

"He took a generous amount of time until it was completed.  Friendly and professional.  <br /> It's nice to get this resolved for a low amount of money without taking the computer out of my home and/or not being able to use it for a few days.  Convenient way to receive computer repair services. <br />"

"Chris was excellent. I dropped off the computer on Wednesday; he responded by Monday. He explained what had happened - the motherboard had died. He was very clear about what happened and how much it would cost - and advised me that it probably was not worth it. (He was right!) He then answered a number of questions I had about how this might have happened, how to avoid it, and how to go about shopping for a new computer; this was all gratis, right over the phone, for no extra charge. This WAS like having a geek advise me - a polite, thoughtful, and understanding geek who was in no way pretentious or high-handed. My interaction with him has probably been the one high point of owning this otherwise incorrigible laptop. Thanks, guys!"

"I've been a Computer Works subscriber for 3+ years. As a small business owner I cannot afford lengthy computer downtime. I am glad to have access to computer repair (a phone call away) on my schedule and the confidence that my problem will be resolved in a short time! My peace of mind is worth the price!"

"I had just purchased a brand new Dell laptop because my existing laptop was fairly old and running very slow.  Once I got the new one up and running I found it was no faster than my old computer.  I began to suspect that when I transferred all my files from my old computer to my new one, I had inadvertently moved over some virus or corrupt files(s) that was causing my problem.  Alexander Technical Resources took control of my computer, remotely, and for about three or four hours ran a bazillion diagnostic programs searching for problems.  In the end he didn't really find anything of significance.  A few unnecessary files which he deleted but no viruses or other issues that would cause my computer to be slow.  The technician did say, however, he noticed I was running McAfee anti virus software.  It came already installed on my computer so I just kept it.  He further stated McAfee has a lot of stuff constantly running in the background on your computer as part of their security apparatus.  A number of people had reported they found this caused their computers to run slower and suggested I might try removing McAfee and installing another anti virus program and see if that helps.  I Googled McAfee removal tool, ran the program to remove McAfee and installed another anti virus program.  The result:  my computer seems to run a little faster without McAfee than it did with it.  Just as an aside, I also started using Mozilla as my internet browser instead of internet explorer 11 and that greatly increased my internet browsing speeds.  FYI. <br />"

"Anthony called at a predetermined time to help me with an issue that I had not experienced in the past.  He was very professional, extremely pleasant and when he took remote control of my computer, I knew we were in good hands.  He restored documents and pictures that I thought were hopelessly lost.  He also cleaned up and eliminated unnecessary programs.    I sat in the comfort of my home, sipping coffee while watching Anthony work his magic.  Take my tower to a shop where it will languish for two weeks?  No thanks!  I will be contacting Anthony for any future computer repairs. <br />"

"I bought a $49 deal on Angie's list.  The gentleman called shortly after and set up an appointment for the next day.  He spent a hour or two tuning up the computer and when he finished the computer was much improved -- and still is.  I would recommend this service to anyone with a challenged computer. <br />"

"I have had great service from One - Solutions technicians. They have resolved my computer problem and I've very grateful. I would most definitely use this company again."