Get matched with top window a/c unit installers in Mount Vernon, VA

"Who writes reviews before the work is done?  I do, because of REO ServicePro owner Gary Golman's responsiveness.  I needed all the smoke detectors in my home replaced because they were 15-years old and I just learned they should have been replaced after 10 years.  I already bought replacements and just needed them installed because once I got into the job, no amount of YouTube tutorials could help me through.  I called Gary, but when I sounded confused discussing the job with him, he offered to stop by to check out the task. Turns out I purchased the wrong detectors.  I was still clueless, so Gary offered to go to Home Depot with me (this was at the end of the day mind you) to help me get the right ones.  
Gary will come by tomorrow afternoon to replace all the units.  I'm confident the job will be done right - which wouldn't have happened if I had continued on the path to do them myself.  It'll be one less household task to worry about.  After tomorrow I'll be able to sleep through the night without my smoke detectors chirping for me to change them out.
Thanks Angie's List for recommending REO-ServicePro.
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"Removed shutters in prep for new window installation: ***** Smoothed over plastered wall and painted ***** Double bifold closet door reparation * Kitchen drawer repair ***** Bathroom sink caulking ***** Bathtub recaulking first time * / repair ****** (yes 6 out of 5 stars)"

"Timely, Efficient, Neat and Clean installation"

"Great. Mike and I talked briefly through Angie's List messaging system, I described what I needed, he quoted an hourly rate along with estimate of time needed, we set up a time and were good to go. Showed up on time, I explained what I needed done showing him each item and he got to work. Kitchen faucet: I thought it was just a bad washer or o-ring, but it turned out to be a plastic part (that interacted with a metal part) that had worn out deep inside the faucet, which he found by disassembling the faucet. Showed me where it was and what it did, and unfortunately there was no replacement part available. Also explained that he had seen black/rusty water when he was taking things apart and the valve/lines under the sink needed replacing too. (This explained some odd tastes we were getting from the sink water.) He asked me what type of faucet and quality level I wanted (cheapest, most expensive, middle), went out and bought it plus the other needed parts, returned and installed it all. Works great and the water doesn't taste odd anymore. What I thought was a simple job turned out to be more complex and longer. Bathroom sink faucets: Fairly straight forward replacement, though he did have to shorten the connecting rod connecting the drain plug to the post you pull to close the drain. There isn't much space under the cabinets! Also pointed out a small leak in the pipes underneath, which he fixed as well. And he cleaned out all the build up in one of the drains so it drains promptly now. Toilet: Replaced the clogged valve in a jiffy along with the feed line and the tank hardware, and now, instead of taking 20 minutes to refill, it refills in a short time, stops when it's suppose to stop, and doesn't leak. Bathroom: Removed the towel rack, moved and leveled the shelf. And, he tightened the nut holding the toilet seat cover onto the toilet without even being asked, just because he noticed it. (We had lived with it after my attempts to tighten it hadn't worked.) Kitchen cabinet: Removed the drawer and pointed out that the wheel rails can spread at the back, from use. Closed the spread and now the drawer slides in and out perfectly. (I felt dumb for not having figured that out, but now I know.) Cleanliness: He had canvas drop cloths to catch any dirt or grime he generated as well as for protecting the floor. Had a trash bag for any trash generated (such as the faucet boxes) and used it as he went, rather than gathering the trash at the end. Honesty: Even though he ended up doing several extra things (valves and lines under kitchen sink, fixed a leak under bathroom sinks, toilet seat cover nut), I did not get the vibe that he was finding these just to do them and earn more money. The kitchen faucet issue agreed with what we had already observed, and the leak in the bathroom sink cabinet was real and (obviously!) needed fixing. And the seat cover nut, well, that was just a nice touch. All in all, I am very pleased with the results. Very pleased with his attitude and willingness to dig in to get the job done and working until it was. He explained the extra work needed as he found it, and didn't bother me unduly (I had my own work to do, as well, working remotely that day). And when I stepped over to see how it was going, he gave a precise update. He had all the tools needed (most of which I don't have, such as plumber's putty), and he had several spare parts in his truck so he wasn't constantly driving over to Home Depot. In short, he came prepared. Turned out to be 8 hours of work instead of the original estimate of 5 or less. Charged by the hour, and for the faucet and valve and bit of pipe installed (about $200 in parts). I like that flexibility, rather than charging a flat rate for a block of time (4 hours or 8 hours is what I've seen elsewhere on Angie's List site). The rate was competitive and I tipped him as well. The amount indicated in this review is for parts and labor only."

"We were delighted with the outcome of the installation of a new surround on our fireplace. This was a re-do of an initial installation by another contractor that did not work out too well! I was nervous about getting this done right and Kevin put me at ease immediately. He was precise, highly skilled, and very aware that we were not happy with the first installation. It turned out beautifully."

Quality work and attention to detail and affordable prices. We are dedicated to providing good customer service to homeowners so that they are happy. Please see some of the services we offer below and call -or- click to schedule a free estimate today!

"Very easy to set up appointment.  Owner patiently answered all my questions and suggested best configurations.  Technician showed up on time.
I did not rate A for quality because 1) installation technician did not clean up. I had to sweep the garage floor multiple times to remove wire pieces, and most annoyingly, many staples used to secure wires on the wall.  2) although all three doors were tuned during installation, one of them began to have loud squeaking noises after one month.  I finally contacted the company three months after installation about the noise issue.  They sent technicians out on the same day and fixed it for me.
Overall, I will highly recommend this company.
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"Our 2.5 ton upstairs A/C was leaking coolant, so we opted to replace it. Since downstairs unit is a Carrier, we picked Pope's to bid for the job, as they were listed by Carrier, had good marks on Angie's list, and were locally owned. Pope's Air responded the same day we called, and Tim Stewart came in the afternoon, and spent over an hour describing our options and costs. We received a competitive bid, and selected Pope's Air for the work. Our previous supplier had replaced our downstairs unit a couple of years back, and had put in a unit which stressed our ductwork, causing a whistle when loaded. Pope's Air volunteered to have a look at that problem, too, included at no charge. Pope's Air scheduled and came on time the following week. It took a day to do the work, and the installers were clean and professional. They came up with an inexpensive fix in the cold air return ducting, and implemented it. No more whistle. In the upstairs unit, they discovered some crushed ductwork which our previous supplier had ignored and replaced about 20' of ducts, all for a very reasonable upcharge. The A/C works fine, w/ a better airflow, and they will return for an inspection once the weather warms enough to exercise the unit. We plan to use Pope's Air for all of our Heating and A/C needs in the future. Highly recommended."

"I purchased an AL coupon. Service was scheduled promptly. On the agreed day the installer called and asked to come early which was fine. He arrived at the newly agreed time and In only 2-3 bourse was able to install two wall mounts and TVs and hookup the various input sources and in one case run power and video cables through the walls for a clean appearance. Excellent, clean work done most efficiently. Great value! Thank you!
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"The team was prompt, professional and did an excellent job installing and repairing several items. They cleaned up afterwards. Safety and complying with code are very important to me; it is very reassuring to know LV Electric pay close attention to these concerns, while providing quality service at a very fair price."