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"Fantastic service! We have a nice sodded lawn over the septic tank. They precisely located the access cover and hand-dug a hole only about 2' in diameter, taking very good care to preserve the sod as they started. All done in under 2 hours and we have only a small mound in the grass where the dirt should settle back down in a few months. If we need septic service again, our first and only call with be to A. Bailey. And, they are veterans and active duty in the Army reserves. I'm happy to help support our service members."

"They were everything and more. Very swift on their diagnosis. Swift repair. Great troubleshooting skills. Great customer service and very amenable and friendly. I will use them on other plumbing projects as well and recommend them to others. Price was within plumbing rates as well. Great work performed."

"As always, D&S Design Build exceed all expectations. We have worked with D&S for the past 15 years for all of our home renovations and are never disappointed. Highly recommend!"

"Very good. Good suggestions on rebuild. Pleased with results. Reasonable cost!"

"BUYER BEWARE! Had a pipe leak within my wall. Caught it fairly early with minimum damage. The Roto Rooter rep Brian came out and inspected and said I needed water mitigation based off the moisture in my walls. When I say the leak wasn't that bad, it really wasn't! He stated that my insurance company would cover it all and that he deals with my particular company all the time and not to worry. I obviously was taken back by the cost of almost 4k! Fast forward, my insurance company are questioning duplicate charges and Roto-Rooter is saying I owe almost 3k or a lien will be placed on my property! This whole water mitigation is a scam and the salesman did not tell the truth. They should have picked up their fans a lot earlier than they did. I'm sure they were trying to milk all the money they could. Over 5k for a bunch of fans in my home. I WILL NEVER REFER ANYONE TO THIS PLACE! Contacting my lawyer and will have my day in court if necessary. BUNCH OF SCAM ARTISTS IF YOU ASK ME!"

"I am a repeat customer of Mr. Plumber. Called and scheduled a visit for replacement of rear hose bib."

"2 new systems, 1 ERV, 2 Dehumidifiers, New Duct work, and Insulation replacement, scheduled to begin July 5, signed on June 14. They didn't complete work until the end of October and it took a demand letter from us to get it done. Were told we'd be their "case study" for ERV installation after this because they "didn't do a lot of them" when we were assured at the point of sale that they could do this. Still above-average humidity in the house, still have high utility costs. We finally fired them after a second chance in February of the following year when we were told they had parts for a job and would be out between 8-12 and, when calling them at 9:45 learned their tech was going to "get the parts" for his first stop (us). We didn't get a notification they were on the way until 11:15 and they were an hour and 45 minutes out. We're still using them for warranty work and now the system, not even 2 years old, has died. It's hot, and they'll be here in 3 days to look at it."

"Unclogged dishwasher and works again! Also made recommendations to help prevent the problem from recurring."

"It was an excellent experience! My old Kenmore fridge (probably from the 90s) quit cooling/defrosting. After looking to replace it and finding thanks to the pandemic refrigerators are on backorder for months, I called 3 appliance repair companies who didn't call me back. I found Neli and was able to set up an appointment at a time I picked.. An incredibly patient tech (Chris C.) came chat on at the appointed time. I waited about 5 mins as he was wrapping up another call. I walked me through the diagnosis using a virtual support app on my phone. He was able to help me with taking things apart, helped me use our multimeter, and diagnosed the problem. I can do this repair myself. He gave me the exact part numbers and told me what I need to do. All for $35 for an hour on a Sunday. I can't believe how great this was. I thought I had to replace my refrigerator, but for $35 + $111 in parts (I could have gone cheaper but chose OEM) my refrigerator will return to health. Their website lists the tools you will need for a diagnosis/repair, make sure you have them ready. For refrigerators, you need a screwdriver (flat & phillips), a socket set, a multimeter, and theoretically a pair of pliers but I didn't use them. Also make sure your phone is charged (lesson learned)."