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"The salesperson and installer that put in our shower was very knowledgeable and friendly im very happy with the new larger shower! I would recommend this company any day to anyone looking to improve thier home."

"Awesome work hard to believe it only took a day to remove a tube, repair a wall, and install a walk-in shower. If I didnâ  t know better Iâ  d swear they installed a complete replacement unit. Canâ  t see the seams to know it was individual sheets of material. Did a great job on cleanup too!"

"Christian and his crew were top notch! my wife loves it and its absolutely beautiful work done! The install manager Tom was wonderful and guided us through the installation with ease. Highly recommend this company to everyone!"

Hi, I’m Kevin with Klock Home Services, proudly serving the Fox Valley area. I provide reliable, detail-oriented handyman and home repair services at fair prices. From furniture and drywall repair to minor carpentry, fixture installs, and general maintenance, I treat every project like it’s in my own home. Whether it’s a small fix or a larger task, you can count on quality work done right the first time.

"First of all I want to say that the general paint job was very good and that I was 90 % happy with affordable painting.  Any problems were, in the scheme of things, very minor.  I'm going to tell this story because it's something that I wish I would have known and may save a future consumer some headaches.

We needed the inside of our house painted to get ready to sell.  Alan came out to give us a bid and I really liked him.  He had great attention to detail, noticed imperfections in the drywall and told me that they would fix those.  He told me that they would do their best to fix sloppy painting from the past (paint that had gotten on trim for example), and that they would be willing to hang new light fixtures for us after painting. He explained how he wanted to paint after the new carpet and they would leave the house in show condition.   A friend was over and heard this as well. His was the most expensive estimate I had by $300 but I could see that he had a good eye and took pride in his company, and I thought it was worth the extra money for a truly professional job, since I was not going to be in town to fix any issues.  Problem . . . he wasn't the one who did the work.  Wish I would have known that. 

 I had moved by the time these guys did their work, but I had friends watching the house  and helping me.  Two of my friends said that the paint job looked great, but that the workers had not been informed about hanging light fixtures and were somewhat gruff about it (this required me to call Alan so he could inform his crew).  The workers cleaned up the paint, but didn't clean up the boxes from the light fixtures etc. A friend spent 2 hours after they left cleaning up.  Hardly move in condition.  Also, a neighbor saw one of the workers smoking in our garage (and another found a cigarette butt there).  Another friend, who knows more about paint, gave a more thorough report, and said that there were drips, blue spots (?) on 2 walls and unfilled nail holes, as well as a sloppy patch job in one place and an unfixed "ding".  I subsequently called Alan, who was very friendly with me, agreed that the workers should have cleaned up (offered to adjust the price because of it), and agreed to go to the house to check it out.  I sent him a list of things to look for.  When he got there he told me that those drips were from previous paint jobs (I don't doubt that, but had been under the impression they were going to fix this type of imperfection), and told me that the paint  job was fine. I deferred to that, since I was relying on friends' reports, but upon inspection later we found out the he didn't even fix the blue spots on the walls. I found that bothersome, as those were obvious mistakes on their part.  Also, a closet door that was working well before the painters came was broken (I had fixed it the day before), and Alan refused to take any responsibility for that.  Not the end of the world, but frustrating.

Overall, the paint job was very good, and those who have seen it say that it would look wonderful to the casual observer.  Most of what they said they would do was done, although it required some prompting, as it wasn't communicated to the crew on the front end of things and required attention from me, and  clarification later from Alan. 

At one point one of the painters tried to get me to authorize more money for a second coat, when the bid had been for 2 coats.  So there was another time when I had to spend my time communicating with Alan to clear up a misunderstanding.   Alan was cooperative as could be, but it took my attention to make sure things were done right, and I was hoping not to have to do that.

This will fulfill it's purpose; a new paint job to sell the home.  The attention to detail wasn't quite as advertised though.  I was happy that Alan was willing to come out and look at it (though I would think he would check the work his crew does as a matter of course), but the refusal to fix even the blatant errors (e.g. blue spots) bothered me (of course this all occurred after I had made the final payment, which may  have had something to do with the fact that he wasn't as willing to work with me).  Prior to that, Alan worked with me well and wanted to make sure I was happy; and I was about 90% happy.  If it hadn't been so expensive, I wouldn't have been so picky, but for the price, and because of promises he made when he bid the job,  I expected more. I wish I would have taken the bid from the man who was going to be doing his own work.  I think that makes a difference.  

 The other thing that bothered me was that the office called wanting final payment on Wednesday when the job was not going to be completed until Thursday at noon.  Of course I didn't authorize that, and I'm glad I didn't because as it turned out, there were issues, and an adjustment to the price.

Like I said, my satisfaction level is 90%, but the reason I paid a premium for a professional to do the job was because I wanted it to be completely professional. I wanted to be 100% satisfied. I chose the most expensive bid from the most professional-seeming man.  Alan's bid process left me feeling that they were discerning and thorough and that I could move out confident that it would be done  well and that I wouldn't have to impose on friends to deal with problems. He stressed the high quality of their work, and the fact that they fix minor imperfections and leave the place in pristine condition. I didn't find this to be the case, at least not completely.  I worried that I had misunderstood him, but a friend who was with me at the time, heard the same promises I did.

 I think overall these guys are good, but be aware that the man who gives the bid (Alan) is not the one who does the painting, communication doesn't always go through, the crew is not as good-natured or as detail-oriented as Alan, and he does not, as a rule, check the work of his crew, which means you have to do that.  The overall work is high quality, but there may be problems with details.  My advice would be to get very concrete details for the bid as far as what will and won't be done, and if he says it, have him write it down.  Also, don't pay them before the job is complete and inspected, because there may be some issues.   I was very surprised they asked for this.  I didn't haggle on the price because I wanted them to do their best work; I wish I would have.  These things left a bad taste in my mouth, but in the scheme of things are minor.  I would recommend them  (to a non-perfectionist friend) with the reservations I've mentioned.
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"The man I talked to was very professional and timely. However, he explained that this particular job was beyond the scope of what their company does. I would certainly use them on another 'issue'.
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"Excellent - I ended up hiring someone to help with shopping and finishing piece - waste of time and money. Jill's service was by far the most useful and best value in my decorating process.
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"The crew arrived earlier that agreed and set to work quickly. The crew were friendly, knowledgeable, respectful and efficient. They worked very hard and were very respectful of our home. The job required they work at our house over multiple days and each day the guys cleaned up the work area very thoroughly. I really appreciated that the guys did not rush any aspect of their job but really focused on the quality of their workmanship. All phone contact with the management of Cooper's Construction was answered very quickly and they were very responsive to our needs. I absolutely will use this company again and I will recommend them to everyone I know.
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"Kirt did a great job. He figured out how to straighten out the kitchen floor. Can't tell there was ever a hump there. Kirt and his partner showed up every day on time. Started the job when he said he would and kept the cost to the estimate. I was kept informed of what they were doing and how they were going to do it the entire way. They ran a couple days over the estimated time but they stayed here til it was finished. I love the job they did. My kitchen and bath look great
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"The Hammerit guys did a great job on the Basement remodel. Chad finishing detail made the room look very professionally done. I would definitely hire him again for my next project."