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"I hired Kinetico to install a full house reverse osmosis system. I bought a house in Lehigh Acres that a master plumber said "this is the worst smelling sulphur water I have seen in over ten years" about. After installation the rotten egg/sulphur smell has been completely removed. Everyone from the installer, to Rick the salesmen and Marcus the customer experience manager has been fantastic. I would recommend them to anyone needing help with their water quality."

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Jim was very helpful in assisting us in selecting a new toilet and even had his plumber pick up the new toilet for us.  As usual they did a fine job- removing the old toilet, installing the new one and cleaning up the area.

 Would recommend them to anyone needing a plumber.
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"Great job, very nice plumber."

"Very pleased with EcoWater Systems. Marcus came out to our house to explain our options based on our water quality. We have very hard water, which we knew, so we didn't qualify for the water softener that was only $1200.00, however, he still had a coupon for several hundred dollars off of another system. We had already shopped for systems and knew this was a fair price. We felt he gave an honest presentation and was not a hard sell or pushed us to up-sell, which we liked. He did offer additional  products and services but when we decided against them, he did not push us. The installation was scheduled two days later (per our schedule, he could have had it next day). The installer, Dave, was very professional. He clearly explained the process prior to the start, cleaned up thoroughly when he was finished, and gave a very good brief explanation of the product and what we would need to do (which turns out to be nothing because their route maintenance is extremely reasonable and we signed up for it). We have only had the system for one day but everything they told us worked just as expected. I saved some water from the tap prior to the install to compare with after the install and the difference was amazing! So far, we can already tell the difference in drinking quality, laundry and showers. The fact that the regeneration water is beneficial to our yard (potassium) is just one more added benefit! I would definitely recommend the company and the product.
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"I didn't expect to have to write this. Even waited a few weeks after the work was "completed" in order to live with the results a bit, but here goes. I had Kitchen and Bath Specialties (Joe Laverdiere ) come to my home to redo my bathroom. They were to replace the drywall, put in a tiled walk in shower where I once had a tub, etc. I assumed it would be a right hand drain since the tub had a right drain. Here are some issues I faced with this company. I came home from work to find they had cut out the concrete (house is on a slab) to put in a center drain instead. That's not the bad part. When he went to get the shower pan, they didn't have a center drain, so he ended up doing the right hand like he should have in the first place! I have no idea how they repaired the concrete under the pan, since that pan was put in while I was at work. The tiles in the shower have some even grouting, but in other places the grout is uneven as the tiles weren't cut quite right. He told me the sanded grout did not need to be sealed, but all articles I have read recommend sealing, so I have done that since they left. The air conditioning/heating vent on the wall is white. It had white screws in it. They took it down to work, and when they put it back up, they used black screws. I have no idea where the white ones went. Not only that, but they put it back up and tried to paint around it, so I had to clean grey paint off the white vent and I had to go buy white screws to put it back properly. I showed him one day where I wanted the grab bar to be placed. He even put some pieces of tape on the wall to remind him where to put it. Guess what? Next day I get home and it's not placed correctly. Of course now there are holes in the tiles, so to redo it would mean replacing the tiles too, so I let it go. Even though it was new drywall, they did not paint behind the vanity. Nor did they paint behind the stool, except for the wall showing below the tank. Since the vanity and stool had to be removed to replace the drywall, the new drywall should have been painted. There was also paint all over the toilet tank lid. I pointed out where the drywall joints were not smooth in a number of places. Joe said once I hung towels on the towel bar that would not be noticeable and that the joint where the wall and ceiling meet over the sink was noticeable because of the type of paint I chose (eggshell) and because the light fixture was facing upward. I told him if it was done correctly there would be nothing to hide or notice. They did work on those two spots, but other places are not smooth. They broke both light bulbs in the fixture but failed to mention it to me. I went to replace them because one bulb burnt out and nearly cut my hand in the process. Now let's talk about cleaning up after themselves. My front and back door had lots of hand prints on them. Ever hear of a door knob? There were spots of some white substance on the concrete on the patio they never cleaned up, but they said it would wash away when it rained. We've had a couple of good rains since and they are still there. There are bits of some adhesive on my carpet that I can't get out. I may have to "trim" it. I asked him to paint the inside of the bathroom door the same color as the trim, a very light grey. Nope. I think all he put on there was white primer. One day I was out mowing the yard when Joe left. I went inside when I was finished mowing and found the bathroom light on, the bedroom light on, the hallway light on and even though the air conditioning was on, the front door was standing open. Another day I noticed the side door to the garage was on so I went out to close it. Not only was the door open but the light in the garage was on too. Walking back to the house I see the outside spigot is dripping water. Seriously? So to sum up, the drywall job was not finished smoothly in all the joints. The painting is not even in some places. They did not wipe down all the dust from sanding before beginning to paint, so I will have to redo. I had to seal the grout and clean the tiles and the tile spacing is uneven. It really sucked the joy out of having the room redone."

"Ed is meticulous about everything. My husband and I own a condo in Florida but live in Indiana. Based on reports on Angie's List, I contacted Ed for a bid. I made the best choice possible. During the process of completing all repairs to get the condo refreshed for a new tenant, Ed maintained contact with me and explained what he was doing or what needed to be that I had not been told about from the management company. His calls were detailed. I was impressed how he made several trips to the hardware store to replace the blinds, all of different sizes to his surprise. Then, when he discovered a price discount for the blinds, he argued to get the price reduction for us. To me, that is going the extra mile for someone he doesn't even know! After working with Ed, I feel like I know him even though we have never met. He is professional, conscientious, courteous, responsible, fair, honest and trustworthy. After he completed the work, he sent digital images to us. The master bathroom looks new, thanks to Ed. If Ed lived in the Indianapolis area, I would hire him to do anything and everything for our house.  As a retired teacher, I give Ed an A+ rating, not just an A!!! (Although my husband and I did not see the completed work, my rental management agent verified the quality of the completed work.)"

"They made a bad situation good very smooth. I highly recommend them.Bill was wonderful the women who worked for them was great. The owner Brian couldn't be nicer and very informative. He took the time to talk to one of the home owners and made her feel a lot better. It was an upstairs unit so down stairs got damage. They worked so fast she was able to come bad to her condo in two days.I watch condos have worked with other companies. No one has ever work this well with me. They were just great.They were all very polite. Took care of these condos with much care.Were great with all the people involved. Made my job easier.Everything just moved along smoothly."

"Owner told me that it would cost around $700 to fix a bearing that went out in my front-loading GE (not very old) washing machine due to the very poor (inconsiderate) engineering design by GE and that I should rather use the $$$ to replace it at the store of my choice (with another brand) than have him repair it... Now THAT is honor in a business situation. 
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"Gene and his crew did a beautiful job on our new bathroom. They were there every morning on time, responsive to questions via text or email, and kept us aware of their progress as well as what was to come next. The demolition itself knocked a few nails through the walls adjacent to the bathroom but Gene happily fixed it himself. Gene even responded to questions and followed up with us following the job completion to ensure we were pleased."

"Done within an hour, no more leak. Originally request to fix the leak but on the second thought, since it was an old faucet that might leak again, have it replace with a new one. Glad Have it done because the old faucet is corroded full of rust on the bottom."