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"Did a great job, quick turnaround."

"It went well."

"Thank you!"

"I had looked around in the attic several years ago and recognized some glaring insufficiencies in the insulation after furnace and AC technicians pointed them out. David was very polite and receptive to my questions and concerns before he inspected the attic. He reiterated the problems I already knew about and estimated the installation 20% lower than several other insulation installers. My wife had researched some of what seemed to be an unrelated roof/gutter problem which I conveyed to the installers when they showed up to do the work. I asked if they minded that I take a look around in the attic after they had finished. They said that they always ask customers to take a look after they finished. The attic looked afterwards as I had hoped it would. Without exaggeration, the condo felt more comfortable before they even left. "

"Matthew and Michael were very professional. Due to the harsh winter I had a snow dam that leaked into my front guest bedroom. It created mold and water damage. The problem was fixed in my bedroom and in the attic. I had gotten three estimates. Midwest was more thorough in the job that needed to be done. "

"First I would like to say that everyone I dealt with at ICSR was great! From Erika who made the appointments to Jeremiah who did the inspection, to Terry and his crew. They were all friendly, respectful, and knowledgeable. Jeremiah explained in detail what needed done in my crawlspace. There was a lot of damage due to termites in the past. I knew this was what needed done as I had another Company look at it as well. They backed out because they thought the crawlspace was to narrow to get the work done. I agreed to Jeremiah's plan and about two weeks later Larry and his crew came out to do the work. I will say it again, Larry and his crew were great. They worked so hard and in horrible heat and humidity. They were always friendly and smiled when I saw them. Larry always let me know what they got done that day, and what the plan was for the next. They cleaned up the work area, and took away any and all debris. I have full faith in ICSR and Larry and his crew that the repairs were done right. I am so glad the plan with the other company fell through, as I think I ended up with the best!"

"as advertised"

"Our Inspector was not thorough at all. He turned the water on for the bathroom sink and then the shower in the front bathroom and when he did the water in the sink almost stopped flowing and he didn't notice that so I pointed it out to him and from that point he should have proceeded to ck the water flow in the rest of the house to see if the whole house had low flow issues but he didn't. The Inspector also noticed a flexible gas line off of the water heater that ran through the floor into the crawl and to a wall heater just on the other side of the wall and said it didn't have a ground on it but he would look at it in the crawl space but he didn't go over to where the flex gas line was. When he proceeded to the crawl space he only checked a very small part of the crawl with the largest areas of the crawl only accessible or visible through passthrough openings due to solid block support walls and this is a very easily accessible crawl space. I pointed out a wet looking spot on one of the block walls which was on the other end of the crawl from where we were and he wouldn't check into that and told me to ask the homeowner if they had and leakage issues in the crawl space so we had to get another crawl space inspection from another company 2 days later, and I'm sure the home owner would have said oh yeah you are gonna be screwed when it rains. No appliances were checked for proper operation. During the attic inspection he didn't see a switch for the attic light so he used his flashlight, I looked at the light to see why he didn't turn it on and I followed the cord up and over the door where it was plugged into a droplight that had no bulb or guard on it exposing a shock hazard and it was ran over to an outlet and plugged in so I pointed that out to him also because he didn't see it. The Inspector never found the Master bedroom and bath (unbelievable) that is in the back corner of the house down a hallway so none of that even got looked at. The $75 charge for a Septic Inspection consisted of turning on the kitchen sink faucet, putting the dye in the drain and immediately proceeded to make 1 pass around the property which he went well into the neighbors back yard and I had to tell him about that. This Inspector was extremely absent minded on this day. I did follow J.M. through this whole inspection process."

"The self-test product was as expected. The reports require additional research to interpret and understand, so seemed more targeted at professionals."

"Mark, who did the initial visit, was very professional and knowledgeable and honest. And the crew that showed up to do the work was also professional and friendly. The owner also worked with me directly to resolve a minor billing mistake, which certainly strengthened by trust of this local company."