Small & Major Appliance Services in New Castle, DE

"Patrick was amazaing. He was so thorough in his explanation of our hot water heater situation and how he remedied it. He was very obviously honest and forthright and had a pleasing and winning personality. It was my pleasure and good fortune to have his expertise. My husband and I will definitely call upon Done Right Today in the future (requesting Patrick A). He certainly so well represented your Company. It felt good to be so confident of the best care."

"Desmond got back to me fairly quickly. My heat went out on a Sunday and by Wednesday we were back up and running again. He was very professional and so was his team. They were very sincere and caring. They got the job done and I've had no issues since the new heating system has been installed. I truly appreciate how fast they worked to get me and my family's heat back on."

"The staff was friendly and answered every question I had. I Wil definitely use them in the future."

"Really reliable service I really recommend"

"i got a quick response to my call. he was out within several days. needed to get pricing for the parts and told me he would do this on mon. and call me. he called mon morning with the pricing. got me a great price on a new unit versus repairing old one.. said he would have the unit by the end of the week. called me on fri said he had and scheduled installation for sun. installed the unit as specified. within in 1 week of original visit i was up and renning."

"I was impressed with how quickly they came out and the issue was resolved."

"Woke up with no heat! Right before Christmas! Harris responded instantly and sent out someone to check the problem. Due to incorrect installation, rain had gotten into the improperly sealed roof vents, which in turned fried the transformer, inducer and circuit board. They were at my place bright and early the next morning installing a brand new furnace, more efficient and quieter, with a 10 year warranty. Arranged financing and were finished by 3pm. Everyone from my first phone call to the last service tech was professional, polite, knowledgeable and all around pleasant and really nice people. They will be my go to for heating, AC, plumbing and electrical from here on in. Glad I found them!"

About us: "Experience The Horizon Difference. On-Time Service. Up-Front Pricing. And The Job Done Right and Clean the First Time. GUARANTEED! Horizon Services is the region's largest and most well respected plumbing, heating and air conditioning company, with nearly 600 employees serving tens of thousands of homeowners throughout Delaware, Southeastern Pennsylvania, Southern New Jersey, and Northeastern Maryland. After a quarter of a century in business, Horizons Services remains fully committed to setting the industry standard for customer service, installation, and focusing on things that are important to busy homeowners: respect for their time, their home and their property; up-front pricing, and an unconditional 100% money back guarantee."

About us: "We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job."