Cloudland Reflections LLC
Serving New Berlin, WI and surrounding areas
Approved
Super Service Award Winner
Free estimates
Warranties offered
Credit card accepted
"During the construction of the sun porch stairs, I brought to Michael's attention the unstable flooring inside the unheated sun porch, which lacked a proper foundation. In one corner, there was a large bouncy area. He removed the carpet and discovered that the joists had detached from the support beams. Michael reattached the joists, installed a new subfloor, and replaced the carpet, making it look and feel new and strong. This repair, which was not part of the original estimate, cost an additional $885. He performed the repair ingeniously from the inside of the house, without removing any siding. Additionally, Michael built the stairs and railings out of cedar and stained them. Although the same stain color was used, the two different types of wood resulted in a bright orange color that did not match our fence and backyard deck. I nervously contacted him about the discrepancy, and he fixed it. He explained that a darker stain could not simply be applied over the penetrating oil stain, so he had to sand it all off. He completed this extra work at no additional cost, despite our offers to pay him and his crew for their efforts. He insisted it was his responsibility to correct the mistake. He was very professional . He was a very good worker . Good worker and he was very honest and I would hire him again. I`m willing to pay for quality work, and he is definitely high quality work. He was always on time. He was always in good communication with us. "
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