Get matched with top sump pump repair or replacers in New London, NC

"Dad and son duo!!! Very, very knowledgeable, very, very clean, and good work. The only people I will call from now on with my well issues. Very professional will recommend to any and every one! Told me they would be there at 9am was there right on time and pulled my stuck pump replaced it and the wires all under 2 hr and at a great price! Thank you again you guys are the best!"

"Turns out I didn't need my sump pump repaired. Clearwater responded to my request promptly. The service tech was courteous and professional. He provided outstanding service and I will definitely use them in the future if my pump goes on the blink."

"They did a great job! My roof looks great! Reliable and kept me well informed about everything. They kept cost in mind and cleaned up nicely after themselves. Serge even came out late to tarp the roof until it could get repaired so that I didnâ t have any further damage to the house waiting for the roof. They were very nice to work with. Great people. I canâ t say enough good things about them!"

"Repairs were done very good."

"Rick and his crew did a wonderful job on something that is a big mess. One of the main reasons I choose Rick was because of his responsiveness to my questions after he provided a quote. That didn't changed after I hired him which was a pleasant surprise. During the process, his crew worked on some interior projects as well and they again did a fantastic job. I would hire Rick McCoy again for large or small projects."

"This company was referred to me by another contractor. This was my 1st time using them. I called and set up an appt. easily. My plumber " Paul", called 30 mins before he arrived. He showed up on time and completed work in a timely fashion. He checked my shower and issues in all bathrooms and in the crawlspace. I appreciated him taking pics of all the problems and pics p repairs done. He was very knowledgeable and explained everything that needed to be done before work was done and then wrote up an estimate. I am in an older home and explained the type of pipes I had in other areas would need to be replaced eventually and is to send me a quote for this to be done later. No mess left behind. I am very pleased with this service and just texted my sister to call them for commode replacement. Thank you so much, Paul, for your professionalism, honesty, and kindness. I will use in the future."

"The work they did was very good. However, they definitely need to work on communication and keeping the customer informed of what's going on, that part I was not too satisfied with. When they scheduled the work with me after we hired them, they told me what day they'd be coming out and asked if I'd be home. I said yes, I will. I made sure to be home that day, but they never showed up, costing me time off work, and never called me to let me know they weren't coming. At least keep me in the loop. The project rep's response to my complaint was, "You didn't need to be home anyway." Well, would've been nice to be told that upfront. There was also no follow-up when they finished - no phone call or email to ask if we had any questions or concerns, as this was a pretty major project done to our house. To me, that's important professionalism. As a customer, you want to feel valued. All we received was an email with the final invoice."

"Outlets and switches replaced. Ceiling fan installed"

"I cannot say enough good things about them. They are the only ones authorized in this area to put an aresol inside the air vents. It seals little air  leaks in your vents. It also gives protection against future mold, that kind of thing. Signature Exteriors referred me to them. They did their job exactly the way they were supposed to. They were aware. I have dogs and they were aware, don't just open the front door, the dog might get out. They were here long enough that I couldn't just lock the dogs out. You've got these big fans and blowers and all that. They took such care with my house. It's big major equipment that can only be so dainty with it. They did their best.
We still have one more piece to do. The first thing they do is they clean all of your vents. That is included in the price to putting the aresol treatment in. The aresol treatment, there's a computer to tell it what it's doing and when it's done. Getting it set up is the biggest part of the job. It takes about 2 hours to clean up all the vents and that kind of thing. The computer comes on and says, yes you have things in good shape or no you still have a gap somewhere. Well, they came last week and on the downstairs the computer kept saying you've got a gap and the man the came up to me and said, Ma'am it says that you have a 27 square inch hole somewhere in all your venting. I said, oh my gosh, let me just pay you. You spent half a day and you didn't get to do your job but that's on me not on you and he said, no, ma'am, we're going to find the hole. Well, again, all this is closed up. They start taking out the vents, using their flashlights and using their cell phones to photograph all throughout the venting of the downstairs of my house until they find a phantom vent. When the house was built 31 years ago, they closed off where a vent was supposed to go. I have been heating and cooling the gap where the downstairs ceiling and the upstairs floor, I don't know how many square feet that is, we've been heating and cooling this for 30 years. So, they said, here, let us email you the photos and let us talk to our boss. We know that we don't do this kind of thing but somebody needs to take care of this. I said that I wanted to pay them and he said there is no way we are going to charge you to get nothing done. He said, you let you know when the vent is replaced and I'll send the guys out and they'll finish the job they came to do."

"Tim was on time for our meeting and on the spot provided useful suggestions for what absolutely should be done (sump pump and basin replacement), what would be good to do (seal crawlspace vents and install liner and dehumidifier, and what didn't really need to be done (mold remediation and replacement of floor joist insulation).  He was cordial, willing to accommodate my needs and came with samples of the liners he uses for crawlspaces.
We met on a Monday and I didn't get his estimate until Saturday while competitors gave a quote within a day or two of meeting.  The estimate included removing my old insulation and replacing it with new insulation and scrubbing off the mold, which he'd previously said wasn't needed.  It also included replacing my broken but cosmetically fine crawlspace vents and then sealing them shut.  I ended up having a company just seal the existing vents shut with foam board insulation which made a whole lot more sense to me.  The estimate was very brief and did not explain what was included in his sealed crawlspace system (it varies from company to company) and he provided no supporting materials while competitors gave very detailed contracts and in some cases booklets explaining their sealed crawlspace systems.  One thing that was clear is that required electrical and HVAC work was the responsibility of the customer; some competitors offer a turnkey solution so their customer doesn't have to act as their own general contractor.  No explicit warranty was offered while a couple of competitors offered various degrees of warranty on liner durabilty and/or moisture control.  It's difficult for me to compare AccuDry's price to the competition due to several items in AccuDry's quote that were not recommended by any competitors and the lack of clarity on what is included in the AccuDry sealed crawlspace.
I feel like I could have found a way to work with Tim on my crawlspace but it would have required a good deal more effort on my part just to figure out the costs involved for what really needed to be done while the company I went with had made it all very clear to me with a day or two and offered a very good price. 

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