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"The job hasn't been done yet"

"I priced three companies for our project—Helicon was the middle cost option. I didn’t go with the cheapest because their presentation made me question if they really knew what needed to be done. Helicon gave me several options to address my concerns which I appreciated plus there was absolutely no pressure to make a decision. The folks who showed up to do the work were professional, friendly, and explained everything they were going to do. Afterwards, they explained everything they did plus offered to grind down some potential tripping hazards on my concrete patio at no extra charge, which I accepted. They also explained why they couldn’t do one of the items on the to-do list which I supported. Finally, they cleaned up afterwards and left my place cleaner than it was before they started. I was very impressed—they have my strongest recommendation!"

"Atoul and his team are fantastic to talk to and they are professionals in every respect. Start to finish they know what needs to be done and work honestly and quickly. They dug and poured concrete for 2 separate large pads/areas. They kept everything on time and left the job perfectly finished! I will be using them again soon and another member of my family will hire them too. Thanks Atoul for your honesty and integrity? team has great work ethics to get the job completed as promised! Update: I posted earlier about this contractor Atoul? and his workers and then forgot to post pictures of their excellent concrete/cement work Here are the pictures of the 2 concrete parking - drive slabs at my home Spring Hill Florida"

"Sales pitch and ideas were great. Service was not. The company required a 60% down payment and then it took a month longer than I was told it would be to start my project, and that was after several phone calls and emails trying to get information. The company had almost two months to correctly order my materials. On the morning of installation, three Spanish-speaking men showed up at my house, (I don't speak Spanish), that evidently had no knowledge of the subject of my project, because one seemed to be trying to communicate with me about the pool cage area. My project was the porch and sidewalk. Thank goodness that I took the day off from work! One worker called the project manager, which gave me the opportunity to speak with him to learn that he was tied up in traffic and arrived some 1 1/2 hours later without the pavers. After going over my contract regarding materials, he left and returned about 2 1/2 hours later without the correct pavers that I contracted for and no polymeric sand, for which I paid extra. I then received a phone call from Peter, the owner, who told me that if I wanted the pavers that I ordered it would be another five or six weeks! I felt that I had no choice but to settle, because by now my porch and sidewalk are torn up from being prepped for the pavers. The pavers were installed and I was told that someone would come to install the polymeric sand the next day. I tried to contact, Peter, the owner, because no one showed up all day - no response. When I arrived home at 4:00 pm, a man had just arrived and indeed installed the sand and sealed the pavers. Throughout the installation process I was getting very sick. The owner wasted no time calling me the next day for the remaining payment. When I told him that I was in bed with pneumonia and that I would see that it was taken care of the next day, he pressured me to put a check under the mat anyway, after giving me a $160.00 discount for not providing the pavers that I contracted for, and offered to bring me chicken soup! I was not happy. A few days later I learned that two of my sprinkler heads had been covered up, and had to be repaired. Their contract allowed for the company to add charges to my bill for such things when they have to replace something not specifically listed in the contract, but I received no response from the owner, when I sent him an email about my project and my added expenses because of their errors. I realize that my project was evidently a small and unimportant one, but I also know that the markup is typically much higher on a small project. Irregardless, a contract is a contract and your company definitely did not meet my expectations. I treat my customers big or small with honestly, integrity and respect, and expected the same from this company - didn't happen. I have waited several months to post this review, because I was hoping to hear something of an acceptable explanation from the owner after sending him an email that included review information and more, but did not."

"Great job. Looks beautiful! I would hire them again."

"only gave an estimate"

"We received a number of quotes from some of the Pro’s on Angi to have our driveway and walkways replaced. Superior Brick Pavers had the most reasonable pricing and they provided an excellent product. Kent and Jennifer are the owners, sales team and installers. Kent came out to provide a quote after I contacted them through Angi and I received an email from Jennifer that same day with all of the pricing info. My wife and I went down to their office to review the pavers that were available, made our selections and Jennifer got the process moving. Once the pavers were delivered to our house, an install date was scheduled and Kent and his crew showed up and got to work. The install was all completed in one day. Kent arrived bright and early and had all of the old concrete removed and hauled away within the first hour. His crew arrived and it was like a well-oiled machine. Everything was staked out, the aggregate was put down and leveled and the pavers were installed and sanded. All the debris was removed, and everything was cleaned up. We also scheduled for the pavers to be sealed and Jennifer arranged for that to be taken care of. Their sealer person also did an excellent job of completing the project. I would highly recommend Superior Brick Pavers. The quality of their work and their excellent customer service are second to none."

"Initially good during installation but the lawn maintenance was poor. They basically refused to do the work that was clearly specified initially."

"The company charged $4000 for a pop-up drainage system to prevent flooding in my stand-alone backyard office. When heavy rain came, it was apparent that the system in place was not working, and despite multiple emails, no one responded for six months. When they did, they sent workers out to do the same job that was already done. They also told me that the system in place would not work and should never have been placed and in the end, recommended I hire an irrigation company, stating that they are not an irrigation company and, when asked about a partial refund since the system placed did not work, they refused. In short, I cannot recommend this company. Poor work, poor customer service."

"I cannot give enough praise about Mike and his staff. From beginning to end their workmanship was above and beyond our expectations. From day 1 always on time, explain what work was being performed and requested several times through the process if we were satisfied with the work done so far. Each and every time, so so pleased. Many of our friends and family members have seen their work, and tell us wow your driveway pavers sparkle! The materials and process they utilize produce such a fantastic end result. I would highly recommend this company to anyone seeking to hire them without hesitation and no doubt! I wish there was a way to post pictures of their workmanship."