Get matched with top basement drainage channels installers in Newark, IL

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"I have hired Permaseal to fix my unleveled patio concrete floor that was and still causing rain water to get to my basement, I have paid them $2,014.33 as down payment, they showed up one month later for the job, which is injecting foam under the concrete slab to lift it back to its original correct level. I came back home that day to find out that they have left and that the concrete slab was not only still unleveled, but they cracked it and patched it on multiple locations. I have called their customer care number more than a dozen times in attempt to understand what is going on, and on each occasion, I was told that the project manager was going to contact me back, which never happened until i made the next call, They have finally explained to me over the phone that it was the best they could do and that they could not fix my patio floor. I asked for a refund and did not hear back. I have documented pictures of before and after showing that the job was not done and cancelled the check with the remaining balance. I have not heard anything back from them since then, until i started getting debt collectors' emails on December the 5th from a business called FCR Services."

"Good work in general; our basement no longer sees water for over 3 years now, which is the most important thing. But there were some real issues: The biggest issue is that USW did not adhere to local electrical codes, and did not arrange for a final inspection of the project. So we didn't find out that it wasn't to code until years later, and now it's a big hassle and minor cost to fix and get the permits. Ask your local gov yourself what you need to do for permits and inspections; don't rely on USW! USW said they would seal any foundation cracks found along the way; they didn't do this until I bugged the warranty dept about it (but they did do it eventually). USW sent someone out for the "annual checkup"... over 2 years after the install. It's a good thing they (eventually) did, because they discovered the backup battery wasn't charging. Now I know to check this stuff better myself. Prices also vary wildly and are kind of negotiable (I'd give more detail but I'm out of space)"

"Terrible experience with this company that ended up costing us more time and money. The sales people were great and on time and sent a quote very quickly. That is where the positive experiences ended. On the day of the project, the team showed up late. They couldn't complete the project that day (we asked multiple times to see the timeline of this project) and had to return after the weekend. The work failed inspection twice for "poor workmanship" according to the city inspector. The company wasn't responsive at all to us trying to get the work completed. The work that was started in November was finally finished in December and we just had our third inspection (where it finally passed) in March. I had to call to schedule the inspection myself as I waited for several weeks for the company to do so (after confirming on a call that they would schedule the inspection- they never called the inspector). I'm still waiting for someone to respond to my emails/follow up calls."

Hi, I’m Kevin with Klock Home Services, proudly serving the Fox Valley area. I provide reliable, detail-oriented handyman and home repair services at fair prices. From furniture and drywall repair to minor carpentry, fixture installs, and general maintenance, I treat every project like it’s in my own home. Whether it’s a small fix or a larger task, you can count on quality work done right the first time.

"I wish all the contractors on this basement project were as good to deal with as Family Waterproofing. Throughout the whole process, communication was good. Ken the owner was responsive and patient in answering all my questions and addressing concerns. They prepared a detailed contract of all work to be performed, and did what they said they would. I like that they did an exploratory dig after signing the contract to make sure we had a solid plan and avoid any surprises during installation. There was an area under the basement stairs and an old cistern that required a creative solution. They came up with a solid plan that didn't add extra cost. I asked them to pour some extra concrete under the stairs which wasn't included in the contract, which they did for a good price. The crew was friendly and had a good natured camaraderie on the job. The overall cost was very fair and we received great service and quality. They are honest, care about their customers and want you to be happy. Now I'm looking forward to a big rain!"

"Steve arrived promptly to change out a faucet and to assess a shower head that was too high for us to safely reach. Steve replaced our laundry room faucet efficiently and solidly. Such a relief to have one that works properly. Steve recommended an alternate fix to our high-reach shower head. He will look through the hardware options and see what Graham can provide. At least, we know the direction to pursue."

"Our furnace went out on a Saturday evening, and we called Sunday first thing Sunday morning. Ish arrived Sunday afternoon and quickly got heat working by bypassing the thermostat. He returned Monday to install the new system, explained everything clearly, and made sure the house was spotless before leaving. Extremely thorough, professional, and very reasonable—especially on the weekend. Highly recommend!"

New Way Cleaning and Restoration has been in business since 1970. Our services range from the following; Wind-Water Damage Mold Remediation Carpet and Furniture Cleaning Luxury Vinyl Tile Repair Acoustical Ceiling Restoration Construction Services Please call to schedule.

"AVOID AT ALL COSTS!!! Here is a list so you can read everything we’ve been through with this company. Spent over $11,000 in 2020 to have interior drain tile and a landing drain connected to a new sump pump Had water enter through the doorway by the drain 3 times since 2020, with the most water coming inside September of 2022 Called Safeguard in September 2022. Safeguard refused to even check the system, sent us a quote for $1,800 more work to “fix us up” without even checking anything on our property Had a 3rd party company out to inspect the drain that Safeguard refused to check. Discovered they breached our contract and connected the drain to village stormwater tiling without our consent or the consent of the village. Have never received as much as an apology. Instead, Safeguard blamed us saying the drain was clogged with leaves, and that is why we flooded. This was disproved by Roto-Rooter. Update as of 3/3/2023 AVOID AT ALL COSTS!!! Here is a list so you can read everything we’ve been through with this company. Spent over $10,800 in 2020 to have interior drain tile and a landing drain connected to a new sump pump. Had water enter through the doorway by the drain 3 times since 2020, with the most water coming inside September of 2022. Called Safeguard in September 2022. Safeguard refused to even check the system, sent us a quote for $1,800 more work to “fix us up” without even checking anything on our property. Had a 3rd party company out to inspect the drain that Safeguard refused to check. Discovered they breached our contract and connected the drain to village stormwater tiling without our consent or the consent of the village. Have never received as much as an apology. Instead, Safeguard blamed us saying the drain was clogged with leaves, and that is why we flooded. This was disproved by Roto-Rooter. The company refused to fix anything and did not respond to requests until I submitted a formal complaint on the BBB website exposing the breach of contract Have spent months (5) trying to come to an agreement we are comfortable with in order to have them out to fix the work. They do say they will repair the work for free, BUT… They tried to get us to waive their liability should the village fine us for the stormwater connection. There will be NO WARRANTY of this free work. So, if the concrete starts breaking a few months after the fix, they’re not liable. They claim they did not connect the drain incorrectly, and they are doing this fix to appease us (even though I have my contact that clearly states what was to be done, and a signed letter from the president stating that they did in fact do something else). As a result, we asked for a simple 1 year work and materials warranty just to ease our fears about something breaking in the future. Their response- WE WILL NOT ALTER THIS CONTRACT. Bob, John and Karen have been nothing but awful to work with. They are argumentative at best. The amount of times sarcasm and ALL CAPS have been used in emails by Karen, as well as the amount of times my husband has been screamed at over the phone or in person by Bob and John are immeasurable. As soon as you write them a check and they finish the work, they’re done. Even if they blatantly breach your contract (like with us), or the work is faulty, I believe they will not fix or stand by anything. They claim they have one of the strongest warranties in the business- I assure you this is a lie. If they do work and it never breaks, consider yourself lucky, because if something goes wrong they will not help you in any way shape or form to solve the problem, in my opinion. Instead, they will blame you as the customer and ignore you until you become too loud to ignore. Do yourself a favor, spend a little bit more money and go somewhere else that actually backs up their work and treats their consumers well. This is not that place. RUN AWAY. The company refused to fix anything and did not respond to requests until I submitted a formal complaint on the BBB website exposing the breach of contract Have spent months (5) trying to come to an agreement we are comfortable with in order to have them out to fix the work They do say they will repair the work for free, BUT… They tried to get us to waive their liability should the village fine us for the stormwater connection There will be NO WARRANTY of this free work. So, if the concrete starts breaking a few months after the fix, they’re not liable They claim they did not connect the drain incorrectly, and they are doing this fix to appease us (even though I have my contact that clearly states what was to be done, and a signed letter from the president stating that they did in fact do something else) As a result, we asked for a simple 1 year work and materials warranty just to ease our fears about something breaking in the future. Their response- WE WILL NOT ALTER THIS CONTRACT Bob, John and Karen have been nothing but awful to work with. They are argumentative at best. The amount of times sarcasm and ALL CAPS have been used in emails by Karen, as well as the amount of times my husband has been screamed at over the phone or in person by Bob and John are immeasurable. As soon as you write them a check and they finish the work, they’re done. Even if they blatantly breach your contract (like with us), or the work is faulty, they will not fix or stand by anything. They claim they have one of the strongest warranties in the business- I assure you this is a lie. If they do work and it never breaks, consider yourself lucky, because if something goes wrong they will not help you in any way shape or form to solve the problem. Instead, they will blame you as the customer and ignore you until you become too loud to ignore. Do yourself a favor, spend a little bit more money and go somewhere else that actually backs up their work and treats their consumers well. This is not that place. RUN AWAY."