Refloor - Cleveland
Refloor - Cleveland
Refloor was created to solve the biggest problem in the flooring industry. People were replacing their floors over and over again because the products they were buying were not designed to last. Why? Because other flooring companies rely on repeat business and need their customers to replace their old floors regularly. At Refloor, we think differently. We built our company around the belief that flooring should last forever. When you buy a floor from Refloor, it is the last floor you will ever buy. But great products are not enough. We also need great people, great installations, and great customer service. Our mission is simple: We are building America's largest and most trusted flooring company. We specialize in in-home sales and next-day installation of luxury vinyl plank and tile (LVP / LVT). We back our projects with a lifetime and lowest price guarantee. All our installers are certified and committed to completing projects at a 5-Star level.
"Every single aspect of the experience was terrible. Customer service, honesty (or the lack thereof), installation quality, respect for my home (cigarette butts in our kitchen, front door left open after they left with nobody at the home), etc. I wrote a 5000 word essay and do not have the space for it here, but check Facebook or Google for my review. Do not allow yourself to be sold by this ethically questionable company. They rely heavily on marketing rather than quality work. We chose this company even though it was the most expensive option because we thought we could expect better if we paid more than if we had gone with a competitor. Horrible decision I will regret for years to come."
Andrew M on July 2025
Refloor was created to solve the biggest problem in the flooring industry. People were replacing their floors over and over again because the products they were buying were not designed to last. Why? Because other flooring companies rely on repeat business and need their customers to replace their old floors regularly. At Refloor, we think differently. We built our company around the belief that flooring should last forever. When you buy a floor from Refloor, it is the last floor you will ever buy. But great products are not enough. We also need great people, great installations, and great customer service. Our mission is simple: We are building America's largest and most trusted flooring company. We specialize in in-home sales and next-day installation of luxury vinyl plank and tile (LVP / LVT). We back our projects with a lifetime and lowest price guarantee. All our installers are certified and committed to completing projects at a 5-Star level.
"Every single aspect of the experience was terrible. Customer service, honesty (or the lack thereof), installation quality, respect for my home (cigarette butts in our kitchen, front door left open after they left with nobody at the home), etc. I wrote a 5000 word essay and do not have the space for it here, but check Facebook or Google for my review. Do not allow yourself to be sold by this ethically questionable company. They rely heavily on marketing rather than quality work. We chose this company even though it was the most expensive option because we thought we could expect better if we paid more than if we had gone with a competitor. Horrible decision I will regret for years to come."
Andrew M on July 2025
