
Serving Norfolk, VA and surrounding areas
Approved
Super Service Award Winner
In business since 2006
Free estimates
Warranties offered
"With six adults living in one house our two bathrooms are well used. We had tile that was damaged in one and the fiberglass insert in the other one had started to deteriorate to the point of cracking. We knew we would need dry wall replaced so liners werenà  à ¢à  à  à  à  t an option. We decided to go with West Shore. Ità  à ¢à  à  à  à  s not about pricing, which they are very well priced for what they offer. What sold me for West Shore were three things. It was the product being sold, how the job would be complete in one day, and how well the business is ran. The product is a full replacement and not a liner. It is 100% made in the USA. It is acrylic with silver-shield infused into it. So it is not only does the non-porous acrylic protect against molds and mildews but the silver ions attack it to kill them. This is also under the lifetime warranty of the bath. I asked about the warranty and it is transferable if we sell our home. So it is a true lifetime of the bath. The install, it has been several days since we had both baths installed. The downstairs bath was replaced with a shower, and the upstairs bath was replaced with the deepest tub we could get in and out of safely. Hector, Nate, and Skylar installed both of them on the same day. They showed up exactly at the time I was told. Each bathroom took about six hours to complete so they were out within twelve hours. We had to have sub floor replaced from water damage, and dry wall from broken tiles in one of the bathrooms. They were professional, competent, and extremely polite. They set up shop in our driveway. When they were finished they shop vacuumed their mess inside and out. They also took away the old bath systems and disposed of it for us. That is a part of the install. Anthony was our salesperson and he was amazing! He has salary from the company so he wasnà  à ¢à  à  à  à  t pushy for the sale. It really took a lot of pressure off of the sales visit. It made the sole focus looking over and learning about the product. It was refreshing to not have to ward off a salesperson hungry for a commission. It really felt more like we had a friend as a guest in our home and not a salesman. I would also like to say that I like the fact that what you are quoted doesnà  à ¢à  à  à  à  t have hidden prices. If the job requires sub floor, 2x4à  à ¢à  à  à  à  s, or dry wall to be replaced, that isnà  à ¢à  à  à  à  t an added cost. I am extremely satisfied with West Shore as a company, the employees I have dealt with, and the finished product I chose for my house. If you need a bathtub or shower replaced I highly recommend West Shore."





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