Get matched with top tankless water heater repair pros in North Las Vegas, NV

"This is a difficult one to write because, in the end, I think the actual work done was completed very well and professionally. We had a tankless water heater installed to replace our aging tank. The problem i have is with their business practices and lack of effective/accurate communication. A two-day job stretched to a week+ due to workers leaving early every day for one reason or another. Admittedly, one of the days was understandable due to a family emergency and I absolutely cannot begrudge somebody leaving early to attend to their child. That’s just being a good dad. The job completed on a Friday and I was repeatedly assured that an county inspector & Pure Plumbing employee would be arrive early Tuesday (Monday was Memorial Day) to close the job. Nobody ever showed up and I was told nothing. I came to learn that Pure Plumbing plays some shady games when it comes to permitting a project. They (illegally) do the work without pulling permits. Then, after it is done, they submit drawings of the completed work to get an after-the-fact permit pulled. It’s only then that they request an inspection which happens a couple weeks after the fact. They also expect full payment before the work passes inspection. I tried to contact the owner of the company (Andrew Aranda) via phone and the email his office supplied in order to discuss/resolve the issue, but never heard a reply. Unpermitted work exposes the company and the homeowner to potential fines and long delays in completion. Even though I love the work they did and would love to use them again, I would hesitate because of legally questionable methods that cast a shady layer over the operation. Are there other hidden corners being cut? Their talented roster of tradesmen/women isn’t worth doing business with because legal games are being played with the county. I plan on contacting a Clark County agent to discuss this job and warn them of potential future dishonesty."

"Todd was great. Concisely described my issues and showed me my options. Given I've never owned a condo before, Todd explained the complications of having to shut off the water not just for myself, but the other 3 residence in the same building. I'll be hiring him and/or the company again to update all my shut off valves in order prevent another disaster."

"I've been using Johnny On the Spot for many years now and they have come through every time for me. They replaced my Air Conditioner and my Hot Water Heater and my Heater system to be at their best all the time. Every year they come and inspect them for $39.00 and keep them working so as to not have any emergencies! Yesterday Arturo Agundez inspected my Air Conditioner and Tony Castellanos inspected my Hot Water Heater. Arturo found my Air Conditioner to have no problems but he cleaned my filter and checked all aspects of it to be working great and found some things to be concerned about. Tony found a problem with my Water Heater Anode Rod and thankfully replaced it so I would have no emergency problem with it sooner than later. Both of them showed up on time and with their expertise I knew I was in good hands! I highly recommend Johnny On the Spot for their service as you will be in good hands I promise and I will continue to use them in the future."

"Excellent customer service and very quick to respond. Discovered our water heater was leaking near midnight on a Saturday. Contacted Vegas Built Services at 8am on a Sunday and they were out to my home to provide a quote by 10am. By noon, we had a newly installed water heater. Friendly, professional, and clean. I highly recommend Vegas Built Services."

"Called American brothers when my toilets and tubs were backing up into my house. They were able to come out same day and clear the sewer line, no gimmicks or last minute charges."

"Brian, Tyler, and Dan have been great, explaining what they were doing. I am really grateful for them helping to update the plumbing in my house which is 25 years old. I also appreciate being able to be on a payment plan, not everyone can afford to pay that kind of money upfront."

"They went the extra mile and took the time to find out my hot water heater was still under warranty which I would never of thought off. Saved me over $1,000.00. In future will call them first!"

"Very quick response to inquiry, professional tech , clear communications, very quick response and full quote on the spot. As expected, although minor annoyance, there were upsells (tankless flush, water softener) but the pricing wasn’t consistent with market rates we’ve been able to get elsewhere. I get that the margins are probably thin and time is valuable, but rates quoted for other parts and labor were a bit high. If the quote for additional parts and labor (but especially parts) were in the ballpark of other estimates, I may have had additional projects completed in the next day or so (possibly even in this same trip - good for company and me). I’ll presume the workmanship will be solid and timely. Tech is working on my project as I type. I would recommend Precision with the heads-up that estimate may be a little in the high-end. But timeliness may be worth it."

"Excellent technician, Walter, very thoroughly inspected all plumbing issues and had the necessary equipment to install a new water heater. Walter answered any and all questions I had. I felt very comfortable with the whole process, and I received an appointment very quickly."

"My Hot Water heater went out on a Sunday afternoon. I called Jason and after giving him the serial numbers off the water heater he told me it may still be under warranty and he would make a call to find out. Five minutes later he called me back to let me know it was under warranty and he could come out first thing in the morning to replace it. He gave me a quote for the labor and I told him I would let him know by early the next morning. He also spent 30 minutes on the phone with me giving me free advice about other plumbing issues I was having. I called about ten other plumbers and nearly all of them were more money and had extra fees involved. I ended up calling Jason back that evening and told him he could come by first thing in the morning and do the job. He showed up with his son and another plumber exactly at 8am as promised and got right to it. They finished the job which was a 75 gallon water heater swap in about four hours. Everything works perfectly, he charged me the exact quote from over the phone and left my garage much cleaner than when they started. I wouldnâ t hesitate to recommend them because I truly believe this family owned company is honest, professional and will do a great quality job. They truly stand out as honest professionals in a profession that is flooded with here today gone tomorrow type scammers that seem to be everywhere in Las Vegas."