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"He hired Tom Harrop to install kitchen cabinets and a heater under the kitchen sink, vinal flooring, plastering in a small area, add ceiling lighting and a shiplap ceiling. Once the work was done I asked Tom to do a walk through and he refused saying he stood behind his empoyees work. Here are the PROs and CONs. PROs: 1.) work was completed in a timely fashion 2) they did a beautiful job on the shiplap ceiling and lighting. CONs: 1) The brand new white cabinets had some nicks requiring paint touch up. 2) Terrible job on the floors! Uneven spots, lengths are uneven at the edges, gaps showing, no finish work. Terrible job!! 3) plastering looks like it wasn't even done! And there is some peeling of paint on the plaster job. Terrible job!!! 4) we were promised and paid for an under the kitchen sink heater which we never received. Called multiple times with no response. Lesson learned, will never use Tom Harrop again!!"

"Rick was very responsive at first and eager to get started on my bathroom remodel job for one of my apartments. He is commended for having to respond to quote request fast. I decided to give him a chance to do a good job before handing a bigger jobs for my other properties. Before the work started, I emphasized that the dust control and cleanup was very, very important to me. The job involved lots of demolition work inside the apartment - naturally, there will be lots of dust. The apartment is currently occupied and has lots of furniture, computers and audio equipment that I wanted to protect. I thought he and his workers were communicated this request. I even offered the use of dust control fan and Zip Wall to isolate the work area but he said he will be fine without them. Once the job started, I was away for one week to take care of my family. When I returned, I discovered that the door to the adjacent room was left open. That is my office with all the equipment and important papers. They left their construction material and equipment in this room. I was horrified that there are fine dust everywhere - on my printer, computer peripherals, furniture. I brought this issue up with Rick. Nothing happened. The worst part was that the job was declared done and I paid the service in full - They never returned to clean up and pickup the equipment. After almost a whole month, the supply and equipment is still there. I had to spend extra time cleaning up after their mess. Very unprofessional. Lessons learned. Do not pay the balance until all the cleaning is done and all the equipment removed. I expect the clean up and dust control to be a part of the job. I also repeatedly asked or professionally prepared invoices with vendor name and address, job details and the most important of all, the invoice number - all of these essential information is important to keep track of expenses for my projects. The SMS texts message and e-mail messages were not appropriate for this purpose. I explained to Rick that my CPA requires them many times. I even sent him a sample invoice and quote in Microsoft Word template - he never understood what I was asking. He is a nice guy, but not a good project manager or competent business person. The work was done, however, the work quality is fair to good - I had to go back and correct some sloppy work. Lacking attention to details and follow up bothered me. The biggest issues is the lack of clean up and keeping the worksite cleans so he and his crew gets an F. I do not think I will be hiring his company in my future projects."

"The work initially got delayed by weather (good old New England!), but I am very pleased with the results!"

"Avoid! Capital?s quote was significantly more than others but they stated it was due to ?quality? of work and reputation. Lies! The project (yard drainage, pavers) took months and is still a full mess! Attached are photos- I was gaslighted stating that I was ?impossible to please? and would ?never be happy?- judge the work for yourself! Project was over $40,000 and this is what they found acceptable! If you still choose them (?) then make sure an attorney reads anything you sign as every minuscule detail must be written or they will not take any responsibility! And read financing terms very carefully as they scroll through the contract speaking but the content does NOT match what they spew! Then the threats start demanding approval for the terrible, incomplete job. You?ll be ignored and ghosted once they get their money after placing in writing the modifications that will (not) occur!"

"Very professional and courteous. They did what they said they would do without any issues. The job was done in a timely manner and they left the job site clean when they were done. I would recommend them. "

"The guys dis a great job. We look forward to using them again."

"We have used them 3 times for different masonry projects and landscape needs. Each time they have been fairly priced and extremely professional in their communication. They also do an exceptional job. We will only use them in the future."

"I recommend this wonderful company without any hesitation. I first contacted Wood Trades LLC seeking a deck quote in September 2024, and John and Karin came out the very next day. From day one, John and Karin provided impeccable service. I cannot say enough wonderful things about their communication, transparency, honestly, and reliability. All current insurance/contractor licenses were provided up front, and any change in cost was documented through clear contracts. In addition, they patiently navigated me through a difficult permitting process from start to finish. Once the work was started, I had a gorgeous new deck in just over one week. I cannot thank this company enough for gaining, and more importantly, maintaining my trust through this project. I certainly look forward to working with Wood Trades again, and highly recommend their services to anyone seeking high quality results from a wonderful company. Exceeded expectations!"

"Trex deck replacement done timely & on budget. Excellent quality work."

"Very happy from start to finish. I had a very large deck dismantled and decks replaced. I just hired them againto complete a deck on different property."