Get matched with top major home repair pros (general contractors) in North Salem, IN

"We are seeking a complete refund of the deposit amounts we have already paid immediately (we paid them immediately upon signing the contract) and expect a refund just a quickly - Deposit amount totals: $3,993.06, plus the cost to replace the black aluminum fencing panels that was provided to them by us - Replacement Cost: $2,106 (see attached quote for exact items replacement costs). The work crew destroyed them by cutting into them (these should never have had to have been cut down at all. The panels are completely unusable now as they are no longer the correct length and the panel screws and brackets are completely missing which does not allow us to reinstall the existing panels. They destroyed our property (the supplied aluminum fencing panels, screws & brackets) during the install and it cannot be salvaged and will have to be repurchased. We have attached a breakdown of what the replacement items would cost to repurchase in order to correctly reinstall the fence. We just want our money back and any lost funds due to having to reorder items needed to complete the fence that we had already supplied. We do not want to work with them any further as we have no trust level that they will come in and complete the reinstall correctly. The last text with the owner indicated he was to come out the next day to discuss further with us how to resolve. That was on Monday, September 1, 2025, at 5:11pm. He never showed up and we have never heard back from him."

"At the beginning the work started well but by the end the quality of work especially the drywall was subpar. Tom is slow in getting a quote to you but does respond. Tom is very nice but his staff is not professional especially Dave. I thought with Tom being in business as long as he has would be able to provide in a professional manner quality work. It is not true. Tom asked if I wanted his guys to take up the carpet. I thought ok. However, they tore up to 10 inches of drywall off many of the walls. They attempted to repair them but the work was subpar. I thought they were winding up work so I contacted the painters. The painters came in. There was tension between the paint foreman and Tom's crew. They were squabbling like elementary children on the playground. (I am not happy with the painters either but this is a separate matter) The walls unfortunately got painted with the poor drywall job. The painter did provide a drywall person to repair the worse spots. There are still poor spots on the walls but I wanted Tom and his crew out of my space. Each of the respective parties were blaming each other. This behavior is so unprofessional. On Friday last week, Dave was yelling at me over errors I did in trying to improperly apply color to the walls so I could see what it looked like (I applied the paint way before any drywall began). Again, because of poor communication the painters just painted over the poor drywall job. I did agree to pay for it since it was my mistake that should have been brought to my attention long before it was even painted over. Dave did such a bad job that there were air bubbles in the drywall because he did not let it set before he painted over it. Tom did have his other guy fix it. It looks better but not perfect. I had Tom put two new toilets in the space. There is now a big gash in the brand new floor where the floor doe not meet the toilet. There was not even going to be an attempt on Tom's part to fix this. In my opinion, all of the unnecessary drywall could have been avoided by properly having his guys take up the carpet right to begin with. I paid over $8,000 for unnecessary drywall, If you only have Tom's crew do the bare minimum that you need done for your project, then you are in good shape but BEWARE of them doing anything extra as it will cost you!"

"We recently hired Ratcliff Design and Build for a major update to our home, and we couldn’t be more pleased with the results. Nathan and his crew installed three hidden support beams, replaced several windows, and added a beautiful French door—and they nailed every detail. From the very beginning, Nathan was clear, professional, and easy to work with. What really stood out was his attention to detail—nothing was rushed, and every cut, joint, and finish was done with real care. It’s rare to find a contractor who treats your home like it’s their own, but that’s exactly what we got. Even better, he stuck to the timeline and the quote he gave us. That kind of reliability is priceless when you’re in the middle of a renovation. If you’re looking for high-quality craftsmanship and someone you can truly trust to deliver, we highly recommend Nathan and the Ratcliff Design and Build team."

"These guys did a great job on my insurance claim I had when my car went through my dining room. The reframed the wall put the windows in and re-bricked my front of my house. They are friendly and polite Lina is very friendly even offered to get me meds or food for a migraine because my car was totalled and I had no way to the store. They always kept me informed when dealing with my insurance company. I would recommend them to all my family and friends. "

"Everything went, and the team was very professional and friendly. The work was completed in one day. They cleaned up all the mess."

"Brother Bear Service Co, provided me with the security and knowledge of what I was looking for on my remodeling. Their work turn out great and were able to work with my schedule as well as being on time everyday as well as their finishing touches. Any concerns I had after the remodeling was done and during the work . The final project is beautiful I am very happy specially when I felt it was safe living them in the house while I was doing errors . Thank you Brother Bear Services Co."

"Came on time Did an excellent job Very professional. So happy to have connected with John and his crew. "

"Our 2nd project with Centennial and again amazing results. Full guest bath renovation. Brent and his team are amazing. Trustworthy people with attention to detail! You'll never be disappointed with this crew!"

"We had an old two story home demolished. They brought in dirt to level the area. He worked hard to be sure we had the end result we had hoped for!"

"They were fantastic. Performed quality work. They were kind and took control of a major upheaval when we had water damage from bust pipe in our wall. Would highly recommend them."