
Serving North Salem, IN and surrounding areas
Approved
In business since 2011
Free estimates
Warranties offered
"We had an addition put onto our house last year. There were endless delays, the project took much longer than estimated, and the equipment brought in tore up the yard and driveway. When cutting into the house the wall to my daughters bedroom and the living room were punched through and suffered water damage, which they magnanimously painted the one wall to cover. The yard and driveway were never addressed because it “isn’t part of the contract”. Hence, the outlet pipe for the sump pump was simply run about ten feet straight out from the house, a foot above ground. Speaking of which, the sump pump is pretty much UNDER THE BEDROOM FLOOR. The final straw for me was when I requested plain ceramic light fixtures in the closet, and was given shoddy, overpriced plastic fixtures, with the excuse being that the ceramic ones weren’t available anywhere. I’m not going to say that I was lied to, but it took me all of a trip to Walmart to find them, and replace them myself. When I presented the contractor with the cheap lights, I got a guilt trip about how he was going to have to eat the cost of them. Pity. Shortly after construction, I had an unrelated plumbing problem and contacted the plumber we used, and Apex demanded a cut before I could get the work done. Said it’s how he keeps his guys “loyal”. I ended up paying an extra $80ish for precisely nothing. So here I am, some 14 months later and still finding little problems cropping up and fixing them at my expense as they do. I’m not happy, but based on previous interactions, I guess ‘happy’ just wasn’t covered in the contract. To be fair, the overall construction is satisfactory I suppose. It looks nice and doesn’t creak in the high wind that we get here. The roof and windows don’t leak and the floors are solid, but on the other hand the walls and floor are cold as **** in winter (work was completed in summer, so who knew), and the pipes and air ducts are poorly (see also: not) insulated, which I didn’t even think was a thing. Hence, the entire section is more or less an icebox after November. Apparently I didn’t know enough to protect myself in this situation. Hindsight being 20/20, I would not use this company again."


























