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"I hired Better Together Builders for a major home renovation and have paid over $130K toward the project. While some work was completed, my overall experience has been disappointing due to delays, unfinished tasks, and a lack of attention to detail. I am currently pursuing legal action against this company for their failure to fulfill contractual obligations and for the damages caused. Specific examples from my project: • Electrical work was left incomplete, requiring me to hire a licensed electrician at my own expense to finish it. • Several areas were installed without proper preparation, resulting in chipped slabs, misaligned cuts, unpatched drywall holes, and exposed wiring. • Communication and follow-up became inconsistent, and I often had to chase updates to keep the project moving. • Extended delays caused me to lose months of potential rental income, while I also had to pay for temporary housing. This review reflects my personal experience and is not intended to cause harm, but to inform others. If you decide to work with BTB, I strongly recommend documenting every stage of the project, inspecting work before releasing payments, and ensuring all contracted items are fully completed before signing off."

"Sean was fantastic. Not only did he help me create my Landscape vision but he walked me through the whole Process. He already knew all the HOA rules and guidelines. This was a no brainer in choosing him and Decoland to do my backyard. Anyone looking to do landscaping and/or any house remodeling should definitely look into using him. He’s already doing my other house right now. It’s coming out great."

"Francisco and his team were very professional and did great work! I called multiple landscapers and everyone but Francisco was late to the meetings. Francisco and his team were always on time, friendly and professional, not to mention they also did great work as well! I will be using them in the future for other landscaping needs! 10/10 - Thank you to him and his Team!"

"Just after half a year after they completed the job, the paint are peeling off. I have already contacted them , call them a lot of times (30 times for the past 4 mos ), but they did not respond. The problem was not resolved. It was a terrible job, terrible post sale customer service."

"It went very well, thanks to Nathen and his workers. They cleaned up the trash everyday when they finished the work. The work was done in the time frame they gave me with no hold ups at any point. I already recommended to s friend of mine."

"Our project manager, Cade McGee, set an inspiring standard with his remarkable blend of kindness and honesty throughout our journey. From day one to the grand finale, he approached our unique needs with genuine care, treating our home as if it were his own treasure. Each crew member arrived punctually, ready to embrace the day's adventures. Cade and his teams were always available to explain each step whenever we had questions. Their unwavering dedication to excellence transformed what could have been just another project into a seamless and truly enjoyable experience."

"I love this crew. Nick, Jake and a rotating cast of experts remodeled my bathroom, attic and did other smaller projects in my house. I work from home, so rapport and trust, while always important, were imperative to such a long scope. The kitchen turned out so well, we felt like we had a thought partner and someone who could think outside of the typical contractor box. It's opened our home up so much and was worth every penny and every extra day."

"Having hosted the HGTV program “My House is Your House”, we’ve worked with and vetted many cabinet builders across San Diego and Southern California. I cannot understate enough how much of a mistake it was to choose Mr Cabinet Care for our kitchen cabinets on an Encinitas project. We are extremely disappointed with our experience with Mr Cabinet Care. We arranged & purchased custom cabinet drawer fronts that were supposed to be high-quality, but they arrived with noticeable gaps. the gaps were problematic for two reasons: 1. for the drawers / doors that closed incorrectly and 2. for being prone to collecting food debris (and unable to clean or remove that debris). When I contacted the company about this clear defect (the food /gap error), they completely dismissed my concerns, blaming “care and maintenance” instead of acknowledging the poor workmanship. Even worse, they provided doctored photos in an attempt to shift the blame, falsely suggesting that residue such as gum or putty had been left on the drawers. Not only was this completely untrue—no such residue existed in any of the photos we originally provided, nor in any additional photos we took. Falsifying evidence to avoid responsibility is not just dishonest; it’s unethical and gives us even greater concern over other claims they’ve made in workmanship or materials. The operations manager even said “The material you selected, White Oak Select, is naturally prone to expansion and contraction due to environmental factors such as heat and humidity. Upon reviewing the photos taken by the technician, it appears that the issues you are experiencing are likely related to care and maintenance, rather than any manufacturing defect.” These were installed weeks prior to our notice, not years later, and during a cool weather season. To claim extreme weather (like heat & humidity) in San diego is laughable and outrageous. Under California law, products like these are covered by warranties ensuring they are fit for their intended purpose. These drawer fronts clearly do not meet that standard, yet the company refused to honor its obligations. Instead of standing behind their product, they chose to manipulate the situation to avoid accountability. Beware if you work with them and have future warranty issues, youre going to likely run into similar defenses and accusations. I would strongly caution anyone considering doing business with this company. If they are willing to misrepresent facts and dismiss valid concerns, I can only imagine how they handle other customer complaints. We regret this purchase for our client and would never recommend them to anyone looking for quality craftsmanship or honest customer service. We will not be using them for any future HGTV projects nor recommending them to other clients or customers"