Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Norway, IA

"I MUST give a shout out to the ENTIRE staff that I have come into contact with at MidAmerica Basement (Davenport, IA)!! From the welcome packet to the final product! Every person at MidAmerica Basement (Davenport, IA) has played a part at putting all of my concerns to rest. Even the ladies who answered my calls were the epitome of amazing customer service!! The crew working on the basement waterproofing project at my home were VERY professional- knowledgeable- polite-and welcoming. I was able to walk around and view from time to time without feeling intrusive. Every question was answered and explained throughly. Thank you Mr. â Seal the Dealâ Chris; Mr. â Satisfaction Guaranteedâ Sam; Mr. â Get er Doneâ Guy Mr. â Just Amazingâ Jason and Mr. â Always Amiable & Amusingâ Alex. I just want to say I TRULY appreciate you all!!! Everything I asked for was 100% DELIVERED! Keep up the amazing work!!"

"Great job on leveling foundation. But no one came back to fix our yard. They was supposed to come back and reseed the yard that was tore up. No one called or cane vack"

"Thrasher has been awesome to work with on my basement project."

"This is a great company to use in making a 141 year old basement waterproof. I look foreward to having a waterproo basemant. Craig was pleasant and went the extra mile to make the experience great."

"I am a very busy person, so I often get referrals from trusted people to save time. I personally know many happy customers who had work done by this company, so they were the only place I called when I needed my home's foundation repaired.  I knew it was going to be a huge job. In Nov 2014 they came out to look at our failing foundation walls and give us a quote for the work. One wall had been replaced in the 1980's and was fine. The other 3 walls were clay brick. Two of the walls had huge cracks and were falling down. They needed complete replacement. The other wall wasn't cracked and looked ok to me. They said it did not need to be replaced, but that it did need to be braced. This was not presented as "option" so much as a necessity for the home to have a solid foundation. The original quote for 2 new walls and one braced wall was about $36,000. We approved the quote and scheduled the work for the earliest time which was in about 3 months. All along the sales guy and other staff members were very professional and friendly. To prepare, we had to move our air conditioner, some fencing and a few other things to allow access for the crew.The week before work was to start a guy (not the salesman) came out to do a final inspection and make sure those things had been done. Much to our surprise, he told us that they could not brace the wall as they had originally recommended. I was told that they don't brace clay brick walls because it is not effective and the only option is to rebuild the wall. I was then put back in contact with the salesman to discuss the issue. He said it would be an extra $15,000 to do the work. This was not good news. Then he told me that the wall didn't really need replaced and so they could just replace the other walls and do nothing to the 3rd. I was confused. Three months ago he told me that the wall needed braced . A couple days ago the inspection guy said it should be replaced. Now I am being told it's fine?  His explanation was that the bracing option wasn't so much to fix the wall as it was to prevent a problem. I asked, why did the other guy say I need to replace the wall? His explanation was that clay brick is not the best foundation type and ideally should be replaced. However, the wall at this time is stable so I didn't need to replace it.  Then I asked; why was I told to brace a clay brick wall 3 months ago if that doesn't even work?   Basically, he said this was his mistake. He tried to make it right by getting the owner's involved and we had many discussions by phone. He made himself available at all times of day and was always professional and friendly. Unfortunately, I had lost my confidence in their recommendations. Did my wall need braced, replaced, or left alone? I ended up calling about 10 other basement companies to sort it out. All of the companies agreed that the walls would not be fixed by bracing them. They all agreed that the two cracked walls needed to be replaced. They all agreed that wall in question was currently stable and we could wait until it becomes a problem, but that it makes better sense to replace it now since we are already tearing out the other 2 walls. We agreed and went with another company who replaced all 3 walls for almost $19,000 less than the quote we got from Midwest. I don't think Midwest was out to get us or anything like that. I think there were some internal issues with communication that led to our problem. They were very professional and I think that if we had gone with them, the work would have been done right.  Although my experience was initially very frustrating, it forced me to get more than one opinion which I should have done from the start. Ultimately their mistake led to me saving a ton of money and getting the sturdy, dry foundation that my home needed. <br />"

"In 2017, the water table under our house increased. Our finished basement flooded. I contacted several places, most were unresponsive or had a big sales pitches but couldn't get to it for months. Then Absolutely Dry Basement and Waterproofing called back. They told me what needed to be done and I said go. They put in new drain tile throughout the basement and a sump pump. The price was reasonable. I waited for big rains before posting this review. We had several this year and my basement is absolutely dry. Outstanding company."

"I had a wonderful experience with MidAmerica Basement Systems & highly recommend them if your having any waterproofing needs. My project: I purchased my home 3.5 years ago & it started getting water in the basement last year after the outside drainage & tiling system put in my previous owners failed miserably. It would literally be full days of pumping water out of multiple locations in my basement. There were issues of moisture even with two dehumidifiers running & subfloors the crew took out & cleaned up after as well. Scheduling: They will schedule a ways out for appointments but only because it's a high demand working system. Others may be able to offer services quicker but there is likely a reason they are not busy. I got several bids in the time I waited for my MidAmerica Basement Systems appointment & encourage you to as well but definitely wait until after your appointment to make a decision. They were not the cheapest but had the best guarantee (100%), best working system, and a few things I've learned in my 20 years of homeownership is if you go cheap & need to redo it your typically spending more than if you did it right the first time & your home is not something to skimp on or take chances. MidAmerica Basement Systems will send you detailed emails as to what you can expect for each appointment. They will mail you a packet of information regarding different systems that work vs fail & throughly explain the dangers & hazards water/moisture in your home will cause. Our basement got so bad from the Derecho the only dry place was in our basement was the shower & my celing developed black mold quickly from the moisture. Not only did they offer a system to waterproof my basement but a whole house dehumidifier & air purifier which would have saved my ceiling if I had earlier. Sales: I had Justin A for sales & he was very thorough in listening to my problems & needs as well as took his time in explaining & showing me how they could fix my issues, how the system works, as well as answering all of my questions with detail & no hurry. He was absolutely great about changes I made in adding work later on (before my appointment) as well. He doesn't make it feel like a sales pitch, is not pushy at all, & really works to get you the most work in your budget (prep & finish work offered), as well as taking his time with you through the entire process. The office crew: The office staff was very polite & helpful. I mostly worked with Desiree S & Kim B who are extremely responsive in working with me. The Crew: My crew consisted of Brandon T, Sam G, & Ethan T who I highly recommend! These young men are the exact type you want on your project! They are polite, respectful, hard working, efficient, trust worthy & have a great work ethic! They not only got the job done in the time allotted but left my basement incredibly clean which I didn't expect. They thoroughly go over the work before & after as well as answer any questions you have along the way & explain in detail any changes if something isn't to plan before just doing something differently. They called before heading to my house as well which I thought was very courteous. I imagine they have a lot of great workers but anyone I know that I send their way, I'll have them ask for these men as the crew on their home. Overall: Overall I give them 5 stars & they earned it all the way. I will say it's winter so not when one typically gets water in their basement so I am unable to review how the system works fairly. I do, however, plan to leave another review after we get some lovely wet Iowa spring weather or melting of our snow mountains to test it out. I don't expect my review to change & feel confident in the upcoming months & years. Thank you MidAmerica Basement Systems!"

"We thought we needed foundation work. They not only told us that was incorrect. They directed us to a structural engineer who would be able to help us. No charge. Most appreciated."

"Quality work with a lifetime guarantee on no cracks and a dry basement. I originally had a problem with the way an employee explained the warranty to me. She indicated that it was void because I had not contacted the company within 30 of my brother's death. However, a spokesperson from the company today told me that that was incorrect information. They are restoring the lifetime warranty in my name at no charge. I am pleased with how they handled my complaint."

"10lb weight restriction. This was extremely frustrating since we were told they would come on Tues. Overall, once the gentlemen arrived all of them were pleasant and courteous. Work went smoothly and they finished in 4 days. The concrete finish work is poor. This was especially discouraging as he guy old me he doesn't normally do concrete work. It seemed as if som of he workers weren't as knowledgable about the product, since they didn't have answers for questions I had. The first night after it was finished, we had a large rainfall. The basement is dry and with the dehumidifier running, I no longer smell mold. We looked in he drain ports and noticed water running the opposite direction of he sumps. Regardless, the basement is dry and water stayed out! We're glad we did it as the end result is a dry basement. However, there were issues we weren't happy with as stated above. Maybe we're just being picky, but we should-it was a lot of hard-earned money."