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"Technician also corrected long standing problem with an original door jamb for the entry door"

"The work was generally competent, with exceptions mentioned below that remain unremedied. However, dealing with this company has been a very frustrating experience.We signed two successive contracts. The first contract was for some windows and for sliding glass and screen doors for a downstairs porch. The work was okay except that no latch was ever fitted for the receiver of the sliding screen door so it doesn't lock. The second contract was for screen and glass doors for an upstairs balcony. The sliding screen door apparently was installed defectively.But the biggest problem is that the waits for getting anything done with this company are interminable---months in fact. My emails are filled with rigamarole in the general nature of and quot;I thought you were going to be here on Tuesdayand quot; and and quot;I'm still waiting for X.and quot; After the first experience, I thought seriously about changing providers for the second contract, but the press of my business prevented me from getting bids, doing interviews, etc.When we started to use the screen door in the spring (although contracted for in early fall, it had not been installed till the dead of winter) we noticed the installation defect. On May 4 I asked that they send someone out to take a look. Nearly three months later after numerous exchanges, it has become clear that the company is unwilling to even examine the problem, and that I'll have to hire someone else to try to rectify it.Save yourself from ulcers and hire a more prompt company."

"Work was well done. Total final price was less than estimate. I have used before and was pleased with the quality of work then and this time."

"Excellent work. We purchased natural cherry cabinets in shaker style, with the panels made of solid wood rather than veneer. That is more difficult work, as each panel has to be constructed from several planks. Moreover, the clear finish would leave any flaws more visible. Simply put, the doors are beautiful--flawless in both construction and finish. They are similar in quality to custom cherry furniture we own."

"Koality was great. Original cedar siding gave out after 35 years. No amount of repair and repainting was going to work. Replaced with James Hardie cement board lap siding, rustic series by Woodtone. Very difficult product to install properly without scratching the factory two-tone paint job. As well replaced 15 of the legacy windows with Pella's. Lots of cuts and detail work in the install. Koality did a really nice job, and their attention to detail and craftsmanship was evident throughout. For reference, recently visited an "open-house" of semi-custom homes near me; the quality of materials and the install that Koality performed on my home was in my opinion far superior to that of these new semi-custom homes that are selling in the $750,000 - $1,000,000 range."

"SRT Doors did a GREAT job! Not only was the workmanship exceptional, but the customer service was too. I'll hire again when the time comes."

"It went ok. The price was very reasonable. They were very friendly."

"The bonus room, above the garage, was the coldest place in the house in winter, and the hottest in summer.   Air was coming in through the trim/baseboard, and the sub-floor itself was very cold in winter.  The goal Omni Services (OS) and I agreed to was to provide a year-round comfortable space.  As a consumer, I wanted the room to be "air tight" but OS could not guarantee that.
In preparation for the bonus room work, I removed the trim, carpet and pad for later re-use, and cut out (as best I could) some agreed-on 4x8 and 4x12 sections of the existing drywall, so we could see what was going on inside the walls and ceiling.  The scope-of-work document had Omni Services (OS) removing the sub-floor as well, to check out the insulation beneath it, but ultimately OS didn't deem that necessary, as they found a different way to add insulation. [So in hindsight I removed the carpet and pad unnecessarily.]
OS determined:
  a. the ceiling insulation was wrong for the space (R30 was crammed in, R19 should have been used)
  b. the roof above the bonus room (2x8 boards between the ceiling and the roof) had insufficient  ventilation
  c. there was insufficient insulation in the garage attic (adjacent to the bonus room) that was a continuation of the roof above the bonus room
 
What OS did for the ceiling:
  a. removed the R30 from most of the ceiling
  b. installed "proper vent"  (a way for air to flow between the lower and upper parts of the roof) where the R30 had been
  c. replaced the R30 (that was removed) with R19
  d. added some exterior ventilation (around the gutters and in the garage attic) to allow more air into the "proper vent"
  NOTE:  I had a roofing company install ridge-cap ventilation above the bonus room; OS's work was pointless without that
 
What OS did for the garage attic adjacent to the bonus room:
  a. install foam board insulation over the sloping area (continuation of the bonus room roof, into the attic)
  b. spray in more insulation
What OS did for the sub-floor:
  a. accessed the underside of the sub-floor from either the garage attic or the limited space between the bonus room walls and the ceiling (which continued downward into the garage attic)
  b. sprayed in more insulation
THE BAD: Once the drywall was replaced, taped, etc., and before the trim was put back on, there was still significant airflow into the room, where the drywall met the sub-floor.  I had not expected this, nor had OS.  I "fixed" this by using a combination of low-expanding foam from a can, leftover fiberglass insulation, and drywall mud.  Air was also coming in from the drywall holes cut for the electrical boxes, but styrofoam covers fixed that.
What OS did for the main attic stairs (accessible from the bonus room):
  a. manufactured a cover using leftover foam board and other materials
  b. installed the cover above the pull-down attic stairs
  c.  sprayed in more insulation in the attic, in the area around the new cover
What OS did for the doors:
After I removed the trim from the French doors, OS replaced one of the doors, which had warped.  I painted the door, then OS reinstalled the trim.
BOTTOM LINE:  We do not yet know whether the bonus-room goal was met.   We won't know until we have a string of really hot days, and another string of really cold days.


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"I love my new bathroom! Came up with a great design that works for my space, used high quality materials, and it only took a few days to complete. Beautiful work! I definitely recommend JJ Design!!"

"Joe has done an awesome job on 3 rental units to date. We'll definitely use him on our upcoming projects. He's always prompt and does exactly what he says he will do and more. I was very surprised that the units were left super clean. He's been a gem to work with. Would highly recommend him."