Get matched with top carpet installers in Oak Ridge, TN

"The people we dealt with, Office worker, sales rep, and the 2 bug guys, were helpful, friendly, and professional. I have a year contract with them and so far, I have been very pleased."

"It was the first time I used them. They were very friendly and very accommodating. They were very professional. They almost made me feel like I am a friend of theirs. I bought the hardwood floor from them but they did not install it and I wish they did."

"Wonderful! <br /> The product we selected from samples and we were pleased. The installers were perfect. Tile installation was Derrick and the carpet installers were brothers, Terry, Jerry and Billy. We could not have asked for a better crew. <br />"

"I needed a few areas cleaned and some traffic areas in other rooms cleaned as well as a stairway.  Carpet had been cleaned a couple of years ago and was still very clean except in these few areas.  Advanced had an Angie's List special and a schedule opening immediately as I needed it.  I negotiated to get the few traffic areas cleaned without cleaning the whole rooms and causing me to have an excessively large bill.  When technician arrived I discussed the areas with him to ensure the negotiation was reasonable.  He agreed and began work.  Very nice young man, friendly, and careful to put guards around corners so hose wouldn't damage my freshly painted walls, doors, and trim.  He immediately had problems with the brand new truck-mounted machine not generating the steam/hot water properly.  He called the owner who came right over and found a blown fuse.  A quick trip to the hardware store a mile away and they had everything working properly.  Did a great job except for one area where there were some small ground-in stains.  He had pre-treated these areas but the stains didn't come out and were visible the next day as the carpet dried.  I had some aerosol carpet cleaner that I sprayed and rubbed that got most of the stain out; followed up with dish detergent and scrubbing that got them out the rest of the way..  Gave a B mark for quality just because they didn't make a follow-up call to find out how things turned out.  Stuff happens, I would not mark down their score for their new equipment issues.  It didn't cause me any problem for additional time that day.  They called for support who immediately drove to my house and debugged and repaired the broken equipment.  Extra credit for going the extra mile to get my job done without needing to reschedule (which wold have been a problem). <br />"

"Our new carpet looks very nice. The salesperson at Carpet Headquarters did a great job of helping us pick out the perfect carpet for our home. The installers were on time and did everything wonderfully. There are no tracks or seams in the carpet and we wouldn't change anything about how Carpet Headquarters installed our carpet."

"Majestic carpets have been to my home twice now over the past two years. They have cleaned my carpets and furniture. It is always a pleasure to have them here. They do great work, last time was on short notice, and are affordable. I definitely look forward to using them next time I need to have the carpets done."

"He is excellent. I use him a couple of times in the year usually. He is prompt, on time and does a fantastic job. He moves my furniture and sets it up on the foam blocks to dry, so I never have any stains on my carpet from the wood furniture that may have stains that moisture would mess up the carpet or anything. He does a great job. I have been using him for 8 years. I really like this guy. I called him before one time when my pet made a dreadful mess. His schedule was full that day, but he came after he had all the other work and helped me with that mess; otherwise, it would have ruined that carpet, if it would have sat there for days or anything. I cleaned it up, but some things are just dreadful and it got to be attended as quickly as possible. He also uses the materials that are of the high quality."

"There were no dislikes. There were no issues. It was just a very nice experience. The gentleman that installed was on time. He stayed late to accomplish the project. Responsiveness and professionalism were very good."

"Exceptional job by John Newberry! Almost 40 years of experience and strong endorsements from previous customers from Angie's list were the determining factors to contract this professional. Very service oriented, friendly, professional, prompt. His level of service and expertise were next level! Always on time and worked on my carpet project as if it were his own house. Both John and Josh were terrific. I can't say enough great things about them and would most certainly recommend them to my family and friends. <br />"

"The installers did an excellent job. They moved out all of the furniture, removed the old carpet and pad, ran the sweeper several times on the new carpet and waited while I dust mopped the baseboards before returning all the furniture. I highly recommend the staff at Factory Carpet Warehouse."