Get matched with top in Oakboro, NC

"All went perfect with our kitchen remodel. All, with the exception of a Wellborn customer service issue. I would suggest another cabinet line, though our issue was handled superbly by Diane and Jeff. They were awesome and our kitchen is beautiful. We love our kitchen and Queen City Kitchens/Imported Stone."

"Did a great job and has good work ethics!"

"John and his crew came out on a Friday after coming out for an initial visit to confirm the issues we were having. I needed to have a septic tank extractor pump replaced. In the difficult process or removing this pump, John also had to arrange to have our septic tank pumped out. The pump was difficult to install because of its location, and then right after they installed it, the bearings went out (faulty brand new pump). John called the supply house and made them stay open late so we would have functional plumbing over the weekend. They drove out, got another pump and then had to install the pump again. We also had them replace a downstairs toilet for us. Overall, they were punctual, polite and worked hard to make sure we were happy. We plan on having them come back out in install two other toilets."

"I had such a great experience with Tore'! He arrived exactly on time, took the time to listen to my problem with the plumbing, and then asked several follow-up questions. When he got to work, he was diligent and kept me updated on what was happening. Tore' got the repair done,made suggestions on how to prevent issues in the future and recommended a new garbage disposal to replace our rusty old one. Oh! And he also had a milkbone for my dog! Great experience with a fantastic service provider. I highly recommend Tore'!"

"They did a couple of things. One was moving a bathtub drain. I was not all that pleased with it. The other thing was a couple of sinks. I guess I had installed the main part of the sink, and they were to go up underneath there and put in the U trap and all that stuff. I was kind of not all that pleased either. Now, on the second part, some of that stuff that had not been found out about until later. What I had noticed when he was putting in the stuff underneath, he had to take loose the p trap, and it goes into the wall. Well, he had used a tool to cut out part of the wall where it goes back in there, so he can get his pipe wrench to go around the nut and what that did was it left a wider hole. I didn't notice that until just a few months ago, really. A neighbor was downstairs which is where the half bath is. I had some folks there. They had the crawl space open, and I had the little cabinet door open underneath there and I saw the light. I said, where is that light coming from? Like I said, he put the tool and widened the hole and failed to cover it back up with something. With the original tool of the p trap devices that was on there, there's a silver cover over the hole that covers. He wanted to use his stuff. He widened the hole a little bit and he didn't cover it back up, he left a hole there. Therefore insects and whatever can get through it. I didn't go behind there and check. I had purchased a big deal; part of it was that. Then, I paid an additional sum also, which I thought was too high, but I let it go. I actually started to complain about it later because I was pretty upset about the choices. I only had one or two plumbers, but nobody's ever had a problem cleaning a slow drain. he claimed he was afraid to use a larger tool because it may do some damage. Nobody else said anything close to that. I said, I called a couple of plumbers before and it was like a two-second job, they just take that tool put a little pressure down there and it was done. So, he's trying to do it basically like I would do it by taking a plunger, taking the contraptions off and plunging it. Nobody has ever tried that before. After he had left, I did some work on it myself and I got it working better than he had. Overall, I wouldn't give him no more than a "C". On responsiveness, I mean when I called them; they came within a reasonable time. I would kind of be hesitant to use them again."

"Since Albert is a contractor and has the responsibility to clean up a job site...he did not complete the job as required.  In turn, I paid to have the debris removed for $157 and change.....Albert needs to remimburse me for the expense I incurred as a result of his failure to remove the debris as required by being a contractor.
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"They did an ok job. FYI, Granite is measured in linear feet, which I did not know. Be aware that all they do is granite! They disconnect your plumbing and you have to pay $250 for their plumber or find your own to reconnect your plumbing the next day. My molding was attached to my old counter top and came off with it along with some paint and they do not reapply new molding, patch, paint, repair etc so you will need a handyman/carpenter after they are done! Just be informed, ask questions before you pay. $1499 angies list deal plus $600 more bc my kitchen counters were 45 linear ft plus $225 plumber fee and more money for handyman fees to paint and reattach molding, haven't had it done yet... Look for a deal that offers 45ft and includes plumbing..."

"Excellent. Timely work and excellent communication."

"Responded quickly to request even after hours. Did not up charge due to short lead time. Fair price ! Communicated ETA and arrived as promised. Friendly and professional. Finally found a good plumber...will use again and advise HOA to recommend to neighborhood."

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Our water heater had been in the attic since the house was built, about 15 years.  We had started thinking it was time to replace it, before we had an incident that would require drywall and paint.  Scott, The Water Heater Experts owner, is GREAT!  He came out to assess our situation and advised me on the pros and cons of tankless water heating. We decided to replace our existing tank with a new one, rather than installing tankless. Scott pointed out the items in the attic that would need to be brought up to code and included that in the replacement estimate. The new heater is the same brand as our previous one (Rheem, 50 gal) with some new features that Scott took care to explain.  Scott and an assistant brought the new heater and removed the old one, which I thought would be a real trick to get it out of the attic but I honestly did not hear them remove it and didn't even know it was done.  They shut off the water, drained the tank and made the code adjustments and installation in about 2.5 hours. I was completely impressed by how they approached the project and cleaned up after themselves. Because water heaters are a once every 10-15 year purchase, companies like these rely on recommendations rather than repeat business (although Scott guarantees his installations and supports any problems.)  I can say I highly recommend Scott and the Water Heater Experts!

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