Get matched with top in Oakley, CA

"Very well, he came out last Friday, they were on time. Armin Rios was very thorough, very confident and very clean and he replaced the pipe. We hadn't asked for him to replace the pipe, but he said this pipe needs to be replaced he was very efficient. He installed a garbage disposal and a faucet."

"Overall they did NOT do what they were paid to do. 1) They were paid $25,000 to document and remove the contents and on numerous occasions they opened a drawer and took one picture, or they missed an area entirely. I would say about 30% of the contents were documented in this way. Their job was to document everything so we could file a comprehensive claim. I personally spent over 150 hours working on the contents inventory to make up for their shortcomings. 2) They were paid an additional $5,691.95 to clean some of the contents that could be salvaged. Numerous items, we can only document 14 of them, are missing from the cleaned contents totaling a value of over $7,000. WDR's response was oh we made a mistake and disposed of those items and you will be reimbursed by the insurance company for their value (of course depreciated) so no harm was done. Of course there is harm!! These items had not only material but sentimental value! We lost everything in my parents home of 50+ years and they just threw the things away. Very Very unprofessional. 3) In the boxes of items that were cleaned and returned we have found items that were never ours, how many people have they switched or lost items on??"

"Mega Power Electric is an excellent company to work with. Gary and his team are knowledgeable, honest, and will go out of their way to get the job done right. We installed panels and solar battery storage unit in our home and we're reaping the benefits of being clean and green."

"Mike showed up asap, scoped the job requirements, gave a written estimate that was accepted by insurance company, had team out next morning to roll up rug in bedroom, break through concrete floor, locate actual leak (~6" laterally from where professional had estimated it to be) and about 18" beneath floor surface, repaired pipe, pressurized system to check it, however repaired pipe leaked (crimping a fitting onto corroded pipe didn't work), then properly cleaned, sweated new piece of pipe into place, repressurized system, inspected new work to verify success, filled hole with sand, covered and leveled that with freshly mixed concrete. All was completed in 1 day. Kudos. Thanks, Mike! Your timely response was greatly appreciated! Mike's bid was higher than that of the leak detection company; however, Mike's company was far more responsive to our need for hot water and was there the next day. The lower bid came from a company that wanted us to wait 21 days(!) for them to repair it. Since we had an understanding insurance company, they were willing to pay the higher cost for our comfort and convenience. That's right! You read it correctly. An insurance company that looked beyond their bottom line to put our needs first."

"I have had problems with a leak in the master shower, for 24 years. Several plumbers have supposedly fixed the problem, to no avail. Finally a diagnosis. All American send a plumber that actually went up into the ceiling and found the problem; a failure of the home builder to place a water sealant/silicone between the shower and the tile, during installation, allowing the water to slowly leak into the wall and ceiling below.
Although they did not do the repairs, which required a shower installation company, I am absolutely thrilled that the problem appears to be solved. The diagnosis itself was worth its weight in gold.
In addition, the plumber that was sent, spent two hours at my home. There was no additional charge.

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"Three men were sent to get everything cleaned up in a day. They also arranged for the plumber to go and make the pipe repair the next morning so that my tenants were not inconvenienced for more than one day. They did a very good job cleaning and sanitizing the area."

"The service was good. They know what they are doing and they were organized."

"Fantastic. They were best. good with communication, gave options and clean too. Good experience"

"The service was fine, I wanted to cancel the order due to unprofessionalism on the phone, but when thy showed up they were great and they did a great job, the initial contact was sort of unprofessional or not friendly but eventually they came with uniforms on, and they were prompt and just did a great job on my sewer."

"They did come out and do the work. Its been a year since I had them out I know I spent more, I had them do more work. They actually clean out and did a couple of faucets for me and they ended up breaking a counter top. And they had quite a time getting it resolved. They didn't want to pay for the, they broke a sink that's what they broke. The bathroom had two matching sinks and they couldn't match the sink and they didn't want to pay for two of them, they just wanted to do one and put an un matching sink in there. So I ended up paying for one sink, they paid for another and then they installed the faucets but it was not a great experience with Benjamin Franklin Plumbing."