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"Very professional and helpful new installation"

"Also, added 1 lb. of refrigerant.  Installed 7 filters on two floors of house interior. "

"My heat pump which had been installed 2 years ago by FH Furr suddenly stopped working Sunday afternoon. With the heat warnings in effect, I knew I needed help, FAST! Blair arrived this morning abd diagnosed the issue and replaced the condensation pump. These new "smart" systems have more brains than some humans!! When the pump failed, it shut down the entire system. However, Blair had the old school know-how and work ethic to get my system back online and back to normal. I have seen a nice change in technicians in the last 2 years and am always pleased to have them come out and fix any issues I may have. Keep up the good work!!"

"We were so lucky to find Horizon services to fix our air conditioning. I called at 8 am and by 2 pm our conditioning was fixed. Excellent service and communication."

"Installation of new Trane replacement went well . Very satisfied with installers."

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"Jim and his assistant were very polite, prompt, & knowledgeable. While they were here, they agreed to do a faucet installation for an additional $100. There was a small issue with the faucet and they returned the next day to fix it."

"Also, added 1 lb. of refrigerant.  Installed 7 filters on two floors of house interior. "

"Continental's technicians were highly experienced, professional, considerate, respectful, hard working, and neat.  They arrived on-time when scheduled.  Allied's drilling and trenching crews were excellent also.  This was a big messy job that took about a week and we are very happy with the work that they did.  The owner of Continental, Frank Jackson, sold us the system.  He provided an extensive reference list that went back at least 15 years.  He was on-site for most of the job providing hands-on supervision of his technicians.  His technicians are so experienced that he didn't have to be there to supervise them.  Rather, I believe he was there to make sure that the job was finished on time because they are so busy.  Allied had an on-site supervisor at the start of the drilling process to finalize the location of the loop bores, but their drilling crew was highly experienced and needed no supervision.
Installing geothermal is a messy job.  The vertical bores and horizontal trenching for the ground loop makes a muddy mess.  The drillers from Allied were very respectful to the property, much more than I expected.  I expected that the drilling process would make "a mess and a half" but it only made a mess!  At the end of the job the ground was re-leveled and ready for seed, which has already popped and growing grass.  As one of the drillers said "the mess only takes grass seed to fix".
The HVAC technicians from Continental left the spaces where  they worked in "broom-clean" condition.  We had to do some "deep cleaning" afterwards, but this was completely reasonable.
We expressed our concerns about the job to the technicians before they started work because we do not know much about HVAC or geothermal.  They took the time to explain what they were going to do and how they were going to do it.  They kept us fully informed about their progress and included us in the decision making process when they had more than one way of running a pipe or duct.  They made us feel really comfortable and that we were getting a top-notch job.
While the cost for the system from Continental was a little bit higher than their competitors I think we got value for money.  In addition to the reference list we received during the sale process, we also know two families that used Continental in the recent past and they are very happy with the work that was performed.
We would use Continental again and would recommend them to others.
If you go with the option to integrate your hot water heater with the geothermal system (which is supposed to reduce the cost of the hot water that you use) I would reccommend that you bite the bullet and have a preheat tank installed at additional cost.  We didn't do that and in retrospect we should have based on some further reading that we did about how to get the most bang for the buck from geothermal.  It would be easy to install the preheat tank during a new construction project.  It would be harder to install the preheat tank during a replacement project (like ours was).
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"Used the all day deal to have a ceiling fan installed in the living room (including add power to the ceiling), several new outlets inside and outside as will as removal of old junction box and outlet from previous renovation. Mike did a great job getting everything on my To-Do list knocked off!!"