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"I’m back again to write another stellar review for GAC. Last year they replaced our HVAC system; this year we circled back and had them install a home generator. This was a long and drawn out process due to the various approvals needed from Montgomery County as well as coordination with Washington Gas (which ended up not just being a simple sign off but necessitating an additional, expensive upgrade to the gas line from the street to our home). Nevertheless, GAC did a fantastic job shepherding this process over the 6+ months of waiting on stakeholders, and they were also maximally accommodating to our family’s significant constraints on time and availability (due to health concerns related to a medically fragile family member). A special kudos to Sandy M, GAC’s master electrician, who took it on personally to ensure we were taken care of all throughout this process, going above and beyond with phone calls, text messages, personal visits, etc. on behalf of my family, I want to thank GAC and am giving top marks across the board for this effort which was complex , lengthy, and ultimately successful."

"I was referred to Grove by a family member after receiving estimates from two other companies. Garrett Grove arrived on time to provide an estimate. He was efficient, knowledgeable and unlike the other two companies, did not waste my time with a bunch of useless chatter. After reviewing my system, he was able to write up and print out an estimate on the spot. He went over the warranty and explained what all was included in the installation price. This process took approximately one hour. I went with the high efficiency system which vented to the outside of the house rather than up the chimney. After showing me what the outside venting would look like, I was not pleased with the appearance of the vents so Garrett showed me an alternative. Unlike the other sales people, Garrett was able to show me brochures with pictures and information of exactly what I was buying and online images so I knew precisely what I was getting. A down payment was made and a date established for installation. The team arrived on time and went about their job with little disruption to my household. I was kept informed of the progress and was told when I would lose water and/or heat while the installation was performed. I was consulted along the way as to where I wanted various pipes vented to the outside. The job took two days to complete. When the men were finished, they cleaned up the work site and showed me various points about the system, set up the thermostat and explained how it worked. While Grove's system was certainly not the least expensive, I am confident that I received a quality system and installation, and anticipate that I will continue to receive quality service in the future."

"I had a gas leak issue and it was later identified that leak was on the outside of my house and Washington gas company fixed it. In the meantime I had approached Michael Bonsby to come and check if there are any issues inside my house. The contractor showed up and said that there is no issue with the HVAC and the pipes that are connected to the HVAC. He was suggesting that if there is a leak in the pipes that are inside the drywall, I have to contact a plumber. I wish the contracting company advised me that I may need a plumber in case the leak is in the pipes inside the drywall."

"Excellent customer service. HVAC installers were great, showed up on time. Dave and Allen answered my many questions during the install. I Interviewed several local HVAC companies before deciding on Beltway. Highly recommend"

"Everything went great. The old hot water heater was removed and then the new hot water heater was installed where I requested it to be with all of the plumbing done in a neat professional manner. It was a pleasure working with Bamford plumbing and I have been very happy with the work they have done. I would highly recommend them to anyone.
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"Everything went well with McCarthy Services. Everyone was pleasant to work with. There was one glitch with the installation that wasn?t noticed righr away, but the installer returned promptly and solved the problem."

"I called Buric (on advice of friend/neighbor) when A/C wasn't working and I asked what to expect in their charges. The guy on the phone told me they charge a flat $95 (or $99?) for driving out here. So I asked if they charge by the hour or half hour. No, he said, by the job. He couldn't give me an estimate because he didn't know what was wrong. So, a technician came out and diagnosed my unit (which blew air but didn't get cold) as old & dead and needing replacement. So, in my mind, there was really there was no job outside of replacement. In their mind, they did a job by taking 10 minutes to look at the unit and tell me there was nothing to be done for it. So, instead of charging me $99 for coming out, they charged me $230 for coming out AND telling me the unit couldn't be fixed. That irritated me. Then I asked for a bid for new system. The guy went out and talked on the phone to his boss and come back with a written bid. I later compared it with my second bid from another co. Buric's bid was higher than the company I selected, but not enough to sway me if I had liked their way of doing business. However, the previous (over)charge, which was not explained by the guy I spoke to when I first called, left such a bad taste in my mouth I couldn't go with them. So that extra $130 they made cost them around $5000. I hope it was worth it to them. BTW, if I had gone with them, they would have subtracted the $230 from the bid, but I just couldn't get past it. So, I am not saying anything about the quality of their work--it may be just fine, but I don't like the way they did business."

"Sam and Chad did a wonderful job clearing the tub drain, installing new faucets in the bathrooms, installing a new shower head, and other projects. They double checked their work and answered any questions I had. While they need to come back next week to do a small part of the whole project, they were honest about what piece of equipment they thought would work, but would not. They were efficient, professional, and pleasant to be around. They made my day."

"Carlos was great, he explained everything in terms I could understand! I had to have another company come out last year because A/C went out, they were ok. I will always come back to McCrea! McCrea has been the company that my family has been with for at least 30 years!"

"Alan came on time and thoroughly evaluated my home's HVAC and duct system. He agreed that the duct work that I wanted done would likely solve the issue with my system and home. He was much more thorough that he could have been to satisfy my needs. I already had a quote for a much higher amount from Supreme Service Today who has been servicing my home for about three years. Suspecting that Supreme Service Today's quote was very high, I turned to Angi to get competitive bids. Since I had a bid at a much more reasonable price from Alan at One Hour Heating and Air, I contacted Supreme Service Today and asked for a price match. They were willing to match the much lower price from One Hour Heating and Air, so I gave the business to the HVAC contractor that I've been working with for a few years. Good deal! (: Soon I may break my ongoing contract with Supreme Service and come to One Hour Heating and Air !! :)"