Get matched with top window repair pros in Ogden, UT

"I saw an average high window review when I selected them but should have looked at all the available reviews out there. Should have checked google reviews. I regret that I didn't check closely. It took more than 1 year to finish 7 windows. project $14,200, and for that price I would expect perfect/flawless completion. it took 4 months or so from when we signed contract and paid downpayment before the first 6 windows were completed, but the 7th was broken in shipment. rather than expediting this order, we waited till it was september again to finally get it. but the other part of our ticket involved the screens for our sliding windws. The molding that goes between these windows was missing on one of the windows, and the one they provided for our other is whilte. They pressured me to pay the rest of the outstanding balance today so I did. and have no recourse except to write these reviews to get it resolved. They don't care about their customers I'd be willing to change my value if/when they make my order right. I have photos. I don't see anythihng so far in the review process to post my photos."

"Did not start yet will be in November "

"Really helpful during the process and their installation team is professional and on time."

"I would like to preface this review with two things: 1. 5 star offers a discount on their work if you leave a good review, be weary of what you read on here. 2. We have had this company complete both a kitchen and a bath remodel. The issues I will bring up were consistent with both of these jobs. During both of our remodels, the biggest complaints I had were communication and quality. Two big components that a company should really pride themselves on if they cared about their customer base. Communication for our projects failed at almost every step of the way. The conversations had between us and the salesman were great, and then almost every single interaction that was not only had between us and the company but the company within themselves was comically poor. Some examples include: 1. Being told we would have a project manager come to our house prior to the project to check out our attic for structural questions (no one ever came before they started knocking down walls) 2. There were days workers would show up when we didn't know they were coming and not show up on days we were told they were supposed to be there. Not to mention the tile workers who had their truck parked outside our house from 8-5 but stayed in there late and left early to smoke. 3. Several unanswered/not returned calls and texts from the project managers. The only time the office reached out to tell us about something? When the bill was "due" even though our project wasn't complete yet. 4. Our salesman saying a project would take 3 weeks when in reality, it's been 3.5 months and there are still issues. 5. Anytime we asked the current workers what the plan was for the next day or really anything, they NEVER knew. They didn't know who was going to be working, they didn't know when, and they didn't know on what. 6. Several of the workers telling us point blank that their fellow workers screwed up and did things wrong. Good thing we caught it I guess? 7. Tile was about to be installed until I noticed it was not the right time, and the workers had no idea and they didn't know what tile they were actually supposed to put down or in what pattern. Then tile had to be ordered, delaying us even further. 8. The list goes on and on. It's as though no one in the company ever talks to each other, or their customer, and we're left trying to put the pieces together. Secondly, their quality of work is not worth what you pay, not even close. There has not been a single thing that they've done that we haven't had to ask them to fix or redo. This adds time to the project, financial strain on us as customers, and not to mention the stress of constantly acting as a project manager. We have had MAJOR things need to be redone (I'm talking walls needing to be taken apart and rebuilt, cabinet and ceiling painting, relocating outlets, and an ENTIRE SHOWER FLOOR), as well as other things (paint chipped walls, bad putty jobs, grout crumbling, paint splattered inside and outside the house and on and on) and all of it was because no one from their team cares enough to do it right the first time. The pictures I will include show *finished* products that they think are appropriate to leave as a job well done. Not only that, but just this last time when pointing out that the glass they had "special ordered" was actually measured wrong and therefore our shower door is crooked, I was told that my "OCD will just have to live with it." This company is not worth your time or effort. I would never recommend them to anyone."

"Britt replaced both my front and back doors. Plus, he added a storm door to the front. Britt was wonderful! He explained everything perfectly so that I was able to understand the entire process. He stayed in contact with me with updates about when the doors were ordered, arrived, and worked with my schedule for the install. The doors are perfect! He knows his stuff. I just hired him to install windows! I have no doubt the windows will be amazing! He pays close attention to the details. "

"I first called in late June, got a quote, and completed the paperwork the same day. It took a while for someone to come measure, but when he did, he was polite and efficient. After that, communication was poor?I had to call for updates multiple times, and when I was told I would get a call back, it never happened. My install was scheduled for August 1st. I took time off work and waited during the scheduled window (9:30?10:30), but no one showed up. When I called, I was told the scheduler was out sick and the crew had a flat tire. I?m not sure when or if I would have been notified if I hadn?t called. They asked to reschedule for the next morning, but again showed up late, at 10:20, and the crew seemed unfamiliar with my job. They called the day after, couldn't answer my question about when the check would be cashed, and AGAIN did not call back as promised. Unprofessional and bad communication all around."

"I had a great experience with these guys. Courteous, professional, and timely work at a very affordable price. Their insulation install has cooled my home and increased its efficiency. They also do free quotes! Highly recommended!"

"It was great working with Vantage Point Roofing! The price was very fair. Rob was responsive and went above and beyond to fixing the items on my roof. I will definitely hire them when I need a new roof or any more work done on my existing roof."