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"I was contacted and promptly scheduled for a garbage disposal replacement. The pros contacted me the day before to remind me of my appointment time and contacted me again 30 mins prior to arrival to let me know they were on time as planned. The pro arrived and was courteous and professional. They followed COVID protocol and handled the job efficiently. I’m working from right now so I needed the pro to execute the work while taking care to make as little noise as possible. The pro was AWESOME! Payment was easy and just like that the pro completed the work, cleaned up behind himself and left me happy and satisfied!"

"Everything seemed fine at first and the estimate was priced low to get the job apparently. Andy was nice and cordial and seemed trustworthy. His crew showed up early ready to work but unfortunately, they all looked like illegals and only one of three spoke English. They broke the entire concrete corner off the steps to the porch and the railing and then balanced it back in place and then pretended nothing happened, the wrought iron got damaged in a couple other places as well. The original estimate was for $1,400.00 at the end of the day Andy showed back up and hit me up for an additional $ 994.94 without any warning about the price going up in advance. So, they did get the job done but it certainly was not perfection, and the original estimate was more in line with their skill level and quality of their work, I was irritated about the massive price increase and finding the broken things after they were gone. "

"First, let me state that I believe Burnett to be a good company. When the right crews are doing the work, I believe their finished product to be satisfying to the customer. I do not like writing a review that is unsatisfactory and I am normally very easy to please as a customer. I was apprehensive in who to choose for installing siding on my home. I gave it a lot of thought and decided to go with Burnett due to positive reviews. I knew I was going to be spending more money to go with Burnett but it was important for me to have the assurance of quality work performed. On the third day of the installation, I found out on my own investigating that the installers put in my vented soffit over my existing wood without opening up any holes to vent to the attic. When I asked the installer what they do to vent the air, he told me “we cut out holes in the wood.” I then asked him why he didn't do that on my home. He said nothing. At this point, I contacted the sales manager I had been working with. I told him that I had issues with the siding installation. He was unfortunately ill so he could not assist. However, he did say he would refer this matter to another employee. I waited over 24 hours and received no contact from Burnett. Meanwhile, the questionable installation was still being performed. I then contacted Burnett again and finally received correspondence back. I was told they would remove the first crew and bring in a second. The sales manager apologized for being out of work and mentioned that he would have been on site several times to check their work and speak with me. The second crew was like night and day. They were very professional, quick in their work all the meanwhile maintaining quality. They took off the fascia of other parts of the house and vented the attic in which the first crew did not do. After they were finished, the gutter install was scheduled. This third crew was fantastic and friendly and did a great job. My main issue outside of the first crew, was a communication deficit on the part of Burnett. Although I understood that the sales manager was ill for a while, I never received another phone call from the sales manager ever again. The last time we spoke, was when he told me he was getting another crew to my home. He could have called me while the second crew was on site and asked if the install was any better. I had to make all the efforts to have any semblance of communication. The only contact I had was with the on site crews. Clean-up issues were really never my concern as I realize you will find pieces from the installation scattered around your home no matter what the effort. However, I had to spend about 3 hours picking up large pieces of old guttering, large cardboard boxes, many cigarette butts and a large amount of fragmented aluminum trim. I shouldn't have had to make such an effort to get communication from Burnett to address installation concerns. I also did not see any managers stop by during the installation process. Hopefully, my install was not what is typical from Burnett and I would say that if anyone goes with them, the odds are good you will be satisfied with hiring them, just as long as they solve their communication problems during the installation as well as after. I had planned on them coming out to do some exterior doors, but after this job I will not go with them again."

"Very easy to work with and has extraordinary service!"

"He showed up quickly and was very helpful"

"GREAT! I would highly recommend. Thank you"

"It went very well and I would use them again!"

"Jacob was a very nice guy and didn’t pressure me into anything. He educated me on the process and showed me a good window. I am very happy with the project."

"Excellent professional best price and very personable!"

"Overshot expectations by a substantial margin. Had a couple of pictures taken of a few soffit panels I needed repaired, he identified more and repaired those as well in heights that I’m far too scared-o-heights to get to myself. Landon and assistant were onsite and wrapping up in the noted timeframe, kept in contact before and during service. Will most likely be using Lando Werx for exterior repairs in the near future if he is available. 5/5 only because 6/5 + isn’t available on this platform."