Get matched with top lightning protection installers or repairers in Orem, UT

"Everyone I talked to was professional and courteous. They were clear about how the quote and they were timely and efficient for installing my two ceiling fans!"

"I was debating between changing my one star to a two star. I went with two star because Sego fixed their mistake but I am still very disappointed. When our house was finished in spring 2020 apparently a valve for the refrigerant on our AC was not tightened sufficiently. And I get that mistakes happen so I’m not too upset about it. However, it caused refrigerant that should have lasted around 20 years to leak out in 2.5 which resulted in our AC failing on a night this month with record heat. By the time we were ready to our our baby to sleep it was almost 90 degrees in his room so we did what any parent would do and called an after hours HVAC company to come and help us make it through the night. Sego doesn’t offer 24 hour service so it was the only choice we had. They came and told us that leaky refrigerant was the problem and they would help fill it up and replace our now burned out capacitor to help us until Sego could. It cost us $500 out of pocket. The next morning we called Sego right when they opened and they had their HVAC guy come and take a look and he eventually came to the same conclusion that a valve was too loose resulting in a refrigerant leak. They said it was “on the house” because it appeared to happen during the construction of our home. They made a big deal about how they take care of their customers and wanted to make it right even when the 1 year warranty was up on our home. They went on about how considerate it was and how they care about making their customers happy. That’s where I have to disagree. During all this, I left a review on their Google page stating what happened and my ultimate disappointment that this went unnoticed when QC should have caught that on installation. I was called by their VP Spencer Corbridge asking me to take my review down (very weird and unprofessional in my opinion). He said they felt like they had done their part and would appreciate a higher review. I expressed I would be happy to, if they refunded us the $500 that we had to pay out of pocket. He said he wouldn’t do that because we went through a different tradesman than them. I asked what he would have had us do considering they were closed and our house was in a now non- livable condition especially for a baby. He gave me the run around and just said how Sego did more than should have been expected because our house was no longer under warranty. How were we supposed to know something was leaking until a problem presented itself? Did they expect us to sleep in a 90 degree house? Sego doesn’t care about their customers or taking care of people who trust them to partner with them in making such a big investment and building a home with them. They only care about saving face and keeping an extra dime in their pocket. DO NOT BUILD WITH SEGO if you want to feel taken care of and respected. National more reputable home building companies do far more for the customers and will do what it takes to make things right. Sego does not."

"Fantastic experience. I had to go to work and so I left tape on the light that had to be fixed, and the pro fixed it quickly while nobody was home, then without me asking, he proceeded to put anti-corrosion grease on all of the lights on that side of the house to prevent them from having similar issues. I wish I had more things for them to do. "

"YES HVAC scammed me out of $2,500. When I had my furnace & air conditioner replaced last year, YES failed to mention that Carrier (both my heater & AC were Carrier brands) was running a promotion that if you replaced both a furnace & an AC system with Carrier products, they would give you a cash rebate of $2,500. YES HVAC simply did not inform me of the company rebate program; instead, they just took the money from me without my knowledge. I eventually found out about the rebate later when I replaced the second full system in our house. Obviously I went with another more transparent/honest company the second go around. When I discussed the situation with YES management (even providing them with the written proof from Carrier Company of the rebate program), I still have heard nothing further from YES. My suggestion is to go with the competition rather than YES HVAC; it cost me a $2,500 rebate, what will they scam you out of?"

"I hired Scott on August 17, 2018 to do some minor electrical, plumbing and some sheet rock repair in preparation for some kitchen cabinets being installed. I made it clear that the time to complete the project was very important because the cabinets had already been purchased and were waiting at Lowes for installation. He assured me that he could complete the job in just a few days and asked for a deposit of $300.00 to start. I wrote the check and asked him to start asap. (the check was cashed that same afternoon). He said he would like to get an early start, and we agreed that he would be at my house the next morning at 8:00am (the whole household had to get up early to accommodate this schedule) He never showed up until about 9:15 am. He said he had to take his daughter to work. He only worked until 10:15 am and then had to leave for the day. He said that he could not return until Tuesday morning because he had prior commitments. I texted him Monday night just to make sure he would be there on Tuesday. He indicated that he would be there at 8:30 am. He showed up at 9:15 am and worked for about 45 mins and left. He told me that he had to take one of his children to the Instacare. And then he had to go to Park City for something and asked if he could stop by on his way back around 9pm, just to go over what I wanted. (I had already giving him plans for the whole job). At 9pm he texted me and said something came up in Park City and he was just leaving. He still had to pick up his wife in Salt Lake City and then he would be at my house. That was at least 1 ½ hours of travel time. I told him it would be too late. He promised he would have the whole day Wednesday and would be at my house by 10am. He texted me on Wednesday at noon and said he was on his way. I called him at 1:30 wondering where he was AGAIN and left a message (he never answers his phone). He texted back again saying he was on his way. He got to my house about 2:00 and finally worked for a few hours (till 5:30). He texted me at 2:00 saying he was up at the University and was on his way to me. An hour later he texted again saying his car was over heating…… got to my house at almost 5pm. I sent him away. I guess he gets to keep the $300 dollars I gave him….. He had worked a total of maybe 5-6 hours. (Only really did about 1 ½ hours’ worth of work). My son had to redo most of what he did because it was not done right. By this time my son had taken the 1 ½ days off and had finished the whole project."