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"Updated 05-06-2021 I am very pleased to update my review and post a 5 star rating for Plumber of Tucson. My original review was answered within moments of posting and arrangements were made to correct my concerns that same afternoon. This is exemplary customer service. Original Post I had Plumber of Tucson install a new Navien tankless water heater and remove the old water heater. The work done, the equipment and materials supplied all seemed to be excellent. I would like to give this project a 5 Star rating but there are a couple of things that need to be pointed out. First the gas line and one of the ports used for flushing the system are poorly placed. The way the installer made the connections leaves me with the dubious chore of having to disconnect the gas line in order to flush the system. I really don’t like this idea at all and I think it shows lazy work when a 90 would have remedied this problem. Secondly, the water pipes supplying the unit are of good copper material and use a compression type fitting I’m unfamiliar with but believe to be most adequate. The routing for this plumbing leaves a lot to be desired from an esthetics point of view. Instead of following the wall they were just routed at an odd angle across the gap between one wall and another where the unit is mounted. Difficult to explain, I wish I could attach a picture. Again, to me, this speaks of lazy work. In short, if you have Plumber of Tucson do work for you I believe you will be pleased with the quality of materials and the friendliness of the people you will deal with. Just don’t leave them unattended or you may be greeted with some strange installation choices. A 3 star rating is being raised to a 4 based on the willingness of Don Paz to accommodate my scheduling and budget needs for this project. Now, however, I have to decide if I want to battle this out or just hire another outfit to fix the odd choices the installer made."

"This is in a Park Model that has a much smaller water heater. Pioneer installed a MUCH better unit, slightly larger, and installed heavier duty connections to the unit. They had to slightly modify the opening where the water heater fits - no problem at all. They did an excellent job and will definitely use them again, as needed."

"Eddie did an excellent and thorough job of replacing our failed water heater and repairing the water damage to the floor of the compartment. Very knowledgeable and professional and did exceptional work on making g the install cleaner that the previous water heater replacement done by Cummings Plumbing."

"I was shopping around for a whole house water softener/filtration system. My schedule was pretty hectic, but Erik came out in the late afternoon/early evening the first day I had available to discuss the options. He provided information on multiple options and manufacturers, ensuring all of my questions were answered. In the end, a competitor had a slightly better price, slightly better financing options, slightly better warranty, and included a case of filters. I will definitely keep Ram in mind for future plumbing needs."

"Brandon was very professional and Angel and Justin did an excellent job to install my mini split. Top notch experience."

"We had a water heater flood In the middle of our home we called plumber kings They had a fast response quickly got to my home and got the water turned off Then they gave me estimates to replace my water heater when they were done the work looks so amazing and they got it done within a timely mannerI am very impressed with the fast response And the workmanship The technician Chris It's very kind and very knowledgeable he was very clean He explained everything to me thoroughly I will definitely recommend them And they have earned a lifetime client with Me. AMAZING SERVICE"

"Robert came out first thing this morning and fixed my leaking main water pipe. It only took a few minutes and it isn't leaking anymore."

"Sal and his son Joe were very conscientious in the way they performed their work. The main issue was replacing a water heater and this was done very well. They also did some faucet and supply line cutoff replacements and one did turn out to be difficult and required rework. They did this with no complaint and got it corrected quickly. They explained things accurately and let us know what will happen each step of the way before it happened."

"Will's All Pro had great reviews on Home Advisor. No hidden costs or other surprises. Everything was discussed and explained before I decided to have them do the replacement of our water heater. I was not rushed into a decision with "only today special prices". I did get two lower bids(not very much lower)from not as well known sorces. Others were about the same. As l have learned in the past ,"you get what you pay for". The work and cleanup was done exactly and as quickly as discussed. Very polite and professional service technicians and customer service reps. I will use Will's All Pro in the future and recommend them to others."

"I had a kitchen leak and needed my faucet replaced but I needed to save as much money as possible. Leo had no issues with me buying my own faucet for him to replace and simply charged me labor! I appreciate it so much and was able to stay under $200 within my budget."