
Serving Ottumwa, IA and surrounding areas
In business since 1996
Emergency services offered
Credit card accepted
"Raymond came and asked what my issues were with the computer, listened to all my complaints. I explained about needing one virus software for work (encryption) and one for my computer's needs. He began by checking all the usual sites of issues, ran a virus scan product or two and determined that my issues were not viral related (yeah) but mostly overloaded with add-ons from several companies/sites.
Those got cleared out/removed, he made my home page much more user friendly for me, and explained tons of questions that I had about 'why this, why that, how this, etc.' He made sure that at start-up, the computer wasn't bogged down, and by then there was already a big improvement. He changed my search engine from one that had been installed when I bought it but didn't know enough to change it. I now know how to use either of the browser options.
He found documents that I knew were "in the cloud storage' but couldn't find (yes, I know, I'm one of those who wonders which cloud my stuff is in). Raymond also set up my external hard drive so I could have yet another document storage location (to be really safe--especially since I still don't trust that cloud).
So now, instead of a computer that froze every few minutes I have a computer that is working well and I can concentrate on typing my end-of-term paper and not worrying that the computer will shut down.
Raymond was here about 90-105 minutes and the fee was very reasonable-- money well spent for what I got in return.
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