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"I am writing to formally express my deep dissatisfaction with the recent retaining wall replacement project completed by John Krause Construction (JKC) at my property. After reading positive reviews and receiving an estimate that, although over my budget, seemed reasonable for the work involved, I made the decision to hire JKC. Unfortunately, this has proven to be a significant mistake, and I am left extremely disappointed with both the quality of work and the overall experience. Here are the main issues I encountered: 1. Unprofessional Behavior: The crew exhibited unacceptable behavior while working on my property. Not only did I witness them disposing of bodily fluids on-site, but they were also disrespectful and dismissive. when I raised concerns no response was received. I now smell urine when entering and exiting my garage. 2. Unresponsive Ownership: I have attempted to reach out to the owner multiple times to address these concerns and resolve the issues, but my messages have been met with silence. This lack of communication is incredibly frustrating and has only added to my disappointment. The owner refused to speak on the phone since the owner was made aware of the call being recorded. 3. Property Damage: During the construction process, my property was left damaged in multiple areas. This included e.g., landscaping destruction, equipment damage. Personal crew members vehicles being driven through my yard leaving deep tire marks damage. 4. Subpar Quality of Work: Despite the high cost of the project, the final result does not meet the standards outlined in the estimate or contract. No proper grading was completed. Every time it rains pools of water sits in front and behind the wall. The response received was. “we have passed all inspections.  There will be some water pooling while it is settling still. Plus the fact of the hard rain today, it will happen.” The wall has been completed for 2 months. Given the extensive problems, stress and anxiety I have faced. I do not recommend John Krause Construction."

"Exceptional Service & Quality Work! I recently hired American Eagle Building & Design, LLC to help rearrange a few areas in my day spa (Jacqueline Morgan Day Spa) and create two new treatment areas in Solomons Island, MD. From the very beginning, their communication was outstanding. They listened carefully to everything I asked for and remembered every detail throughout the project. Their attention to detail was truly impressive—every aspect of the job was done with precision and care. They stayed true to their original estimate, which was incredibly detailed and transparent, with no unexpected costs. The team was also very easy to talk to, making the entire process smooth and stress-free. What really stood out was their cleanliness and professionalism. At the end of each day, they left the space spotless, which was so important for my business. If you’re looking for a reliable, skilled, and professional construction team, I highly recommend American Eagle Building & Design, LLC. I couldn’t be happier with the results!"

"Very satisfied with the replacement and repair of the rotted wood on the porch columns. The work was done professionally and the finished result matched the original structure."

"2 of 997 Urgent: Project Management Issues & Pending Renovation Work We are experiencing significant project management issues that have caused unnecessary delays and frustration.Their quality of work is good but project management sucks big time,. We started our bathroom rennovations on Nov 29th 2024 the project wsda supposed to be completed in 5 weeks now it is almost 2 months and the master bathroom still needs to begin constreuction. We have had 3 project managers so far. However, despite multiple follow-ups over the past week via our text messaging group and several calls, we have yet to receive any updates on a variety of outstanding work in the loft and guest bathroom that need to be done. This lack of communication and progress is unacceptable. While we understand that Elkay is taking a break, the responsibility for keeping us informed and ensuring the project stays on track should not be neglected. We are not getting proper updates about stataus of several pending issues and we feel like we are being passed around without any clear resolution or accountability. The most pressing concern is the arrival of the bathtub, as all further work on the master bathroom is stalled until it arrives."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Took advantage of my elderly Dad (disabled combat vet, thirty years as a Firefighter EMT). Shingles literally falling off within weeks. Research says they should be fastened with six nails, and the stuff falling off has zero (0) fasteners of any kind. After weeks of not hearing back from the project manager, Gary Peeples, taking social media got my dad I touch with someone named Jared who claimed to be the owner and acknowledged that this was the worst job he'd ever seen. This "owner" has since stopped returning phone calls and is not honoring any of the commitments he made to address the issues. Do yourself a favor and find a reputable roofing Update Day 2- Spoke to someone named Martrez at the office. Asked me a million qualifying questions and refused to let me speak to anyone that might be able to help. He claimed that the Operations Dept was working hard to get someone out to inspect the work, even though Jared Arminger the "CEO" was already out two weeks ago, declared the whole thing a disaster and has been dodging calls and taking zero ownership of his work or his company since. We'll see if Jared or Sara from "Operations" call anyone tomorrow, as Martrez, promised. Almost felt bad for Martrez- you can tell he's covering for these guys all the time by how scripted and canned all of his responses and questions were. Next update tomorrow."