Get matched with top tankless water heater repair pros in Oxford, CT

"They were very fast to respond to my call and were able to send someone within two hours. The replacement of the hot water heater went well. For the water pipes they use copper crimp fittings instead of soldering so it will be interesting to see how that holds up over the years. My only concern is how they ran the gas line. They use Gastite CSST which is fine, but the CSST is run so it goes downward then back up and then downward again before it enters black pipe that has a moisture trap. It seems to me that if there is any moisture it will end up in the CSST instead of the trap. In addition, there is a pretty good bend in the CSST right before it goes into the trap section. Also, Teflon tape was used on the all the joints instead of joint compound. I think I will get someone from a different company to come in and take a look at it."

"We decided not to go tankless but E&R did a great job installing a new 50 gal Rheem heater. Very quick and clean install. I will use them again in the future."

Local owner-operated business specializing in plumbing and heating. Owner has been in the plumbing field for 20 years. We pride ourselves in good communication, competitive pricing and professional service from start to finish.

"They were available on a Sunday to fix my water heater and even came earlier than promised. Tony is a great tech - felt very comfortable with him."

"Extremely helpful and professional. Made sure my warranty on water heater was covered. Did a great job!"

"They were very professional, showed up time. They did a great job and were very fast--did it in a timely manner. I have hot water now, so I am very happy."

At Heritage Heating & Air, comfort isn’t just what we deliver—it’s who we are. For nearly a century, our family has provided dependable, high-quality heating and cooling solutions. Now in our fourth generation, we continue a legacy built on craftsmanship, trust, and doing things the right way.\nWith 96 years of experience, we combine time-tested knowledge with modern technology to deliver reliable, efficient HVAC services—from maintenance and repairs to full system replacements. Every job is handled with care, precision, and pride.\nAs a family-owned and operated company, we treat every customer like family, offering honest recommendations, transparent pricing, and service you can count on. We’re proud to serve your neighborhood with the same integrity that has defined us for generations.\nAt Heritage Heating & Air, your comfort is our heritage.

"Great. They called to make appointment. Called to let me know they would be there in 15 minutes, Were on time, professional, efficient. Due to house and plumbing being 50+ years old, they did have to find a part at the supply store but came right back and finished the job. They advised us to get the lower shut off valve fixed in the future and sent us an estimate. Very pleased and would recommend them to my friends.$199"

"HARP was prompt, courteous and the two reps went right to work on our normal maintenance cleaning of our heating and hot water heater, under our contract for service. We take issue with the relentless up selling they attempted with my husband. Some of it would of had us pay a great deal of money, that was not necessary at this time. I appreciate having potential problems pointed out, but this was overkill. A written assessment of future potential repairs is fine, but these reps were too persistent!"

"Stephenson has performed excellent work in our older home, which includes repairing leaks, updating hardware for our kitchen sink, mudroom sink, bathroom basin, and tub/shower; replacing pipes in our shower; switching out a radiator for a baseboard heater, replaced boiler valve/pipes, just to name a few. Based on his work and conversations regarding plumbing jobs that Stephenson has completed for our family, it is clear that he is extremely knowledgeable in all aspects of the plumbing business. Stephenson always provides a detailed breakdown of work to be performed prior to the start of any job, which also includes a reasonable price analysis. There are no rush jobs--he takes his time to make certain that the job is done right the first time. His professional demeanor and tidy work habits...cleans up after every job...is a plus! On a scale of 1-10, we would score Stephenson as a 10, and we would highly recommend him for all your plumbing needs. ~Deac&1st Lady"