
Serving Palmyra, IN and surrounding areas
Approved
In business since 2006
Free estimates
Warranties offered
"5/11 Case and Gabe arrived at 9:00 sharp and got straight to work. I had previously removed the old tub surround (vinyl covered Masonite) along with the window frame earlier, so their demo consisted of the plaster walls, plumbing and the old metal tub. What a dusty mess! Some of the blow-in insulation had fallen out of the wall cavities after the plaster was removed and I asked if they had any insulation on the truck to fill those gaps, to which they said: No. So I scrounged a fiberglass bat from the attic and they filled the areas that were left exposed. They had some challenges with my plumbing to overcome, and a challenge getting the tub into the opening, but they succeeded. They finally completed the job around 7:45. I signed off on it and they were on their way. Im very pleased with the quality of the materials (tub, surround panels, window kit and hardware). Although after a closer examination, I began to find aspects of this job that were not satisfactory: 1. One of the two tub water lines was routed on the outside of the framing cross member while the other was on the inside, where it belonged. The line outside prohibited me from putting the access panel back in place. 2. They forgot to clean the closet area where the access door was located, leaving scrap lumber, insulation and pex tubing on the floor. 3. They didnt cover the studs below the tub-line with plywood or even plastic sheeting, leaving the blow-in insulation exposed. Over time the insulation would fall from the cavities, allowing heat loss, condensation and then moisture damage. 4. The caulk job, upon closer inspection, appeared to be hurriedly done as there were spots missed (above the window) and other places that werent as clean and smooth as youd expect. 5. I did not receive owners manuals for the faucet, shower head, and tub spout/drain for future maintenance reference. I received nothing, just a warranty for the tub/vinyl surround and cleaning instructions for same. On 6/1 Tommy Stewart arrived to fix the water line issue and to caulk above the window. He also noticed that the tub spout wasnt pressed all the way up to the wall. He fixed that and caulked around it as well. I was impressed with his attention to detail and quick work of things."





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