Get matched with top bathtub liner or shower surround installers and replacers in Cleveland, OH

"They were very professional from the sales to the installation. The installer was very friendly and respectful. He did a great job and cleaned up before he left. He put drop cloths down on the carpet before walking on it. He did a great job and was very quick. He even did a little extra reinforcing of the floor before installing the shower. I'm very happy with my new shower."

"We initially were in contact with Mad City to replace our tub and shower surround but decided to hold off on that. We ended up working with Mad City to replace our front bay window, sliding patio door and a kitchen in the window and they were great. The quoting process was very easy and they worked with us on what we could afford to have done at this time. The delivery was as expected as far as timeframe. The installation exceeded our expectations! The install crew was very quick and respectful to our home and cleaned up everything before they left. There were two latches missing during delivery/install but they were in stock the following week and they sent a guy out to install. We would recommend at least talking with Mad City about your window or bath needs."

"“I am thrilled with my new bathroom! The team was professional from start to finish, always arriving on time and keeping the workspace neat and tidy. They paid close attention to detail, and the finished product turned out even better than I imagined. Highly recommend!""

"Yes, they did an excellent job. The only hitch was in a purchased faucet handle for the shower. It was missing screws, so someone had to come back two days later to install the handle. Otherwise, quick and beautiful job completed in one day."

"The installer was very efficient and did a great job."

"I hired Tom to reglaze our bathroom almost a year ago now, and was thinking about it as I need another bathroom done.

Tom and his son spent about two and a half days reparing and glazing the tile walls and tub in my bathroom.  While here they were polite and professional.  At the end of the job, the bathroom looked great other than some drip marks on the tile walls in about ten different areas.  I asked Tom if he could fix this, and he said it would smooth out as it cured over the next couple of weeks. I still paid him given his good track record on Angie's List.   The drip marks never smoothed out.  I called him three times over the next couple of months and he never returned my calls.

Overall I am still happy with the job.  The tile walls look about 10x better than they did before, at a cost much less than replacing the tiles and tub.  Though when you look closely, you can see the drip marks.  I am mostly upset that Tom never returned my calls, and felt obligated to submit this report.  (I don't normally give bad reports.)  Now I have to find someone else to reglaze my other larger bathroom."

"When I bought the house, the bathroom had hideous pink/peach tiles. When I called about getting it refinished it a simple white, she told me if I didn't have the tub done too, I'd regret it because they would be two different colors. So I took her advice and had both done white. The man who came out to perform the service was punctual, professional, friendly - couldn't have gone better.
Fast forward a few months, the bathtub is peeling. It took me 2 weeks to get ahold of someone to send the repairman out. But the service man came out, again, no problems at all, quick to the point, fixed it and left.
Now, another few months later and the same thing... the tub is peeling again. I, again, am trying to get ahold of them to come out and repair. They have an automated answering service but no one returns my calls. I am on day 4 of trying to get ahold of someone to come out and fix the tub again. The job was done April of 2014, it is Feb 2015 and this is my 2nd repair job needed. I live alone so the tub is not getting alot of overusage, no kids doing anything crazy... so I'm not sure I would do it again. It's becoming a pain to deal with and to be honest, I'm not 100% sure I would use this company again. The service men doing the work are great, but to get in contact with anyone is not an easy feat.
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Our commitment as part of the construction workforce, is to provide the highest level of service to all of our customers. We will strive to provide accurate, consistent quality service.

"Very thorough process for tub/shower replacement. Nice company representatives!"

"Bob came out promptly, provided an estimate, and started the work in about a week. He worked around 4 or 5 hours each day, and the project took 6 working days. He was able to save enough old peach tiles to make an attractive border around the middle of the shower. The tile work is excellent and looks very nice. He cleaned up very well. There were some disturbing aspects, however. He ruined two hand towels in the bathroom by leaning the shower door on them. After he had re-installed the shower door, I noticed it was not on straight and raised concern about it. He attempted to straighten it, but it was not better. He said he would come back if it did not work out, but I did not ask him to come back for the door because I was upset that he had made new holes in the old peach tiles and didn't want him to do any further damage to these tiles which cannot be replaced. He had already broken one of these, and the extra holes cannot be covered up in any way. After he left, the sink next to the shower was clogged up. When I called him about the sink, he said that he wasn't anywhere near the sink and wasn't responsible for it being clogged up. He had only washed his hands in it. I think he should have taken responsibility for the clogged drain and asked his plumbing colleague to unclog it. Instead, I hired a plumber to fix it, which cost me an extra $160.91. When asked why the sink was clogged, the plumber told me it was quite puzzling, as there were pieces of ground cement in it. I then called the shower door company and ended up having to get a new shower door for $368, as they would have charged me $299 to come out and reinstall the old one. While I am now pleased with the finished product, it took two additional companies and an extra $528.91 to complete it."