Get matched with top computer repair, troubleshooting or upgrades pros in Pasadena, TX

"Mike was able to get the upgrade on to my computer and he also was able to determine that the system was grossly inadequate for what I wanted to do. He recommended what I should look for when I purchase a new one and when I do make a purchase I will be calling on him to get my system up to speed. I was most impressed with Mike’s professionalism and knowledge and I would definitely recommend him for any computer issues."

"My computer was too old to upgrade, and needed parts that were hard to find. Charles recommend upgrading to a newer HP computer, which I did. Charles and Vivian moved everything from my old computer to the new HP and did an excellent job. The new computer is so fast now and everything I had on the old computer is now on the new computer. I would highly recommend Charles and Vivian to do your computer work."

"Garry called me exactly at the time we agreed upon. We discussed all my concerns and agreed that I would leave the error messages open for him to see once he could connect to my computer remotely. Once he connected to my laptop, he got to work and we hung up the phone. I was able to accomplish other things while Garry worked on my computer. When he finished, he called me back and showed me how there were no longer any error messages and Outlook was no longer asking if I wanted to compress my email messages. Not only did he get rid of all the error messages so my laptop could load faster but he downloaded a Malware program to protect my laptop, checked on the Internet speed and answered all my questions. He assured me of some concerns I had such whether or not I had enough remaining memory and whether I needed to try to correct a program that came with the computer and was no longer working. In fact, he asked me a few questions: whether or not I was getting error messages while working in a program for example, so he could determine if I may have any additional problems I forgot to mention or may come up at a later time I imagine. Garry was pleasant and friendly the whole time of our interaction and had a professional demeanor that gave me confidence. Sometimes I can get chatty which I imagine is annoying to others and takes work time away. But if Garry was annoyed (I wouldn't blame him!) he never let it show in his voice. He was always calm and professional. My laptop no longer has any error messages and loads faster. I am looking forward to using it without feeling a lot of frustration."

"Mark was exceptionally helpful. I went from a computer without hotmail access (something I've used for years) to a functional computer with Mark's help over the phone. I strongly recommend Mark, the PC Guy. He's a gem."

"Amateur pc enthusiast/self-builder/father/husband checking in to thank Jaharre at "The Computer Hospital". He literally saved the day for my me, for the custom build, I completed for my son. Basically, my son was giving up 2 birthdays and this Christmas to have his custom build ready for 12/25/2021. His mother an I collected the parts over a few months (Ryzen 5 2600 w/ stock wraith cooler, MSI B450 Tomahawk, Viper ram 32g ddr4 3200mhz, wd black sn 750 m.2 nvme 500g boot drive, 550w evga supernova psu, and msi gtx 1050ti gpu). My son and I built it in November, booted it up w/ a successful post, installed windows and then shut down and put it up for Christmas (yes, he already knew what he was getting...and was super excited). Well Christmas rolls around and we go to start it up and NOTHING. Now my child, who gave up 2 birthdays plus this Christmas to get his first custom built rig, doesn't have a functional Christmas present while his 5 siblings do...he's feeling bad...me, even worse. After trying all the things youtube suggested, still nothing. I called The Computer Hospital and Jaharre answered. He was so very helpful. He took the time and listened as I explained everything and what I had tried thus far. He offered a few suggestions for me to try and never once pressured me to bring it in. We were already limited on our budget as it were. Long story short, I went home and tried what he suggested and WA-LAA(ouila!???...don't know exactly). We now had a running custom computer and I, a super happy child. Thank you Jaharre! You really saved the day. Also, special thanks to The Computer Hospital for having such epic employees. If I ever have anything out of my scope, your business will be my first choice to bring my pc too."

"<p>Somehow my laptop corrupted the operating system and would not even boot up. Alexander Technical Resources (Spencer) came to my house to try to repair my computer. We decided that my computer needed to go to their repair facility for some serious work. They were able to save all my data, ran thorough diagnostics and repaired my computer. It was such a relief that I did not loose and data.</p> <p>This is the second time I have used them. The first was to set up this very laptop and transfer all the data from my old PC.</p> <p>I would recommend Alexander Technical Resources and will use them for any other computer repairs. </p> <p><br /></p> <br /> <br /> <br />"

"The estimate was good and he was nice and professional. Pricing was just more than I wanted to invest for this particular computer."

"Anthony called at a predetermined time to help me with an issue that I had not experienced in the past.  He was very professional, extremely pleasant and when he took remote control of my computer, I knew we were in good hands.  He restored documents and pictures that I thought were hopelessly lost.  He also cleaned up and eliminated unnecessary programs.    I sat in the comfort of my home, sipping coffee while watching Anthony work his magic.  Take my tower to a shop where it will languish for two weeks?  No thanks!  I will be contacting Anthony for any future computer repairs. <br />"

"Chris was excellent. I dropped off the computer on Wednesday; he responded by Monday. He explained what had happened - the motherboard had died. He was very clear about what happened and how much it would cost - and advised me that it probably was not worth it. (He was right!) He then answered a number of questions I had about how this might have happened, how to avoid it, and how to go about shopping for a new computer; this was all gratis, right over the phone, for no extra charge. This WAS like having a geek advise me - a polite, thoughtful, and understanding geek who was in no way pretentious or high-handed. My interaction with him has probably been the one high point of owning this otherwise incorrigible laptop. Thanks, guys!"

"Took some time to find parts and then additional problems were discovered which required additional parts.  Overall very good service and reasonable in time taken to repair.  Diagnosis was quick.  One problem I had when computer was returned, it now says the Windows operating program is not genuine, and therefore, won't update or allow changes.  I can't reload, because I don't have the original disk.  Not sure if this is going to cause more problems in the future. <br />"