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"About 2 months ago we had the techs from Diffley Drain Service out. At that time they ran a snake through the drain and pulled out a small root 75 feet down the line which at the time seemed to clear the backup which was manifesting itself in our basement utility sink. Thirty-three days later the problem manifested itself again and to their credit even though it was three days over the warranty period they came back out without any fuss. They snaked the drain again this time going out 105 feet without clearing anything. Now here is where things get a bit dodgy, rather than add a 2nd reel of cable onto the snake (or really even mentioning it) to enable them to snake further the tech tells my wife that they will need to install an external access point in the yard so they can snake further down the line and that will cost $3000. We say we'll think about it and explore other options. Once we watched some videos and educated ourselves about the matter we ended up hiring a different drain service. The new company we hired used 2 spools of snake to be able to go further down the line and cleared a bunch of roots 140 feet down the line. BUYER BEWARE with Diffley Drain Service they seem to only give you part of the story in order to seem credible. I will say that Diffley comes quickly and promptly which when you have sewer backup issues is a positive and they are initially reasonably priced but educate yourself about your problem or you will get taken advantage of."

"They were fantastic. They were upfront about the length of the task and the cost of the service. There were no surprises. They were clean and professional. Nothing was left messy."

"I have been hiring Brian and Justin for years for drain clearing services at several rental properties that I own. I have hired them dozens of times for many types of jobs and they are always responsive, professional and, most importantly, they do a great job."

"These guys are the greatest! They saved us a lot of money! We had a dumpster before the bullbag and for 3 tons of material and a week rental of the dumpster it cost us $486! We own the bullbag now, had a full bag - 3.5 tons - picked up and it was only $229! We didn't have any rental charges, excess weight fees, or anything! These guys did everything they said they would! OMG! Everyone should use these guys!!!!! Also, I got the bullbag back! I never have to buy another one and its ready to use whenever I feel like doing a clean out or renovation."

"All three jobs went great. For the water heater replacement Lewis came to my house at a convenient time for me, removed the heater changed out the rotted pipes and installed a new one with warranty. The price was great too. This job was time sensitive and he made me a priority to get it done. For the bathroom tub drain unclog he was very professional and did a great job. My garbage disposal was leaking and I came home to a pool of water in my cabinet and on the floor. Lewis came out quickly to resolve the issue for me. He replaced everything under the sink and showed me what he was doing each step of the way. I think that he is a great plumber if you want to get quality work and learn about each job too."

"Very well. They were on time both times, first when taking the initial measurements and later for the installation. They made helpful recommendations, particularly regarding back splashes and the sink, that made the end product better than expected."

"It was fine. If there was any issue, they took care of them. They were fine."

"Did a good job. Had to return to clear out under lawn rain water disposal pipe. Be sure they test gutters and downspouts with garden hose."

"We recently had a complete roof replacement. Before proceeding, we did comprehensive research of area companies and Vista came out on top, with good reason! All appointments were not only on time but were extremely punctual. We met first with Product Specialist Holly, who was enthusiastic, very knowledgeable and helpful. While at our home assessing the proposed job, Project manager Rick explained the entire process in layman's terms. The day of the job, Project Supervisor Marc arrived early and went over the entire job with the crew. All company representatives left us with a business card with their cell #'s to call if we required anything. The installation crew was amazing. They arrived early and began immediately. They were no nonsense, very focused and, worked like a well oiled machine. All Vista team members were polite and respectful of my special request to be cognizant around some of my more cherished trees & shrubs. Vista was fastidious in their care for my home and lawn, not one speck of debris was left behind. Vista, the installation crew, company representatives, everyone, exceeded our expectations. Vista stands behind their work and products. If you wish to relax after a major home improvement project knowing the job was done correctly, you will want to consider Vista. Dan & Kim Belchertown"

"We've used the company before even referred them to family and friends. If your looking for a one stop shop that can taken numerous odds and ends at once great company to utilize. The office is extremely helpful and communicates any updates or up charges in advance before doing the work. Great company will strongly recommend to anyone.


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