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"A technician from Greenix was very rough with my property, and I have video evidence showing them breaking my gate. This started a claims process back in September that has now stretched over several months. Iâ ve been through countless calls with agents and supervisors who, while polite, are unable to reach or even communicate with their own claims department. Recently, my claim was finally â resolved,â with Greenix denying liability for the damage. The claims representative argued that the technician wasnâ t even at my property that day, only driving past itâ despite their own customer service verifying the exact timestamp of the service call from start to finish. The entire experience has been absurd. Adding to my frustration, when I told them I wanted to make sure my service agreement didnâ t auto-renew due to this ordeal, they informed me that they couldnâ t stop the auto-renewal at that moment. I was told Iâ d need to call back on March 5th to cancel or pay a $230 cancellation fee, even though my remaining services would only cost around $90. It wasnâ t until I threatened small claims court that they finally agreed to cancel my policy. Iâ m now free from Greenix, but I would urge anyone to beware. Their policies and claims processes are not consumer-friendly, and if anything goes wrong, itâ s like talking to a wall. It should never be this difficult to cancel a policy or resolve an issue. Proceed with caution."

"seemed efficient on driveway sidewalk edges"

"Josh was very friendly, efficient, and professional!"

"Adam very professional did what he said he was going to do."

"We had a great experience with Craig. He was very responsive and helpful. Would highly recommend to anyone and will definitely use again if needed."

"Excellent work. Technician Jordon was here on time, explained the procedure he would use to remove a hornet nest, and precautions to take afterwards. We negotiated the price, then Jordon completed the job in just a few minutes."

"Amazing! We received clear & accurate information as well as guidance to resolve our cockroach problem."

"PPI was quick to return our call and very friendly. We had a woodpecker making holes in our trim and they thought from the description over the phone that it was looking for carpenter bee larva. When John came out he was immediately able to tell that it was in fact prospecting for a nest. He gave great advise on how to remove the (protected) woodpecker safely and had no charge for the consult. PPI will definitely be our go-to company for any future pest problems."

"I normally don’t do this but I am EXTREMELY disappointed in this company. Their back office administration is atrocious. I was a faithful customer for more than a year. I received invoices about half the time, was never notified when service was planned, payments made online were not easy and the left hand didn’t seem to ever know what the right hand was doing. I was in the process of selling my house when a technician came out to my house. The gentleman knocked on the door and asked if I still wanted service since he saw a for sale sign in the yard. I told him yes but this would be the last one since we were moving. Thereafter, I tried calling the office to tell them I needed to discontinue my service but could never get through - had to leave a voicemail message where I advised on the recording I was discontinuing my service. When I didn’t get a response, I submitted an inquiry through their website, again telling them I was discontinuing my service. Fast forward several weeks and I get a sign in my yard that a service was rendered that day! I AGAIN call the office and left a message that I needed someone to call me back immediately because they are not hearing me. A few days later, I get a call from the office. I explained my issue and the lengths to which I tried to cancel my service. She apologized and said she would close the account and waive the charges for my last unwelcomed service. I move….several months go by and I start to get calls from this company. We play phone tag for awhile and I leave return messages more than once that I had discontinued my service, spoke to office personnel and was told this matter had been resolved. Well, last week escalated to a whole new level when I get a letter from a collection agency! I am not going to fight with these people any more over $56. Clearly they need it more than I do. While I will begrudgingly pay this, I will also use my voice to warn other would be customers of my experience. I do not recommend NexGreen. Their lawn service is mediocre, at best and their customer service was BIG negative for me."