
Serving Pawcatuck, CT and surrounding areas





+46


Serving Pawcatuck, CT and surrounding areas





+46

Serving Pawcatuck, CT and surrounding areas
Angi Approved
Super Service Award Winner
In business since 2006
Free estimates
Emergency services offered
"Rich, the technician at Budget Dry, did an excellent job installing my new sump pump. He was knowledgeable and he communicated well. I would recommend Budget Dry."





+37

Serving Pawcatuck, CT and surrounding areas
Angi Approved
In business since 1987
Free estimates
Warranties offered
"Overall, working with the company was a good experience."





+13

Serving Pawcatuck, CT and surrounding areas
Angi Approved
In business since 2018
Free estimates
Emergency services offered
"Very professional and responsive. "

Serving Pawcatuck, CT and surrounding areas
In business since 2011
Emergency services offered
Warranties offered
"It we very well, there is nothing they could have done better."

Serving Pawcatuck, CT and surrounding areas
In business since 1995
Credit card accepted
"as advertised"

Serving Pawcatuck, CT and surrounding areas
In business since 2015
Free estimates
Emergency services offered
"They were punctual, professional and friendly. They clean up after themselves, too... not every contractor does that, as I learned on this remodel. Thanks, Josh and Justin."





Serving Pawcatuck, CT and surrounding areas
In business since 2010
Free estimates
Emergency services offered
"I had a problem with the water pressure fluctuating. Come to find out, it was the holding tank. The professionals at Waterdrct came out (Dennis) promptly and found the tank was old and waterbound. They were like lightening (in a good way) and had the tank replaced in like 30 mins. These guys are GOOD !!! The water pressure was more than I thought the well could produce. Excellent job and very informative. They are true professionals !! I highly recommend them."





+2

Serving Pawcatuck, CT and surrounding areas
In business since 2007
Free estimates
Emergency services offered
"Friendly, professional, knowledgeable. Explained the problem and how the pumps work. Would recommend the company to anyone. Had the system installed 6 years ago. Has been a great investment."





+20

Serving Pawcatuck, CT and surrounding areas
In business since 2008
Free estimates
Emergency services offered
"Unfortunately I give BBB a 1 star rating. The project began October of 2021 with demolition, upon completion of each phase I sent an email to Better Built Basement management thanking them for their work effort and identifying items that either required further explanation and/or resolution. As the project went on, I became increasingly frustrated with their lack of communication, lack of accountability, lack of caring, and lack of skill. The straw that broke my back was when Jim (an owner) called me a f’ing c’sucker. Randy, (an owner) sent me the following email: No one has time to read your 3-page condensing e-mails. You have done nothing but complaint. It's obnoxious and draining to everyone you come in contact with. There isn't one person who cant wait to have you out of our lives. I terminated Better Built Basements on June 7th, 2022, here are some of the details of my experience: - The demo crew was excellent in and out in a day and did a great job cleaning up - The electricians were very consultative in their approach to the project, providing input on lighting and outlet placements. - Framing was mediocre. Despite using laser equipment, one wall was wavy and the ceiling grid has a large gap. Pictures attached. - New steel stud framing and pre-hung doors should be dead on straight as an arrow instead, two of the doors has an aesthetically noticeable skew. - The replacement to an existing door resulted in using the wrong hinge set for the existing mortices, inclusive of color – all the other hardware is brass they used chrome. Picture attached. - 3 of the four doors were either chipped or cracked. BBB was notified before the ‘final’ paint job, but they failed to address the issue. - I returned home the day they applied joint compound to find glops of joint compound on the floor, which I tracked around my house, and glops on wood work on a floor where no work was occurring. Pictures attached - Following the flooring installation, they left garbage in my basement for 2.5 weeks, then did not take it when they came back – in frustration I disposed of it myself. - Many of joints on the ¼ round trim molding were caulked excessively to cover up sloppy miters. - Cracked switchhplate was not replaced. Picture attached. - Sub-contractors have sub-contractors, who seem to be able to sub contract – direct employees of BBB other than the demo and electrical were rare. BBB demands using a lock box, Many people have the combination, providing little sense of security over access to the home. Overall, BBB does a bad job communicating, managing expectations and fails to deliver on their stated objectives at best they are contractors not craftsman."





+1
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