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"Fast, competitive quote. Fast, efficient installation and clean up. We ended up needing a service call for the new unit about a month after the installation, (on New Year's Eve!), due to what turned out to be a "blown fuse" after a power surge. The service tech responded within an hour and fixed the problem. Very grateful for the excellent response during one of the coldest spells of weather in Richmond in a long time. Fair price, great installation crew, and excellent response to a maintenance issue even after the sale and installation. Great Company to deal with."

"As good as it gets. After assessing the project and giving and estimate, the project was completed entirely in one day, despite a couple unforeseen conditions. The installer was professional, thorough, and very fair. I could not be happier with the quality and value I received."

"The company was extremely responsive - to emails, calls, and text messages. They provided a fair quote and, the day after we hired them, performed the service. The old system was removed and the new one installed quickly, professionally, and with no damage to very old plaster walls. Great work and a fantastic team!"

"Everyone from Hopewell office set up everything, including setting up to having a crane place the HVAC on top of the condo. All the installers were Professional and just wonderful. They gave info on all they were doing. I give them an outstanding rating!"

"Not sure yet. It’s been very hot & humid and most people’s A/C is struggling to keep up with the heat outside. But overall they were very friendly & professional."

"I cannot speak highly enough about this company. My a/c went out during one of the hottest weeks of the summer - 98 and 99 degree days. I called several companies and no one could do the work right away - I got estimates between 3 days to 2 weeks. I explained to each company that I had 3, 17 year old, long-hair kitties that were suffering with the heat. Midlothian Mechanical sent a rep out within hours. He took the time to explain the difference between the units he recommended so that I could make a good decision on which unit to purchase. He charged the broken unit with Freon two times at no charge. He must def be an animal lover because he said he had a job the next day that could be rearranged and they could install the units the next day. He bent over backwards for me (and my old senior kitties) and I very much appreciate it. The heat pump and air handler were installed professionally and quickly, without incident. I LOVE my new YORK heat pump - it even looks good! BTW, the "he" I am speaking of is Kevin (one of the owners). I didn't even know I was speaking to the owner until we were well into the conversation. Very nice person, great company and excellent YORK product. I am very very pleased and I highly recommend Midlothian Mechanical and they're yearly maintenance plan."

"Very thorough installation. Also, follow up call covered every area of the installation."

"Total Comfort Heating, Air and Plumbing receives a 5-star rating from us. They installed a new AC promptly the next day, just in time for the summer heat. The staff was friendly, nice, and courteous. Nathan and Charlie were awesome, and the AC installers were skilled. We will continue to use Total Comfort Heating, Air and Plumbing and highly recommend them!"

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"The guys from Metro Aire were awesome!They installed a new heat pump in my home and did an amazing job! Clean work, line of communication was on point, very efficient! Highly recommended "