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"Fabulous job done by CertPro. Brian, Mauricio and their team of 4 guys finished my whole house in 2 days. Very professional hardworking crew. Will definitely recommend this company and this crew. Thank you for the wonderful transformation of my house. A customer for life! MJ DiNardo "

"Polite/professional."

"Similar to lady from Lititz. Epoxy/stone coating on pool deck. Anchors for cover do not hold. Stone started coming off right away. Was told that another coat of sealer would turn it yellow. Last year when we complained were told â  you and everyone elseâ  . No solution offered. This year was admonished for not power washing and having it resealed. So much is coming off, power washing would remove the rest! Accused of fabricating previous calls. That was April or May. Sent pics and no response. Canâ  t believe they are still n business!"

"In all cases he put in what he wanted, and in all cases it was a lot cheaper and WITHOUT RECEIPTS . We were charged for the upgrades but did not get them (Refused to provide receipts,even when asked repeatedly (we have texts from him saying NO RECEIPTS, NO RECEIPTS! NO RECEIPTS!). They cut a huge hole in our garage ceiling for I have no reason why. Also one in the bathroom closet. Bought cheaper toilets than the ones we chose. Became very annoyed with my wife, said he would return them but didn't and installed them anyway. This we know because they still had the identifying sticker still on it. They put the wrong flooring in. We picked one that would match the existing hallway floor. It was an upgrade so we were charged more money and they put in the cheap floor anyway. The bathroom tub was supposed to be a nice tub to go with the expensive tiles we picked. They put in the cheapest tub they could buy and refused to take it out. They then put non slip silicone strips on the bottom that makes it look even cheaper. We came to find that the reason for the strips was to hide a chip that was there. They were repeatedly told we wanted SLIDING shower doors. They purchased the cheapest one they could find with a door that opens out. We asked for power flush jet toilets. They purchased watersense toilets, got mad when we told them it was not what we wanted. Finally said they would return them but put them in anyway. They left the water sense sticker on them is how we were sure. . There were cabinets put in without spacing and as a result the doors and drawers wouldn't open without scraping against the one beside it. We had to replace and buy new ones. The countertop was installed without having a plumber come in beforehand and set up the drain, so now installation of a garbage disposal is impossible without removing the countertops and cabinets. In both bathrooms, the wall niches have mostly gray and dirty white half inch thick threshold pieces to box them out (our bath is brown based) that were cut short at the ends, then filled with gray grout as filler. They couldn't look more horrible. They were also asked to put in white grout to match the brown and white of the bathroom tiles. They put in gray. Towards the end, we asked for proof of license to contract along with receipts. They refused. We told them not to continue work until they could give us receipts and proof of license. The very next day, I came down to find workers there scrambling to finish the job they had so far taken them two months to do. We received numerous and lengthy text messages from them cursing us out, accusing us of sexual impropriety and calling us foul names until we finally had to called the police. Succinctly, this company and the persons we dealt with, Perry Panaccio and his brother Al Panaccio, are a nightmare and not people you ever want have do anything for you! I am seriously considering suing, which I have never done...it is that bad!"

"Great!"

"Floor looks great Work was completed in quoted timeframe Professional crew"

"Worst company I ever dealt with. They promised a wonderful warranty to repair and seal patio as needed. After the first year they guaranteed nothing and charged outrageously high fees to reseal and said repairs wouldn’t work. Avoid this company!"

"I'll be honest: if every company did what this company does, I never would have called Donna. However, every company DOESN'T even remotely compare to this one, so I NEEDED to call Donna. We have a home warranty that requires us to use their contractors. When our garage door spring broke, we called "the other guys" (the warranty contractor) who begrudgingly came out at the end of the day on a Friday. The tech said he'd have to order the springs, which would take over a week, and that "they'd be in touch". Five days later, I had heard nothing, so I called these "other guys" to find out when they would be coming back. They informed me they would not install torsion springs and that I was out of luck. Furious and frustrated, I called the warranty company, who stated that "no one within a 30 mile radius installs torsion springs" (?!) and that I'd have to find my own contractor. Lucky me to have Angie's List and to have found J & R! Donna at J&R had someone at my home in no time THE SAME DAY without even asking her to do so. She even took down the part information and had him pick up the springs on the way so there would be no more waiting or guesswork. AND, after I explained the whole sordid tale of the warranty contractor and all the extra work the J&R tech would have to do (call the warranty company from my garage to tell them the spring was broken and how much the repair would cost), Donna said SHE would handle everything with the warranty company AND mail the bill to us so we did not have to pay right away. Carl from J&R arrived promptly and made the job look easy. He was pleasant and super knowledgeable (turns out, his name is on the truck -- he's been doing this work for over 30 years!) and had the job done in under 30 minutes. (So much for "OVER A WEEK" from that other company!) I'd call Donna and Carl again to install or fix ANY door in my home -- they have been WONDERFUL to deal with! And by the way, when the warranty company called to tell me the job was approved, the operator praised me for "finding such a good deal"! J&R even impressed the home warranty company who deals in these types of repairs daily!"

"Phenomenal! Planned next day service with a 2-hr arrival window. Confirmed the day of with a 30min window and arrived on time. Assessed problems quickly, communicated the job clearly, and finished everything within an hour. Polite, clean, and up front about other parts that don’t need replacing now but may in the future. Highly recommend."