Get matched with top fridge, freezer or ice maker repair or service pros in Pickens, SC

"Super helpful"

"They Did Great!!"

"Repairman was helpful and knowledgeable about the repair to my refrigerator. He gave me all of the information I needed. Made helpful suggestions and ultimately resolved the issue. I would call for any repair work again. "

"We had a new system put in the end of 2020. Gentry has always been prompt, knowledgeable, professional and great to work with. During this last storm our heater went out. I called on Sunday afternoon and I actually spoke to a person, who was very nice, and said someone would call me. Within minutes someone actually did and tried to help over phone. I had already tried what was suggested but he assured me we would see a service man the next day (Monday). Someone did call Monday morning and we did have a serviceman come out promptly. Albert was prompt, professional and immediately got to work. Our unit is underground and is difficult to get to but he went down there and worked until he got it working. It was a frozen line which he fixed and rerouted. He suggested a few things for another snow or freeze and left. The heater has been working since then. We would highly recommend Gentry Service in Swannanoa for new heating system or for service. We have been very satisfied from the beginning."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"these guys are dishonest cheats. signed a invoice for $400 and they submitted to Visa for $650. Would not return my calls. Dont do business with Roto-Rooter."

"Very good. Found the problem that caused the original to trip and replaced."

"First, I'd like to say this was an absolutely perfect transaction. I called the store and was transferred to the appliance department where my call was answered instantly by Joe Jordan. I was in desperate need of a Double Wall Oven which needed to fit in an existing cabinet, that was an odd size. Joe was informative and knowledgable, giving me options based on availability and the features I wanted. He found my first choice, well within my budget, and in stock. We set up the installation for 2 days later. The installer, Mike Linsky, called to give me an estimated arrive time and was spot on! He was here on time and assessed the necessary cabinet alterations. They were very mindful of dust and debris, making sure nothing was left. He also tackled other issues we had in our home and needed attention. I was so impressed, I asked him for his business cards to distribute to my friends. I know this is a long review but I was that impressed. I can truly say that I am now a loyal customer. Thanks to Joe and Mike and Andre"

"After checking all outside buttons, he opened the microwave to check all systems. The conclusion was the repair would cost more than a new microwave. So I only paid for the service call."

Lowe's offers everyday low prices on quality appliances, paint, lumber, hardware, flooring, tools, home décor, garden essentials, and more. Shop for all your home improvement and hardware needs online at www.lowes.com. or at your local Lowe's store. Find Black Friday and Cyber Monday deals at Lowe's.