Get matched with top natural slate roofing repairers in Piedmont, MO

"Great! All workers very courtious and excellent roofers. All mess cleaned up. Would definitely recommend and hire again."

"This repair went well. I am very satisfied with  Southern Grace Exteriors. The worker was a consummate professional. This was a two-day repair. On the first day, he gave me a call prior to the appointed time to remind me that he was on his way. He showed not long before the appointed time, gathered details about my concern, and went right to work. After examining the problem area, he provided me with the details about what was causing the leak. He show me pictures of the damage up close and informed me what it was I was seeing. Any questions I had were answered in a polite and professional manner. He rescheduled for another day to make the repairs. Again, he showed slightly before the appointment time and took care of business. He was actually done making the repairs much more quickly than I anticipated. He took up close pictures of the finished product and shared them with me. Though he could have milked me for additional payment, he did not. I would highly recommend  Southern Grace Exteriors to anyone needing home roof work.
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"Things went well. The work was done meticulously. They cleaned up every day and communicated well as to any stoppage. i.e. Weather stopped job for two days and I was called to inform me. All nail holes were painted to match the color scheme. The bottom line: my home looks fantastic."

"Threy didn't do the type of roof I have."

"It went great! He came out the first day I talk to him to measure up the roof and give me the estimate.The work was completed in time limits promised. No payment was asked for until completion of all work. The installers where very professional. They were there everyday on time, sometimes not in the best weather I my add. They kept their work areas clean and did a quality job. I would definitely use them again.
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"haven't finished the repair yet"

"They don't use the same contractor. You don't always get the best. It's cheaper for major repairs. They cover everything, parts, labor."

"Great, the roof was done very quickly and the work was excellent. They were very hard workers and worked long hours to get the job done!"

"On one hand, Artown was very good about securing a payment from the insurance company--the insurance company denied our hail damage claim initially, but Artown went to bat for us (we clearly had hail damage) and got us a new roof. They did a good job communicating with the insurance company for us. For that, I am grateful.
From there, things went more sour. The installation of the roof went OK. We have an old house with some tight corners near dormers, and they didn't really catch the seams flush so there is a bit of warping on the shingles (minor issue). The work crew only had one person that spoke (choppy) English, which made communication difficult when a small issue arose during roofing, but everyone was professional and worked hard.
When I contacted Artown about a few small gaps in the roof near tight spots, it took forever to get someone out to check it, and when he came, I was not impressed with his professionalism (though he was very friendly). He said the issues were due to construction of our old house, which is possible, but I was not totally sure it was true. Our home inspection from the previous year mentioned no such thing. I got the sense there were issues of communication in the company, which were strengthened by the questionable way the needed repairs were discussed. After promising to come by early the next day and do the repairs for cash (off the company books?), he never showed.
I'm going to call the company today and report the strange behavior of the warranty/inspection person. Overall though, I feel I've had enough experience with Artown to recommend you go with someone else.


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